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NST Sweet May 2023 - Pick 'N' Mix Challenge

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  • pollyanna_26
    pollyanna_26 Posts: 4,839 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Pollyanna - We used to have problems with deliveries. Not Royal Mail or Parcelforce but just about everybody else. In our case it's because of the crazy council numbering. Amazon man asked me to put very specific directions to our house on our account and we haven't had a problem since. However, we seem to be regularly directing couriers, takeaway drivers, etc  to other people's houses. As far as Parcelforce is concerned can the Delivery Office not arrange to redeliver it to you. If this is an ongoing problem it might be worth speaking to the Delivery Office manager. Himself and I both worked for Royal Mail for years. They really should be able to sort this out for you. xxx
    Thank you for your reply. I was so annoyed I notice I wrote Openreach rather than Parcelforce. The houses here are easy to find all numbers as normal. Everyone here has avoided Parcelforce for years as they were so bad.
    When the first card was in the hall I couldn't understand why he couldn't deliver when I'd been downstairs for hours and hadn't had a courier at  the door
    I'd gone outside and found a very heavy box behind a bin. 100 sachets of Galaxy Hot Chocolate- perhaps  he's anti chocolate.
    His feedback then was could not deliver. I checked a few days later and the feedack had been changed to delivered to Concierge, Janitor, Secretary all sorts of people . He'd altered his feedback there was one little word Bin at the at the end of a long list and having found the  heavy box myself all he'd said that day was could not deliver. It was the following day he put the could not deliver taken to Post Office card through the door. I looked at the location of the post office and thought so there's an Amazon counter in the Post office at the top of this road. One n the Coop round the corner and a lot of Post Offices before the very far away one you chose.
    The Amazon couriers have been really good sometimes later than expected but with the volume of orders being handled were often waiting for hours to get to the end of the queue and out on the road. The two who were late here explained the back log and apologised for something that wasn't their fault.
    pollyx

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