RWG

Lad

Hi,

I was ready to swap to Asda Mobile but then I saw RWG being mentioned here a few times so have looked into this. I'm a bit confused how it works. Is this correct:

If I don't buy a bundle, the SIM is free but I need to buy a top up and get charged 5/5/1 (voice/txt/data).

If I get the ukrwg0 (FREE £5) bundle, getting the SIM will cost £5 as a one off fee but I get 50/50/250 (voice/txt/data) allowance *every* month. If I go above the individual components of the allowance in that month, I get charged 5/5/1 (voice/txt/data) as applicable from the initial £5.

If I get the ukrwg1 (FREE £15) bundle, getting the SIM will cost £15 as a one off fee but I get 100/100/750 (voice/txt/data) allowance *every* month. If I go above the individual components of the allowance in that month, I get charged 5/5/1 (voice/txt/data) as applicable from the initial £15.

If I get the bundles and I eat into the £5 or £15 credit, I can top up by any of the amounts they sell and still keep my original allowance? If this is correct seems like a great deal.

Thanks

flaneurs_lobster

Not quite, there is no longer a free "free" sim, minimum charge is now £5 for the ukrwg0 bundle. The £5 and £15 charges are just that, charges for the sim. They are not credit or top-up for calls etc.

EDIT: I'm mistaken, the £5/£15 charges are added to the account as credit for calls etc. Didn't realise as I've never checked the credit balance on either of my RWG sims. 

k_man

flaneurs_lobster said:

Not quite, there is no longer a free "free" sim, minimum charge is now £5 for the ukrwg0 bundle. The £5 and £15 charges are just that, charges for the sim. They are not credit or top-up for calls etc. 

Are you sure?

https://www.rwgmobile.wales/webshop/pay-monthly/free-50-mins-50-sms-plus-250mb-data/

Get 50 mins & SMS plus 250MB of data every month for free when you do an initial £5 top-up.

Lad

Thanks. If I get the ukrwg0 (FREE £5) bundle, it'll cost me £5 for the SIM then it's an allowance of 50/50/250 (voice/txt/data) *every* month? If I go over the allowance in a particular month, I'll have to buy a top up to carry on using my phone but the following month my allowance gets reset and I still have the credit from the top up I previously bought to use whenever?

flaneurs_lobster

k_man said:

flaneurs_lobster said:

Not quite, there is no longer a free "free" sim, minimum charge is now £5 for the ukrwg0 bundle. The £5 and £15 charges are just that, charges for the sim. They are not credit or top-up for calls etc. 

Are you sure?

https://www.rwgmobile.wales/webshop/pay-monthly/free-50-mins-50-sms-plus-250mb-data/

Get 50 mins & SMS plus 250MB of data every month for free when you do an initial £5 top-up.

That seems pretty definitive that I'm wrong! Does that mean that the £5 "credit" could be wound down to zero and the free allowances would continue to be renewed each month? Or would a minimum balance of £5 need to be maintained?

sarahTT

I think @flaneurs_lobster is mistaken. From the RWG website:

You are in: All categories > Pay monthly

FREE 50 mins, 50 SMS plus 250MB data

£5.00

Get 50 mins & SMS plus 250MB of data every month for free when you do an initial £5 top-up. Existing customers will have this bundle added to their account, new customers will be sent a new SIM to their delivery address.

Product description

Our FREE SIM gives you 50 mins and SMS each month plus a free data allowance of 250MB. This will renew each month until cancelled. Just do a one-off top-up of £5 to get the free allowance each month. Your £5 top-up will remain as credit on your account.

My understanding is that the £5 (or £15 for 100/100/750) give you 50/50/250 for free every month. The £5 (or £15) are a first top-up and it can and will be used as credit, for instance if you use more than your free mins/texts/MB.

I am now in my 2nd month with them and so far very happy.

EDIT: @fl@flaneurs_lobster Our posts crossed... From an email I received from the it seems that you need to top-up ONCE and then the top-up can be used to pay for additional charges (ie over and above the free stuff) but you don't need to top-up again and you don't need to keep a minimum of £5. At least that was how I understood their email when I asked that. The free bits are yours as long as you don't cancel.

Lad

My understanding is that the £5 (or £15 for 100/100/750) give you 50/50/250 for free every month. The £5 (or £15) are a first top-up and it can and will be used as credit, for instance if you use more than your free mins/texts/MB.

That's what I thought from how I'm reading it. Your initial top up of £5 or £15 will be eaten away when you go above your allowance until potentially you end up with £0. At which time you're relying on your free allowance to use your phone unless you top up.

flaneurs_lobster

That's interesting, so I could obtain a sim, pay £5 top-up then immediately spend the £5 credit on, say, a 3 minute call to Port Stanley or a premium rate text to a casino site and still get my 50/50/250 renewed each month ad Infinium?

sarahTT

@flaneurs_lobster Yep, that is my understanding. But if you want to make sure just send them an email and ask. I did that before I became a customer and found their CS fast and friendly.

And of course they could change the T&C at any time, I assume.

Lad

@sarahTT. Out of interest, did you get the FREE £5 or FREE £15? Just seems that spending the extra £10 will give you more free minutes/text/data to play with before having to top up. Of course you lose that money if you never go above your allowance.

531063

If you get a sim with the £15 "top up", only when you use up your all yr free allowance does it eat in to the £15, until
yr allowance renews, so you could have the £15 on yr account indefinitely in theory. Ive been with them for over a year and cant fault them, remember to make a call ever 90 days to keep sim active