Co Op Switch offer (seen 15th January 2024)

harz99

My wife received a letter dated 17th Jan today, which is a hard copy of the second email she had already on the 17th. Switch was set for earliest possible date 9th February during her application, so we wait while the wheels grind inexorably on...

jbrassy

superM said:

I done a switch at around 2 today and there was nothing about the offer ended on 19/01 on there website. 

There was nothing at all. It looks they have updated the website later. 

I wouldn't have switched if the end date was there. 

Nope. The message was there this morning and it's still there now.

SCC2

Applied Tuesday around 8pm. Email received this morning with account number and sort code.

MABLE

SCC2 said:

Applied Tuesday around 8pm. Email received this morning with account number and sort code.

I received mine yesterday and was able to register for online banking even though the letter said may still be declined.  However Welcome email received this morning

worriednoob

Both myself and my partner have also now received their email with the sort code and account number.  I decided to phone Co-op and explain to the advisor that I have not received any confirmation of a switch taking place.  He checked and has advised that he could see that a switch would start on 01/02/24 - This makes sense as the date had been given at time of switch application was 09/02/24, so that's 7 working days.

I still haven't setup the app or online banking as yet because the £100 switch T&C are confusing.  They state 

"And in the 30 calendar days following the switch completing, you must do the following with the account"

So does this mean that I should hold off registering the banking app/online until the switch is complete?  Also what about the rest of the actions it's requesting?  Do these need to be put on hold until the switch is complete?

miller

I'll probably do online banking before the switch completes and the app after for that reason to cover the bases.

friolento

I would say you can set up online banking and the app now, as existing customers are almost certainly already registered. To be 100% on the safe side, though, wait until your switch is done.

Use of the app doesn't seem to be required to qualify for the bonus.

MABLE

It states register for online banking or the app. 

Organgrinder

friolento said:

Organgrinder said:

My account is open and card arrived today, so started to go through the steps to get the incentive.

Deposited £1050. Opened a savings account. 

Then sent £1000 back to my main account which never arrived. It's supposed to be using faster payments, so sent 1p to the exact same recipient to test and it arrived straight away.

Contacted my main bank who say they can't see anything.

Will contact Coop tomorrow.

@Organgrinder I think you might be overly keen, and could fall foul of the offer terms. The £1,000 needs to be deposited in the 30 days following the switch completion date. If I were you, I'd repeat the deposit once my switch completed. Don't forget the 5 debit card payments, either.

Your £1,000 payment back to where it came from is with 100% certainty being held up by the COOP fraud department. They might release it without talking to you, but then again, they might not.

Yes was overkeen! Thank you.

All sorted now. Will repeat this once switch completes.

vixen1500

Made 3 applications on Friday night, two of which have been  acknowledged via email (nothing for the 2nd application) all given switch dates of 13th February.

Just wondering if anyone has had to do online selfies before application is completed