We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Octopus Agile

1…300301303305306…368

Comments

  • Effician
    Effician Posts: 565 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    Getting a little nervous about making use of plunge pricing days as they don't seem to be showing full 1/2hr slots for my higher usage days  , other days ok but the 8th June no data for the 14kWh for 57p we used & then lots of missing slots for yesterday usage of  12kWh for  -3p , all slots are filled by the mini but app & website both missing.
    Will give them a call tomorrow to see what's going on.  First probs in nearly 2 yrs with Octo & hoping for a staight forward fix.
  • masonic
    masonic Posts: 29,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 June 2025 at 7:26PM
    Effician said:
    Getting a little nervous about making use of plunge pricing days as they don't seem to be showing full 1/2hr slots for my higher usage days  , other days ok but the 8th June no data for the 14kWh for 57p we used & then lots of missing slots for yesterday usage of  12kWh for  -3p , all slots are filled by the mini but app & website both missing.
    Will give them a call tomorrow to see what's going on.  First probs in nearly 2 yrs with Octo & hoping for a staight forward fix.
    I have been seeing oddities in the graphs on the app/website, missing the odd full day, and also have a couple of partial days. Yet the API has the full data with no gaps (likewise no gaps when I download data from the website), so they have it all. So I wonder if the graphing is buggy.
  • NedS
    NedS Posts: 5,301 Ambassador
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    masonic said:
    Effician said:
    Getting a little nervous about making use of plunge pricing days as they don't seem to be showing full 1/2hr slots for my higher usage days  , other days ok but the 8th June no data for the 14kWh for 57p we used & then lots of missing slots for yesterday usage of  12kWh for  -3p , all slots are filled by the mini but app & website both missing.
    Will give them a call tomorrow to see what's going on.  First probs in nearly 2 yrs with Octo & hoping for a staight forward fix.
    I have been seeing oddities in the graphs on the app/website, missing a couple of full days, and also some partial days. Yet the API has the full data with no gaps, so they have all my data. So I wonder if the graphing is buggy.
    Same here, although mostly on my export data. Sounds like they have some issues.


    I am a Forum Ambassador and I support the Forum Team on the Benefits & tax credits, Heat pumps and Green & Ethical MoneySaving forums. If you need any help on those boards, do let me know. Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
    Our green credentials: 12kW Samsung ASHP for heating, 7.2kWp Solar (South facing), Tesla Powerwall 3 (13.5kWh), Net exporter

  • JKenH
    JKenH Posts: 5,396 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 23 June 2025 at 7:32PM
    Why not give Octopus Watch a try. I have the paid for version which gives an estimate of half hourly prices for 48 hours ahead. The estimates aren’t terribly accurate but you can get a rough idea of the direction of travel of prices. The analysis of daily use is very helpful. I attach a couple of screenshots.

     
    Edit: report for yesterday




    Northern Lincolnshire. 7.8 kWp system, (4.2 kWwest facing panels , 3.6 kWeast facing), Solis inverters installed 2018, 5kW SSE facing system (shaded in afternoon) added in 2025 with Tesla PW3 battery, Mitsubishi SRK35ZS-S and SRK20ZS-S Wall Mounted A2A Heat Pumps, ex Nissan Leaf owner.
  • Effician
    Effician Posts: 565 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    Doesn't inspire confidence to make full use of plunge price days does it, i'm potentially £5 down for the 2 days without full data if they apply SVR.  Could have done with this in winter when it was at 99p/kWh.
  • masonic
    masonic Posts: 29,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 June 2025 at 7:35PM
    Effician said:
    Doesn't inspire confidence to make full use of plunge price days does it, i'm potentially £5 down for the 2 days without full data if they apply SVR.  Could have done with this in winter when it was at 99p/kWh.
    It's always been the way with Agile, but it is quite rare that data is irrecoverable. I have had just one gap that couldn't be recovered in over 4 years (as it was a single half hour, I was able to persuade them to write it off rather than bill that day at SVR). Though it is always a bit of a relief to see the data come through the day after a plunge.
  • NedS
    NedS Posts: 5,301 Ambassador
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    masonic said:
    Effician said:
    Doesn't inspire confidence to make full use of plunge price days does it, i'm potentially £5 down for the 2 days without full data if they apply SVR.  Could have done with this in winter when it was at 99p/kWh.
    It's always been the way with Agile, but it is quite rare that data is irrecoverable. I have had just one gap that couldn't be recovered in over 4 years (as it was a single half hour, I was able to persuade them to write it off). Though it is always a bit of a relief to see the data come through the day after a plunge.
    Agreed. Leave it a week, and then if the gaps have not filled in by themselves, give Octopus a ring (or email) detailing the dates for which there are missing data, and they will try to pull the data again which normally resolves things.

    I am a Forum Ambassador and I support the Forum Team on the Benefits & tax credits, Heat pumps and Green & Ethical MoneySaving forums. If you need any help on those boards, do let me know. Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
    Our green credentials: 12kW Samsung ASHP for heating, 7.2kWp Solar (South facing), Tesla Powerwall 3 (13.5kWh), Net exporter

  • masonic
    masonic Posts: 29,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Spoonie_Turtle said:
    Have people found any alternatives to emoncms for looking ahead?  
    It is back up and running now.
  • Netexporter
    Netexporter Posts: 2,666 Forumite
    1,000 Posts Second Anniversary Name Dropper
    A light touch of plunge, tomorrow.
  • RavingMad
    RavingMad Posts: 868 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    And plenty of wind to put washing out  :)
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture