Rights of consumer

Dewdrops1420

eskbanker said:

theonlywayisup said:

Just be cautious.  Every trade will blame the trade before.  I am not saying the trade before is not at fault....but you are standing with your wallet open and pound notes are falling out.....

Indeed, it's not exactly a huge surprise to visualise another landscaper standing there sucking his* teeth and saying "ooh, you've had some cowboys in here!" - if needing support for a court or bank claim, OP would need expert input from someone independent....


* almost inevitably but not necessarily!

From where to find expert? 

powerful_Rogue

Dewdrops1420 said:

eskbanker said:

theonlywayisup said:

Just be cautious.  Every trade will blame the trade before.  I am not saying the trade before is not at fault....but you are standing with your wallet open and pound notes are falling out.....

Indeed, it's not exactly a huge surprise to visualise another landscaper standing there sucking his* teeth and saying "ooh, you've had some cowboys in here!" - if needing support for a court or bank claim, OP would need expert input from someone independent....


* almost inevitably but not necessarily!

From where to find expert? 

Look on google - But remember to do your due diligence. I've just found one that can write up a report for court, starting at £1080.

Dewdrops1420

powerful_Rogue said:

Dewdrops1420 said:

eskbanker said:

theonlywayisup said:

Just be cautious.  Every trade will blame the trade before.  I am not saying the trade before is not at fault....but you are standing with your wallet open and pound notes are falling out.....

Indeed, it's not exactly a huge surprise to visualise another landscaper standing there sucking his* teeth and saying "ooh, you've had some cowboys in here!" - if needing support for a court or bank claim, OP would need expert input from someone independent....


* almost inevitably but not necessarily!

From where to find expert? 

Look on google - But remember to do your due diligence. I've just found one that can write up a report for court, starting at £1080.

from google, I got landscapers but here people are saying I need expert. From where I can find that expert .
also right now, I’m not thinking abt court 

powerful_Rogue

Dewdrops1420 said:

powerful_Rogue said:

Dewdrops1420 said:

eskbanker said:

theonlywayisup said:

Just be cautious.  Every trade will blame the trade before.  I am not saying the trade before is not at fault....but you are standing with your wallet open and pound notes are falling out.....

Indeed, it's not exactly a huge surprise to visualise another landscaper standing there sucking his* teeth and saying "ooh, you've had some cowboys in here!" - if needing support for a court or bank claim, OP would need expert input from someone independent....


* almost inevitably but not necessarily!

From where to find expert? 

Look on google - But remember to do your due diligence. I've just found one that can write up a report for court, starting at £1080.

from google, I got landscapers but here people are saying I need expert. From where I can find that expert .
also right now, I’m not thinking abt court 

If you're not thinking about court, then you wouldn't require an expert. I just googled 'landscaping expert report'. Again for a patio, you don't really require a landscaper.

Dewdrops1420

powerful_Rogue said:

Dewdrops1420 said:

powerful_Rogue said:

Dewdrops1420 said:

eskbanker said:

theonlywayisup said:

Just be cautious.  Every trade will blame the trade before.  I am not saying the trade before is not at fault....but you are standing with your wallet open and pound notes are falling out.....

Indeed, it's not exactly a huge surprise to visualise another landscaper standing there sucking his* teeth and saying "ooh, you've had some cowboys in here!" - if needing support for a court or bank claim, OP would need expert input from someone independent....


* almost inevitably but not necessarily!

From where to find expert? 

Look on google - But remember to do your due diligence. I've just found one that can write up a report for court, starting at £1080.

from google, I got landscapers but here people are saying I need expert. From where I can find that expert .
also right now, I’m not thinking abt court 

If you're not thinking about court, then you wouldn't require an expert. I just googled 'landscaping expert report'. Again for a patio, you don't really require a landscaper.

Yes today I got a man who will give me a quote , when I searched for a paving contractor.

the_lunatic_is_in_my_head

Dewdrops1420 said:

I don’t have any money left also.

OP if you are short on money personally I would forget the colour difference, give a year or so and it will hardly notice. 

Granted the pooling in front of the double patio doors isn't ideal.

I do agree the bit down the side of the house is an issue and it falls to the wall but doesn't have drainage, the slabs down the side look smaller and there are weeds growing by the wall, I'm guessing that area of patio was already there?

There isn't a picture of the entire patio so I can't tell where photo 3 from your opening post is, it does appear to have a small gap between the slab and the wall, as someone else mentioned, have you cleaned this channel out to see if the water then drains away from the wall.

If you aren't going to chase the first contractor in court (which may be wise if the chance of recovering the money is slim) you don't need an inspection really. You just need an honest tradesperson to fix anything that drastically requires fixing. 

I understand when new work is done on a house people want it to be perfect but over time that feeling fades as things take a knock, get a mark, etc. If money is short I would live with the patio over summer and see how you feel about spending more money on it in 6 months time or so  

Dewdrops1420

the_lunatic_is_in_my_head said:

Dewdrops1420 said:

I don’t have any money left also.

OP if you are short on money personally I would forget the colour difference, give a year or so and it will hardly notice. 

Granted the pooling in front of the double patio doors isn't ideal.

I do agree the bit down the side of the house is an issue and it falls to the wall but doesn't have drainage, the slabs down the side look smaller and there are weeds growing by the wall, I'm guessing that area of patio was already there?

There isn't a picture of the entire patio so I can't tell where photo 3 from your opening post is, it does appear to have a small gap between the slab and the wall, as someone else mentioned, have you cleaned this channel out to see if the water then drains away from the wall.

If you aren't going to chase the first contractor in court (which may be wise if the chance of recovering the money is slim) you don't need an inspection really. You just need an honest tradesperson to fix anything that drastically requires fixing. 

I understand when new work is done on a house people want it to be perfect but over time that feeling fades as things take a knock, get a mark, etc. If money is short I would live with the patio over summer and see how you feel about spending more money on it in 6 months time or so  

Planning the same, thank you!

pulliptears

Anyone else want to petition MSE now to change the other forum name to:

Praise, Vent & Smite

  

tightauldgit

I’m not thinking abt court 

Then what exactly are you thinking of? Court is the process by which such disputes are resolved if the contractor isn't willing to accept your complaint and rectify it. 

lincroft1710

Dewdrops1420 said:

powerful_Rogue said:

Dewdrops1420 said:

powerful_Rogue said:

Dewdrops1420 said:

It’s not 7 slabs , full L shaped.

In which case of course they will match as they will all be new slabs. You wouldn't be able to claim for this part via the small claims court- well you could, but it would be disregarded.

No we have one layer of old slabs which they laid and instead of matching with that colour they laid rest with a different colour.

There was already a patio there and since we built a conservatory , we had to rebuild it and they used few of our old slabs to rebuild, so ideally rest should have been of same colour as they mentioned in writing that matching slabs will be laid.

I'm well aware of that, i've followed the thread and seen the pictures. As pointed out numerous times, you was never going to get a colour to match as the old slabs are weathered. You can't now have every single slab replaced and try and claim that back from the original landscaper.

More than unmatched slabs, the patio is puddling at various locations. Today third landscaper came and he said it’s totally wrongly built and needs to be taken off and fixed. Once the slabs are removed only he can understand what exactly went wrong.
It’s not just one or slabs which needs to be fixed , the whole L shape.
He is yet to give me quote.

.

Although you may think this is extreme, it is probably justified and necessary. Good tradesmen usually don't like trying to correct someone else's mistakes, they prefer to start from the beginning and make sure the job is done properly. With something like a patio, the base is so important.