Marks and Spencer sale

Counting_Pennies_2

newkidontheblock wrote: »

I took a few things back last week to my local store with my invoice (which didn't have prices on). The woman actually asked me how much I paid and typed it in! I could of said anything!!

Definately worth taking your email print out with prices on though I'd say incase they do try to refund you the further reduction price. How silly though not putting the prices on the invoice!

When I took items back the other day it automatically works it out if the assistant scans in the bar code on the invoice. It also works out a discount. I had used a £10 off discount code in the run up to Christmas and it took a proportion of the money off the item I was being refunded for.

newkidontheblock

Counting_Pennies wrote: »

When I took items back the other day it automatically works it out if the assistant scans in the bar code on the invoice. It also works out a discount. I had used a £10 off discount code in the run up to Christmas and it took a proportion of the money off the item I was being refunded for.

Ah well, seems like every store does it different (or maybe I got the new girl!):rolleyes:

spareshoe

misseuropa wrote: »

Does anyone know the opening hours of their customer care line?(0845 609 0200) I've been on hold for 20 mins so would try again later but I'm not sure if it'll be closed after 8pm or something!

Hi just to let you all know that the cust service tel no that I use is 0845 603 1 603 and it is open7 days a week until 11pm. Hope this helps someone.

misseuropa

SuperKeenMoneySaver_Snr wrote: »

It's 8pm...I always use the local rate number which I have no problems with... 01925672317

I had been trying this number to no avail though have got through fine about 4 times on other days. Sadly had to ring the 0845 number to get through to anyone and have now been told to email fao their finance dept! What a mess!

never_enough

Clutterfree wrote: »

Anyone received an order placed on Boxing Day please?
I placed a £227.00 order and it has STILL not despatched even thought estimated delivery date is 8-10 January.
I emailed them earlier in the week after last years fiasco when I received nothing and received an email back saying delivery will be 8th.
I won't hold my breath.
When will I learn? :rolleyes:

I've received 2 small things, but still waiting for lots of stuff. Just checked delivery estimate...22nd Jan... :rolleyes: :mad:

savvy

Clutterfree wrote: »

Anyone received an order placed on Boxing Day please?

Well I placed it very late on Christmas Day, then they dispatched it Boxing Day, and I got it a couple of days later

Lara

Seven days after putting in another order I have finally go the email to say that only one item is in stock and delivery is back up to £3.50. So I'm cancelline whole order. Seems as though everything is now out at stores and nothing left online. Oh well I got a few good bits and pieces.

GeriO

I ordered on boxing day and received my order yesterday with everything inside. Took some items back to store and was worried about lack of prices and as descriptions were very vague it was hard to figure out which was which, assistant scanned the barcode on my invoice and my card was refunded no problem.

Raggamuffin_2

I've just called customer services to find out what is happening to the first order I placed at around 11:35pm on Christmas Eve. Turns out that it is all now out of stock and that I won't be getting any of it, even though the items were still showing as in stock the following morning and a couple were even re-added to the website at a reduced price this week. Yet the 2nd and 3rd orders I placed I have received.

What a farce Marks and Spencer online shopping is. The good news is that my account has been credited with £25 should I be brave enough to order online again :rolleyes:

Sarahsaver

Yippee i am a happy bunny, got a ice shot glass maker for 50p, a science kit for ds for £1, and a smart skirt £5 reduced from £39, a silk blouse for £5 Very nice.
dont buy the makeup online it is much cheaper instore!