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TSB Spend & Save Switch. Start 15th Jan End 31st Jan 24

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  • Just thinking of whether to suggest this to my mum. She switched couple of times and has a spare account she could use. 

    Thing is she has a TSB account, but not received a switch bonus for a long time of them. 
    It seems like the offer has ended.
  • The terms still show when you go to switch, but it's not advertised on the main page. And it's conflicting as it says "start a full switch between 15 January 2024 and 31 January 2024" and then in the next line "The switch must be initiated before the 31 January 2024"

    Not sure it's worth bothering switching if they've possibly pulled it a bit early
  • Ponchos
    Ponchos Posts: 685 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    IronMan22 said:
    Anyone know what the usual timeline is for the switch starting? Account opened 29th, had the emails etc, paperwork in the post. Done the form to switch straight away. But no idea if it’s started yet and can’t get on the app til I code through the post 
    I opened an account and started the switch on the 27th (Saturday), it said the switch takes 7 working days to go through so I put my switch date is 6th February which would be the seventh working day. I've received my card today but that's it so far, no other documents. Won't be able to get the £10 for January but that's still £125 up front and £50 over 5 months. 
  • Do the payments need to clear for the cashback bonus, or just make the 20x payments.  Received my card today so trying to decide if I can be bothered making 20 Amazon £1 payments for the extra tenner.  
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,877 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 31 January 2024 at 9:48PM
    Do the payments need to clear for the cashback bonus, or just make the 20x payments.  Received my card today so trying to decide if I can be bothered making 20 Amazon £1 payments for the extra tenner.  

    They need to clear to qualify, so any payments made today are unlikely to count towards Jan. But they will count for Feb
  • I successfully opened and initiated the switch left Friday. My other half opened the account yesterday night but it was left as processing so it wasn’t complete and the switch couldn’t be started. As the account was opened before the deadline, or at least attempted to open, would this still count? It’s TSBs delay not the customers. 
  • I phoned TSB yesterday evening after coming to this thread. I had it confirmed that the switch incentive was still active until 11:59pm yesterday. This was based on the account being opened and the switch request completed.

    So not sure where that would leave you surferstar. If you can prove the account was still in "processing" maybe they will still pay the switch bonus?
  • Brewer21
    Brewer21 Posts: 376 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    IronMan22 said:
    Anyone know what the usual timeline is for the switch starting? Account opened 29th, had the emails etc, paperwork in the post. Done the form to switch straight away. But no idea if it’s started yet and can’t get on the app til I code through the post 
    You should have been able to select a switch date but they need 7 working days to process that, so I selected a date 9 days from my account opening, as Sat/Sun doesn't count.
    My switch should complete 2nd February, as of 1st February I've not had my bank activation code (via post) but card and pin came a couple of days ago.
  • CGG_3
    CGG_3 Posts: 64 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Brewer21 said:
    My switch should complete 2nd February, as of 1st February I've not had my bank activation code (via post) but card and pin came a couple of days ago.
    My switch to TSB also completes today. 
    I was able to make 20 x £1 card payments to Amazon last month which cleared before the end of January, and have done this months already.  When do TSB pay the double cashback to my new current account, please? 
  • E_zroda
    E_zroda Posts: 93 Forumite
    Fifth Anniversary 10 Posts Photogenic Name Dropper
    edited 2 February 2024 at 8:34AM
    CGG_3 said:
    Brewer21 said:
    My switch should complete 2nd February, as of 1st February I've not had my bank activation code (via post) but card and pin came a couple of days ago.
    My switch to TSB also completes today. 
    I was able to make 20 x £1 card payments to Amazon last month which cleared before the end of January, and have done this months already.  When do TSB pay the double cashback to my new current account, please? 

    T&C allow them any time before 21st of February
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