Co Op Switch offer (seen 15th January 2024)

Nasqueron

londoner62 said:

I pushef the £1000 in and out on Friday,  did the 5 debit card transactions on Saturday and got the £100 yesterday. All good here!

Lucky then! I will probably push the £750 out and in tomorrow to cover the balance as I did the 5 transactions (all pending) but I don't want the money stuck in limbo yet again 

miller

It might be a co-incidence, but I decided to cycle £1k through the account this afternoon (despite bringing in £1k with the switch) and this evening have had an email to say I've qualified and been paid £100. I've not checked my account yet so cannot say if the incentive has actually been credited.

MisterMotivated

Got mine today after switching on Friday and using debit card over the weekend

SCC2

Certainly good at crediting the switch payment but they must have one of the most sensitive systems for detecting potential fraud by holding payments of any bank I have ever used. Good in some ways but would be incredibly frustrating if this was my only account.

Bazzalona13295

Had the e-mail to say my £100 has been paid but no sign of it up to now. Least I know its (fingers crossed) on its way.

Nasqueron

miller said:

It might be a co-incidence, but I decided to cycle £1k through the account this afternoon (despite bringing in £1k with the switch) and this evening have had an email to say I've qualified and been paid £100. I've not checked my account yet so cannot say if the incentive has actually been credited.

I just chucked the last £750 in this morning, waiting a couple of hours before I try and send it back but I have completed all the other steps (logging into app and online, £1000 in, 5 debit card payments, opened the saver, £25 in). Fingers crossed I get the email later. 

Agreed with SCC2 though on the fraud, I fully expect to have to ring them for a third time (open 8-6 for reference) to unblock this payment

pedrodelgado

Bazzalona13295 said:

Had the e-mail to say my £100 has been paid but no sign of it up to now. Least I know its (fingers crossed) on its way.

Me too, you'd think they'd actually wait until they actually had paid the money in before sending the email.

hilsea

I did what i often do with all my bank accounts, switch money in and out. However with the coop they put you through hoops when making payments. I was on the phone yesterday for 45 minutes including a 20 minute wait. Lovely lady on the phone, but it felt like i was having an interview as to why i was moving money out. Apparently i made the mistake of making two similar payments in 1 day, the first was flagged by text is this fraud? if not please answer yes, money then released. second payment later that day, no text and no show for over 24 hours hence a call yesterday. I was left wondering if i had not called how long the payment would have been left in a suspense account at the coop bank. This has really put me off using the coop bank regularly, i will i think just collect my switch bonus and have this bank account setup for a future switch if another comes up sometime in the future. 

Nasqueron

After moving in the £750 this morning, just had an email saying they had paid the £100 though obviously it's not there in the current account yet. I haven't had to wait 20 minutes on hold to speak to the team though @hilsea ring 159 then choose I think option 1 then 3 for co-op and it goes into their fraud queue so maybe quicker 

PCashew74

I too now have the email saying they've paid the £100 (after moving money out and in again to be sure) but no £100 in the account yet.