Chase 1.5% Easy Access

Rheumatoid

Just opened. 5 mins. no hiccups with ID. Money instantly into savings. 

Marcus must be haemorrhaging today  

Daliah

S_uk said:

Made a payment from Natwest last night which was blocked. Called them and payment was released. 

Made another payment this morning, blocked again. Sigh. I wonder if this is someone that's going to regularly happen now. Wouldn't have minded so much if I wasn't on hold for a long time. The impression that I had from the conversation was that the fact that the account couldn't be verified when I set up the payment makes it more likely to be flagged. What I don't understand is why, once the payer has passed security and confirmed it's their own account they're paying to, the automatic flagging/blocking process still continues to apply when paying that particular payee.

Even after you have passed ID checks, they make you go through all the questions because some people have positively lied to their bank because the fraudsters who made them make the transfer have instructed them to lie to their bank. It sounds unbelievable, but this has happened, and not just once.

I do agree that the fraud detection software should "learn" which of the payees on your account are bonafide and not block them once they have been confirmed once, and I think at least some of them, e.g. at Virgin Money and Santander, seem to do just that.

Thumbs_Up

Dear savers, you are making the fraud department people work overtime with all this money sloshing about. Show some love towards them

thunderroad88

Rheumatoid said:

Just opened. 5 mins. no hiccups with ID. Money instantly into savings. 

Marcus must be haemorrhaging today  

I can’t imagine Marcus going much beyond 1% when they go….keeping a little bit with them though just in case they go nuts. Expecting YBS to move to 1.05% next week too, but can’t see anyone getting near Chase for easy access in the near future.

S_uk

Daliah said:

S_uk said:

Made a payment from Natwest last night which was blocked. Called them and payment was released. 

Made another payment this morning, blocked again. Sigh. I wonder if this is someone that's going to regularly happen now. Wouldn't have minded so much if I wasn't on hold for a long time. The impression that I had from the conversation was that the fact that the account couldn't be verified when I set up the payment makes it more likely to be flagged. What I don't understand is why, once the payer has passed security and confirmed it's their own account they're paying to, the automatic flagging/blocking process still continues to apply when paying that particular payee.

Even after you have passed ID checks, they make you go through all the questions because some people have positively lied to their bank because the fraudsters who made them make the transfer have instructed them to lie to their bank. It sounds unbelievable, but this has happened, and not just once.

I do agree that the fraud detection software should "learn" which of the payees on your account are bonafide and not block them once they have been confirmed once, and I think at least some of them, e.g. at Virgin Money and Santander, seem to do just that.

I appreciate they have to check, but my complaint wasn't that they have to block suspicious payments, it's the fact that they continue to automatically do so even after the customer has already verified it as their account and are legitimate payments. If it's been blocked once then released after confirming with the payer, I don't see why it should be blocked again.

[Deleted User]

Hi.
Do you have toswt up direct debits on the current account?

crumpet_man

Info from another forum suggests that this savings account can be used to pay standing orders (i.e. send money to your other bank accounts for the round robin monthly pay ins) and direct debits (pay your credit card) 

Could be quite useful in addition to the 1.5% interest.

Daliah

[Deleted User] said:

Hi.
Do you have toswt up direct debits on the current account?

No you don't. You do not have to use the current account at all but you can use some or all of its functions, whatever suits you.

Daliah

crumpet_man said:

Info from another forum suggests that this savings account can be used to pay standing orders (i.e. send money to your other bank accounts for the round robin monthly pay ins) and direct debits (pay your credit card) 

Could be quite useful in addition to the 1.5% interest.

I did test SOs / future payment from the savings account and they both work fine. Very useful feature if you need a hub account for Regular Savers etc.

I can't get excited myself about Chase DDs as they don't pay cashback or rewards. I pay my credit cards with Halifax Reward debit cards. Appreciate it could be very different for others.

[Deleted User]

Also sorry for another question.
Do you have to wait to get the current account before you can open the savings account.