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  • I actually asked them if direct debits from the savings account are possible and confirmed that they are.
    Subsequently (maybe a month or so back?) I manually moved all DDs to go from the savings account and everything worked fine.

    Is this no longer possible for new DDs?
  • crumpet_man
    crumpet_man Posts: 734 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 15 May 2022 at 11:43AM
    I seem to remember someone saying they were able to set up a DD drawing from their Chase *savings* account.  That's something I've not come across before, but useful if possible. 

    Has anyone else done it and had it work?
    Why would that be useful?  Surely you want it the other way round in order to meet direct debit requirements on certain current accounts?  Such as used to be possible with Post Office savings accounts.

    You can setup a DD to be paid from the Chase savings account.  I have my credit card direct debits paid this way.  It's useful in as much as the savings account can be a hub account, paying SO and DD and earning a decent rate of interest.
    .
  • soulsaver
    soulsaver Posts: 6,612 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I actually asked them if direct debits from the savings account are possible and confirmed that they are.
    Subsequently (maybe a month or so back?) I manually moved all DDs to go from the savings account and everything worked fine.

    Is this no longer possible for new DDs?
    What makes you ask, have they stopped working?
  • soulsaver said:
    I actually asked them if direct debits from the savings account are possible and confirmed that they are.
    Subsequently (maybe a month or so back?) I manually moved all DDs to go from the savings account and everything worked fine.

    Is this no longer possible for new DDs?
    What makes you ask, have they stopped working?

    4 posts back (from adindas) mentioned that "they stopped doing it" - but now that I read it again I believe it was not referring to Chase, rather to Al Rayan.
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    soulsaver said:
    I actually asked them if direct debits from the savings account are possible and confirmed that they are.
    Subsequently (maybe a month or so back?) I manually moved all DDs to go from the savings account and everything worked fine.

    Is this no longer possible for new DDs?
    What makes you ask, have they stopped working?
    I think the discussion is because somebody asked whether anyone else had done DDs and whether they worked - implying that it didn't work for one or more people. FWIW, I have not seen any reports saying that DDs from the saver account didn't work, and the two I have set up myself are working fine.
  • eskbanker
    eskbanker Posts: 37,145 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I seem to remember someone saying they were able to set up a DD drawing from their Chase *savings* account.  That's something I've not come across before, but useful if possible. 

    Has anyone else done it and had it work?
    Why would that be useful?  Surely you want it the other way round in order to meet direct debit requirements on certain current accounts?  Such as used to be possible with Post Office savings accounts.

    You can setup a DD to be paid from the Chase savings account.  I have my credit card direct debits paid this way.  It's useful in as much as the savings account can be a hub account, paying SO and DD and earning a decent rate of interest.
    Surely you've answered your own question there?  There's often discussion on here about using artificial DDs to shunt money between accounts under your own control, but (without any quantifiable stats that I'm aware of) I'd believe that the vast majority of DDs will be used to pay bills, etc, and doing so directly from an interest-bearing account is likely to be beneficial for many....
  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Yes, it just saves having to shuffle money from your savings account to your current account to meet the DD payment (s) and having to remember to do so. 
  • Rollinghome
    Rollinghome Posts: 2,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 15 May 2022 at 1:32PM
    I seem to remember someone saying they were able to set up a DD drawing from their Chase *savings* account.  That's something I've not come across before, but useful if possible. 

    Has anyone else done it and had it work?
    Why would that be useful?  Surely you want it the other way round in order to meet direct debit requirements on certain current accounts?  Such as used to be possible with Post Office savings accounts.

    You can setup a DD to be paid from the Chase savings account.  I have my credit card direct debits paid this way.  It's useful in as much as the savings account can be a hub account, paying SO and DD and earning a decent rate of interest..
    As EB has already pointed out, you seem to have fully answered your own question. 

    It's useful because, if paid from a well-funded savings a/c, there's no fear of insufficient cash in a current account when hit with an unusually large CC bill.  (Not everyone needs additional DDs, including me.)

    BTW. Before making that post, I messaged Chase to check if savings accounts could be used for DDs.  I've just had a reply saying that only a current account could be used.  While waiting, I'd already arranged a DD from the savings a/c so will see what happens.  Perhaps the long wait for a response means they weren't too sure of the answer.

    Beware that if a DD for a CC isn't paid, there's the risk of the CC provider freezing the account without notice.  As happened to Mrs R many moons ago, leaving her at a checkout with a full trolley of groceries.  Luckily, I was with her with another card.  (Her CC company had messed up their records and tried DDing the wrong account.).


  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    I seem to remember someone saying they were able to set up a DD drawing from their Chase *savings* account.  That's something I've not come across before, but useful if possible. 

    Has anyone else done it and had it work?
    Why would that be useful?  Surely you want it the other way round in order to meet direct debit requirements on certain current accounts?  Such as used to be possible with Post Office savings accounts.

    You can setup a DD to be paid from the Chase savings account.  I have my credit card direct debits paid this way.  It's useful in as much as the savings account can be a hub account, paying SO and DD and earning a decent rate of interest..
    As EB has already pointed out, you seem to have fully answered your own question. 

    It's useful because, if paid from a well-funded savings a/c, there's no fear of insufficient cash in a current account when hit with an unusually large CC bill.  (Not everyone needs additional DDs, including me.)

    BTW. Before making that post, I messaged Chase to check if savings accounts could be used for DDs.  I've just had a reply saying that only a current account could be used.  While waiting, I'd already arranged a DD from the savings a/c so will see what happens.  Perhaps the long wait for a response means they weren't too sure of the answer.

    Beware that if a DD for a CC isn't paid, there's the risk of the CC provider freezing the account without notice.  As happened to Mrs R many moons ago, leaving her at a checkout with a full trolley of groceries.  Luckily, I was with her with another card.  (Her CC company had messed up their records and tried DDing the wrong account.).


    Sounds to me a case of uninformed CS. There is absolutely nothing in the Chase T&Cs that says you can't set up DDs against the saver account. Their systems don't prevent it, either. In addition, Chase have recorded the sort code (which is the same as the sort code for the current account(s)) as DD ready.


  • SAC2334
    SAC2334 Posts: 867 Forumite
    500 Posts Third Anniversary Name Dropper
    edited 15 May 2022 at 7:05PM
    My first attempt at using my Chase debit card online to buy a pair of hiking boots has failed.. I have to enter the card number and the cvv but I can t find my card number anywhere on the app..Just name ,  account number ,and sort code show when tapping the three dots to get "card details " . They don t appear anywhere it seems..Am I missing something ? The purchase allowed me to "scan card " which eventually took a photo then rejected it and asked me to imput manually.. 
     I also can t add the card to my PayPal account which also ask for card number ..where is my 16 digit card number ?
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