Incredible price hike, how can they do this ?

JGB1955

https://forums.moneysavingexpert.com/discussion/comment/80029036#Comment_80029036

But what did you USE in each of those months?

SPlatten

Nothing more than usual, we have never had this kind of usage previously and we have lived in the same property for over 25 years.

MorningcoffeeIV

https://forums.moneysavingexpert.com/discussion/comment/80029047#Comment_80029047

What kind of usage? You've not advised any usage figures at all.

You also can't have 'no more usage than normal' and 'never had this kind of usage previously' simultaneously. Those statements can't both be true.

pochase

The prices are not more than what was published. Otherwise please post a copy of your bill that shows higher rates than the EPG.

You were coming off fixed tariffs, so the increase for you personally is higher than for those who were paying more being on SVT. All increases published are based on the SVT, you cannot publish increaes based on dozens of different fixed tariffs. You can only compare apples with appes, old SVT with new SVT.

SPlatten

@MorningcoffeeIV , what are you referring to? To be clear our usage has not changed, we haven't suddenly started living differently, since 2019 our bills have been reasonable, more recently it has rocketed, and looking at our smart meter the two do not correspond.

EssexHebridean

https://forums.moneysavingexpert.com/discussion/comment/80029002#Comment_80029002

OK - so can you give us the readings from the meters (I assume you are dual fuel - you've not said I don't think?) for the last few months? I don't mean each daily one, but perhaps the ones you've taken on the first of the month in the past 6 months? That should let us see your winter use at any rate, and it will be possible to at least roughly extrapolate summer use from that with luck. The electricity will be in kWh - the gas will be in m3 - post in that format and make clear this is what you have done and someone can do the calculation to convert the gas for you.

Can you also go and find your actual november, December and January electricity bills and let us have details of the readings they show - including whether those readings are anotated as "Actual" or "Smart" (A or S) "Customer" ( C) or "Estimate" (E) - or indeed something different altogether.

Looking at your energy account - does it currently show a credit or a debit balance? And what balance did it show back in November?

We don't need to know what you are paying in terms of DD - because that doesn't relate to the actual cost of your energy at all - just how much energy you use. As others have already tried to say, if you confirm your use in kWh we can get a better idea of whether perhaps you are simply using far more than you imagine you are - not something which is at all uncommon, I should say!

SPlatten

@pochase , we never agreed to a fixed tariff, we switched our suppliers on a regular basis, if we were put on a fixed tariff that isn't what we wanted.

I've seen today that Martin Lewis quoted rises of £2,000 a year possible, well our increase is almost that in less than the first quarter of this year.

MattMattMattUK

https://forums.moneysavingexpert.com/discussion/comment/80029074#Comment_80029074

Energy costs are 2.8 times higher than in 2019, so even if you used "the same" then your bill would be 2.8 times higher. You mention your "smart meter", are you monitoring the kWh on the actual smart meter, the thing bolted to the wall, or the IHD, the little screen that shows amounts in £?

MattMattMattUK

https://forums.moneysavingexpert.com/discussion/comment/80029080#Comment_80029080

If you switched suppliers on a regular basis in the past you were almost certainly on fixed tariffs, there would have been no point in switching between suppliers to just stay on their SVT.

debitcardmayhem

Were those bills based on estimated readings ?