New Natwest / RBS / Ulster Bank £200 Switch Incentive

PloughmansLunch

notquiteskint said:

Cambsalex said:

PloughmansLunch said:

notquiteskint said:

Well am no further forward, emails received headers

1. You'll be able to use your account soon
2. Your current account switch has started
3. View your latest mail online
4. Your account's up and running

also recieved a text your account is now ready to use get our app here, guess what the app needs my customer number, so far not really impressed one of the phone numbers they supplied does not work.....shambles so far

1. You'll be able to use your account soon

Is your customer number not in this email near the bottom? Mine was for NatWest in the DDMMYYxxxx format, where xxxx is a unique number and preceded by your date of birth.

Yes mine was the same. Only detail they provided me but it enabled me to log in. My switch has said it will take place 8/3. 

nope not in any of them

email 5. rbs welcome
still no numbers of any sort

I just went through my old RBS emails - 9.00am the day after I had the RBS Welcome email I had a "Here's your customer number" email

greenery

I also tried the RBS switch, got no account details but managed to get the info via phone. next problem was verifying the account online as it seems they have the wrong phone number from me even though I got a text during the application process asking me to confirm my identity. 
Somehow, they now have my wrong number but I have to wait for a verification code to arrive in the post before I can access my account and change the number. I requested this last Friday and am still waiting for it.
Defiantly not keeping this account after If I get the £200 (if I get it) !

overspender22

The ‘within 7 days’ of doing blah blah blah - does that mean 7 days after the switch completes? Or just after applying to switch, and paying the money in etc 

[Deleted User]

So those with existing accounts who submitted the web form – how long before you got some form of confirmation? 

PloughmansLunch

ndrw said:

So those with existing accounts who submitted the web form – how long before you got some form of confirmation? 

RBS
Submitted afternoon of 14th Feb
Email confirming switch 15th Feb
Payments transferred email 21st Feb
Done and dusted email 23rd Feb
SMS confirming payment 27th Feb

The_Green_Hornet

notquiteskint said:

Well am no further forward, emails received headers

1. You'll be able to use your account soon
2. Your current account switch has started
3. View your latest mail online
4. Your account's up and running

also recieved a text your account is now ready to use get our app here, guess what the app needs my customer number, so far not really impressed one of the phone numbers they supplied does not work.....shambles so far

When I switched to RBS last years the e-mail entitled Your account's up and running contained my customer number.

If yours doesn't I suggest you give them a call.

notquiteskint

The_Green_Hornet said:

notquiteskint said:

Well am no further forward, emails received headers

1. You'll be able to use your account soon
2. Your current account switch has started
3. View your latest mail online
4. Your account's up and running

also recieved a text your account is now ready to use get our app here, guess what the app needs my customer number, so far not really impressed one of the phone numbers they supplied does not work.....shambles so far

When I switched to RBS last years the e-mail entitled Your account's up and running contained my customer number.

If yours doesn't I suggest you give them a call.

easier said than done buddy, all the numbers i have tried so far have ended up with me banging my head against a wall, i done a video call and was speaking to some bird at natwest who had no clue how to help, she said wait till i get my card and go from there.........

notquiteskint

PloughmansLunch said:

notquiteskint said:

Cambsalex said:

PloughmansLunch said:

notquiteskint said:

Well am no further forward, emails received headers

1. You'll be able to use your account soon
2. Your current account switch has started
3. View your latest mail online
4. Your account's up and running

also recieved a text your account is now ready to use get our app here, guess what the app needs my customer number, so far not really impressed one of the phone numbers they supplied does not work.....shambles so far

1. You'll be able to use your account soon

Is your customer number not in this email near the bottom? Mine was for NatWest in the DDMMYYxxxx format, where xxxx is a unique number and preceded by your date of birth.

Yes mine was the same. Only detail they provided me but it enabled me to log in. My switch has said it will take place 8/3. 

nope not in any of them

email 5. rbs welcome
still no numbers of any sort

I just went through my old RBS emails - 9.00am the day after I had the RBS Welcome email I had a "Here's your customer number" email

big day tomorrow for me then

The_Green_Hornet

notquiteskint said:

The_Green_Hornet said:

notquiteskint said:

Well am no further forward, emails received headers

1. You'll be able to use your account soon
2. Your current account switch has started
3. View your latest mail online
4. Your account's up and running

also recieved a text your account is now ready to use get our app here, guess what the app needs my customer number, so far not really impressed one of the phone numbers they supplied does not work.....shambles so far

When I switched to RBS last years the e-mail entitled Your account's up and running contained my customer number.

If yours doesn't I suggest you give them a call.

easier said than done buddy, all the numbers i have tried so far have ended up with me banging my head against a wall, i done a video call and was speaking to some bird at natwest who had no clue how to help, she said wait till i get my card and go from there.........

Have we time travelled back to the 1970s?

Stargunner

notquiteskint said:

Well am no further forward, emails received headers

1. You'll be able to use your account soon
2. Your current account switch has started
3. View your latest mail online
4. Your account's up and running

also recieved a text your account is now ready to use get our app here, guess what the app needs my customer number, so far not really impressed one of the phone numbers they supplied does not work.....shambles so far

I have received the exact same as you and have no customer number as well