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Rights of consumer

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  • born_again
    born_again Posts: 20,646 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 27 March 2023 at 1:01PM
    Do you know any site where I can find gardeners. Only one responded so far.
    >>From local fb page only we got the first one . Father son duo . Mother posts daily in fb likewise we contacted them.<<

    Now that on our local one they would be banned, as they are only able to advertise on 2 days. Any family member that keep posting about such end up banned. 

    As good as anywhere is local facebook groups &but you have to ask for personal recommendations & no companies touting for trade.

    We get a local "On your doorstep" mag through the door once a month. Also handy to pick up trades people.
    Life in the slow lane
  • The fact that the second landscaper wants £500 for colour-matched slabs, proves that the only way it was ever possible to have them the same colour as your old slabs, was simply to replace all of your old slabs with new ones. 

    Honestly, to me, it sounds like you're throwing another £2500 down the drain. I'm sure the second landscaper will tell you whatever you want to hear, to get the work. 
  • Dewdrops1420
    Dewdrops1420 Posts: 124 Forumite
    100 Posts First Anniversary Name Dropper
    edited 28 March 2023 at 8:25AM
    The fact that the second landscaper wants £500 for colour-matched slabs, proves that the only way it was ever possible to have them the same colour as your old slabs, was simply to replace all of your old slabs with new ones. 

    Honestly, to me, it sounds like you're throwing another £2500 down the drain. I'm sure the second landscaper will tell you whatever you want to hear, to get the work. 
    It was not full patio, just the L shaped part that needed replacement to match rest of the house.

    So what you all suggest is I should leave this as it is even if water is puddling?
    This is a strange advise.
  • Do you know any site where I can find gardeners. Only one responded so far.
    >>From local fb page only we got the first one . Father son duo . Mother posts daily in fb likewise we contacted them.<<

    Now that on our local one they would be banned, as they are only able to advertise on 2 days. Any family member that keep posting about such end up banned. 

    As good as anywhere is local facebook groups &but you have to ask for personal recommendations & no companies touting for trade.

    We get a local "On your doorstep" mag through the door once a month. Also handy to pick up trades people.
    They had 9 five star reviews but they would have made it up. But their page showed many patio laid photos so we thought they know the work.
  • Dewdrops1420
    Dewdrops1420 Posts: 124 Forumite
    100 Posts First Anniversary Name Dropper
    edited 28 March 2023 at 8:32AM
    I’m going to get few more quotes, hopefully I will get ….some people told me to search for paving contractor instead of landscaper that might help
    Reality is many people contact us initially and fix a date and time to see the area but never turn up. So only this first and second ever responded ..May be they get less work. We know the second will also fool us to get work but our current requirement is to fix the puddling before the slabs starts coming out as the alignment is also wrong and once the soil starts sinking in due to the water, the slabs may come out.

    The puddling is near our compound wall and if it’s getting damaged we are answerable to the builders and the neighbours plus we will need to fix that.

    So that’s a serious point to tell the court.


  • sheramber
    sheramber Posts: 22,712 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    This time of year is the peak time for people wanting work done. Winter is passing, the weather improving and people want things spruced up now.

    Many landscapers/ paving contractors etc will have a full order book already. Others will  choose jobs that are worth  their time.

    Big firms don't want small jobs and one tactic is to overprice it so the customer doesn't go ahead.


    You don't seem to know exactly what this new guy is intending doing. 

     is he 'matching the old slabs  9unlikely)  or matching the new ones ( more likely)

    What exactly will  he do re drainage/ levelling ground/ laying the slabs?

    How much will the slabs cost?

    What other material will he need? 

    How many hours are involved and what is the labour charge?

    Don't assume that what you have in  ind is the same as what he has in  mind.  You need to know exactly what is involved.



  • The fact that the second landscaper wants £500 for colour-matched slabs, proves that the only way it was ever possible to have them the same colour as your old slabs, was simply to replace all of your old slabs with new ones. 

    Honestly, to me, it sounds like you're throwing another £2500 down the drain. I'm sure the second landscaper will tell you whatever you want to hear, to get the work. 
    It was not full patio, just the L shaped part that needed replacement to match rest of the house.

    So what you all suggest is I should leave this as it is even if water is puddling?
    This is a strange advise.

    There is no way that the new landscaper is charging you £500 to replace just 7 slabs (the ones in the L shape). That must be the cost to replace all of your older slabs at the very least. 
  • It’s not 7 slabs , full L shaped.
  • powerful_Rogue
    powerful_Rogue Posts: 8,394 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It’s not 7 slabs , full L shaped.
    In which case of course they will match as they will all be new slabs. You wouldn't be able to claim for this part via the small claims court- well you could, but it would be disregarded.

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