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Trying to cancel Setanta?!

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  • NeilB
    NeilB Posts: 178 Forumite
    sMARTie wrote: »
    I got through straight away - i said I was leaving and they gave me a deal jan free and then £5 a month there after till ma. End of the footie season and it works out at £4 a month then.

    Ask them if you want to stay and they will deinately offer you something.

    Thats a bold statement, they didnt offer me anything when I cancelled.
  • Malky
    Malky Posts: 694 Forumite
    Just off the phone from them after being on for just 2min 57sec on the 0191 number. Nice lady called Samantha cancelled straight away with no extra offer to stay which suited me fine. Off to cancel the DD now.
    I'm a bit worried that it all seemed to easy. Time will tell.
  • NeilB
    NeilB Posts: 178 Forumite
    Hope for your sake it is.

    In case you havent seen it, some more on this
    http://forums.moneysavingexpert.com/showthread.html?t=605030&page=7
  • sMARTie
    sMARTie Posts: 343 Forumite
    NeilB wrote: »
    Thats a bold statement, they didnt offer me anything when I cancelled.


    Oh well unlucky! You must have been the acception!
    Sponge Bob Square sMARTie Pants :D
  • NeilB
    NeilB Posts: 178 Forumite
    sMARTie wrote: »
    Oh well unlucky! You must have been the acception!
    Typical - just my luck. Altho to be honest just trying to get away's a bit of a task let alone staying longer!
  • jrrowleyws
    jrrowleyws Posts: 652 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Discodee wrote: »
    maybe we should all contact the news of the world or something and tell them how bad this compnay is.

    News of the world wouldnt be interested, they dont deal with news of any importance. Try the sun:rotfl:
  • DAVE1968_2
    DAVE1968_2 Posts: 49 Forumite
    Just rang the 01915013601 number got through in about a minute,spoke to a very helpful geordie lady who asked my reason for cancelling and then offered me the £5 deal for the next 3 months which I declined,she said I would have to give the 30 days notice which is fair enough and she said i would be sentanta free on 14th Feb
  • Daleous
    Daleous Posts: 2 Newbie
    I have only been with setanta for 3 months but want to cancel what reasons can you use to cancel? and can i cancel this early into signing up?
  • coolio_2
    coolio_2 Posts: 1,408 Forumite
    Yep, cancellation date confirmed over the phone, special delivery letter sent, and yet a month on, still connected.
  • Daleous
    Daleous Posts: 2 Newbie
    Please help what excuse do you use when calling up to cancel and can i cancel just 3 months in??
This discussion has been closed.
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