TSB Spend & Save Switch. Start 15th Jan End 31st Jan 24

overspender22

I just checked (didn’t login this morning at all), and both £5 payments are showing

pastmysellby

I've received both £5 payments today.

I can't remember if there is any requirement for a minimum pay in each month, or whether I just need 2 x direct debits and 10 x debit card transactions for the bonus.  Would any of you lovely folk be able to help me on this please?

overspender22

It was to switch an account, have 2 direct debits set up, make 1 debit card payment, and 20 card payments per month if you want the £60 bonus. And between 20-27th they pay the £125 I think 

WillPS

https://www.tsb.co.uk/tsb-current-account-switch-offer-terms-and-conditions6.pdf

What_time_is_it

When the TSB switch conditions say that you have to have 2 "active" direct debits to qualify for the £125, does that mean that they have to have actually been paid out from the TSB account? Or just be live and set up to pay out in the future?

WillPS

What_time_is_it said:

When the TSB switch conditions say that you have to have 2 "active" direct debits to qualify for the £125, does that mean that they have to have actually been paid out from the TSB account? Or just be live and set up to pay out in the future?

The latter. Do consider tho that in the event of a complaint it's much easier to prove they were active at the time by pointing to a direct debit charge in the correct window.

SickGroove

WillPS said:

What_time_is_it said:

When the TSB switch conditions say that you have to have 2 "active" direct debits to qualify for the £125, does that mean that they have to have actually been paid out from the TSB account? Or just be live and set up to pay out in the future?

The latter. Do consider tho that in the event of a complaint it's much easier to prove they were active at the time by pointing to a direct debit charge in the correct window.

So, if there were two on the account that was switched to TSB but they have already been paid out BEFORE the switch (both £1 annual payments) will they still qualify?

My switch has already completed & the 2 Direct Debits were also transferred over & are showing in the new TSB account.

WillPS

SickGroove said:

WillPS said:

What_time_is_it said:

When the TSB switch conditions say that you have to have 2 "active" direct debits to qualify for the £125, does that mean that they have to have actually been paid out from the TSB account? Or just be live and set up to pay out in the future?

The latter. Do consider tho that in the event of a complaint it's much easier to prove they were active at the time by pointing to a direct debit charge in the correct window.

So, if there were two on the account that was switched to TSB but they have already been paid out BEFORE the switch (both £1 annual payments) will they still qualify?

My switch has already completed & the 2 Direct Debits were also transferred over & are showing in the new TSB account.

Yes, should be fine, but I would personally try to get both to charge just so that I would have 'proof' that they both were active, in case there's a dispute because for some reason the mandate gets cancelled or something, causing the incentive not to be paid.

I've never needed this yet, but the reason I do it is because a number of years ago I had a problem where a Nationwide incentive wasn't paid because they claimed I didn't have 2 'active' direct debits (I did, but they hadn't been charged yet, at all). The complaint was eventually closed to my satisfaction, but it would have been simpler if there was a charge to point to, so I took it as an action moving forwards with any switches stipulating DD related conditions.

Johnny-Cage

Take it contactless will count for using the debit card. £1.19 spent so should be all good for the incentive 

worriednoob

Hi everyone.  Our two tsb accounts are now showing the 2 DDs (Plum/Moneybox). 

Regarding making a debit card payment - We've topped up our Amazon accounts with £1 giftcards - I hope these are acceptable?

Thanks!