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yougov.finance bribe

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  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    Am i reading correctly that people are deleting accounts once expired and then re-adding to get the points ?

    If so why ? Absolutely no need to do that, just re-consent to the 10 which you want  through the account list page, where most will not have to go back through the bank verification pages.
    I had reduced my registered accounts to 10 current accounts but was still stuck at just over 4,000 points, and there was a message that I still have 2 rewards to redeem. In other words, 2 of my registered accounts did not count for points but I have no idea which of the 10 these are.  

    I have now deleted two more random accounts - no idea whether they were ones that had attracted points before and whether I will lose those points but I suppose I will find out in the next day or so. 

    I have then managed to add 2 more accounts though this was annoyingly difficult. I could not add FD, HSBC, Halifax, BOS or Santander current accounts. The add account process got stuck at step 3 of 4 for all of them. Eventually I managed to add a Halifax and a Nationwide credit card. Each should add 500 points. 

    So worst case, I will end up with the same points balance I had before I deleted the two random current accounts. Best case I have enough points to cash out £50. 🤞
  • Hmmm, can't seem to multi-quote right now for some reason?

    OK, so it's basically to confirm which accounts are/have giving/given points.
  • carpy
    carpy Posts: 1,089 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Am i reading correctly that people are deleting accounts once expired and then re-adding to get the points ?

    If so why ? Absolutely no need to do that, just re-consent to the 10 which you want  through the account list page, where most will not have to go back through the bank verification pages.
    i think it's my only option as reconsenting via the yougov website doesn't work!
  • carpy
    carpy Posts: 1,089 Forumite
    Part of the Furniture 500 Posts Name Dropper
    email from 'support' this afternoon......

     Hi,
    >
    > Thanks for getting in touch with us and we are sorry to know about your
    > experience while re-consenting your accounts in your YG Finance account.
    >
    > Unfortunately, there was a technical issue because of which some of our
    > members were not able to re-consent/renew their bank accounts during this
    > time.
    >
    > However, we are pleased to inform you that the issue is now resolved and you
    > should be able to reconsent/renew  your bank accounts successfully.
    >
    > We apologize for the inconvenience caused again and let us know if you still
    > face any issues and we will be happy to assist you further.
    >
    > Many thanks,
    >
    > YouGov Support Team

    ................................................

    a load of tosh as still doesn't work!!!!  
  • masonic
    masonic Posts: 27,350 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It seems the issue with HSBC is that they are only asking to share the current account balance rather than all of the other information they suck in:

  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Band7 said:
    They have all sorts of system troubles. I have given up reconsenting but I am unable today to add another account, despite them saying I can still add one. Might be worth you reporting your issue to them so they can fix it?
    At the end of January, beginning of February I added 11 current accounts, 3 credit card account and about 5 savings accounts. Did get just over 5000 point and cashed in on the £50 immediately. 
    From the mix of accounts added clearly only some accounts qualified (at that time there was no 'you don't have enough transactions' message appearing - this seems to be a new feature). 

    When I logged in to Yougov finance on wednesday, it said i have 5 rewards available. I deleted all the accounts. Yesterday added my tsb spend and save current account. I didn't add this the last time (in January/February) as that account had just been opened and I wasn't sure it would be accepted at that time. 

    Yesterday when I connected that account, the 'congradulations' message as indicatted on your post showed up:



    Now I'm waiting 24 -48 hours (i think they mean business hours, so weekends and bank holidays don't count) to see if that account is actually awarded the 500 points. 

    From what i gather there are two hurdles. First one I've overcome. That's when I saw the 'congratulations' message. That's where Yougov finance checks the account if it's associated with another yougov finance account etc, checks it it has enough transactions or spews out some other error. Once this hurdle is overcome, then could it still fail at the second hurdle? i.e. the one that takes 24-48 hours? WHat exactly is the second hurdle about ? (given that yougov finance checks the enough transactions bit at the outset)

    Now that I only have one finger in one pie, I cannot be distracted with other pies. If the 500 points don't come about on Monday or Tuesday I know that the TSB spend and save account didn't qualify for some reason. It cannot be due to 'not enough transactions' because as a forumite has mentioned in a previous post, thiis error/warning it spewed out when we add the account. Also, I can assure you that since January there has been many transactions regularly on this account. So, it must be some other reason. Hopefully, yougov finance will tell me what that reason is (if it dosen't qualify).

    It would be prudent for me to wait until end of April or start of May before adding the 'old' accounts (the ones I already had the incentive for, which are due to expire after the 3 month time frame). Does anyone know what will happen if I try to add them before the three months?  

    Say for example I try to add one of those accounts (from the top of my head, one of these was a Halifax reward current account) tonight. Would I still see the 'congratulations' message or will it fail at that point? If I see the 'congratulations' message does it go through to the next stage and fail during the 24-48 period?
    500 points for the tsb spend and save current account I connected on Friday 14th APril has been added the next day (Saturday 15th APril). seems the 24-48 hours isn't business days. Points can be process (added to your account) even on weekends.


  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    masonic said:
    It seems the issue with HSBC is that they are only asking to share the current account balance rather than all of the other information they suck in:

    Was it the same when you initially added the HSBC accounts to Yougov finance or is it showing the above since you attempted reconsenting?

    I had to reauthorise tesco bank accounts/credit card accounts today on Emma App. Was able to login to Tesco bank app using biometric login. Once logged in I could see the following screen where I could select the specific accounts:


  • phillw
    phillw Posts: 5,665 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 April 2023 at 2:45PM
    carpy said:
    no Lloyds banking group accounts (bank of scotland, halifax etc.) will re-consent through the Yougov site!!!


    I deleted mine and started from scratch, halifax, hsbc, tsb & natwest all went through with no hitches using banking apps on my phone. Money has arrived in my account.

  • carpy
    carpy Posts: 1,089 Forumite
    Part of the Furniture 500 Posts Name Dropper
    i deleted expired ones last night and re-added.
    now only have 8 accounts but no 'rewards' left to add a further 2?

    no points received yet though....
  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    carpy said:
    i deleted expired ones last night and re-added.
    now only have 8 accounts but no 'rewards' left to add a further 2?

    no points received yet though....
    I think they add the points 24 hours after you added the account(s).

    There appear to be two counters - one for the number of accounts added, and you can see these in your accounts list. The other one is the 'rewards' counter, we can't see what they are counting, and I have no idea why this can be lower than 10.May be this situation can only exist if you previously had more than 10 accounts added.

    I also had 10 accounts showing, down from over 40, and 2 'rewards' left. I managed to use these 'rewards' by deleting two of my ten accounts, and then adding 2 new accounts, each of which worth 500 points. My existing points balance did not get reduced by the deletions. Points got added after 24 hours, and I was able to cash out earlier today. Payment was amazingly swift, within 2 hours of requesting it.
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