Child & Co RBS Branch to close

Marchitiello

[Deleted User] said:

This will be an interesting test to see if cards are just automatically given out to people now. ForumUser7, please report back 

It may be not the ultimate test as even for Child &Co when the majority of applicants online were getting the branded debit card, some received the RBS version. Drummonds never issued branded cards to online applicant in the past (only in branch, and to Private, Premier and standard customers) but as I mentioned they lost the facility to order specifically the Branded card and still they are re-ordering standard cards and branded cards are delivered. 

[Deleted User]

Marchitiello said:

ndrw said:

This will be an interesting test to see if cards are just automatically given out to people now. ForumUser7, please report back 

It may be not the ultimate test as even for Child &Co when the majority of applicants online were getting the branded debit card, some received the RBS version. Drummonds never issued branded cards to online applicant in the past (only in branch, and to Private, Premier and standard customers) but as I mentioned they lost the facility to order specifically the Branded card and still they are re-ordering standard cards and branded cards are delivered. 

It will be as good a test as we can perform without insider knowledge. If ForumUser7 doesn’t fit Premier criteria and gets the Drummonds card then you’re correct that most people likely get one. 

If they don’t and they don’t, then it’s an additional data point (but not irrefutable evidence) that Premier eligibility is one of the criteria 

I’d do it myself but I need to keep my hard searches under control at the moment. 

Marchitiello

https://forums.moneysavingexpert.com/discussion/4366947/why-was-i-sent-an-rbs-debit-card-and-a-child-co-cheque-book/p1

ForumUser7

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

trient

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

How were you applying? Did you use the "special" form that was posted here a while back?

Marchitiello

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

Sorry, just to be clear, you have tried to apply without being logged into your RBS account and managed to select the branch and all but then were told that you could not do that?

you then started again (without being logged in) and could not select an account?

This would be indeed new limitation, as the process was the same for NatWest and RBS and at one point I opened 3 Select account (the standard one) with NatWest, and I opened my Drummonds on when I already had Child & Co. I do remember that then branch selection came quite late into the process though.

with regards to Personal Banker, it is not a great deal though but nice to have someone to directly contact for serious questions. 

I have Premier banking with HSBC and Barclays and do not have one individual I can contact, but the general Premier lines for both banks do answer quickly and try to go the extra bit (would not side mile) when needed. I only have a Club Lloyds account but was also assigned an individual Personal Banker at one point

Marchitiello

trient said:

How were you applying? Did you use the "special" form that was posted here a while back?

Are you talking about this (not really a special form):

EarthBoy said:

I understand that the current RBS website no longer lets you choose your branch when you apply for a current account.  However, if you use this old link instead, it will let you select your preferred branch by address or sort code:
https://www.cao.rbos.com/cao/external/rbs/launchChannelHandler.do?PF=CAC&PI=ZJ&BRD=RBS&CID=INT&CS=N&devicemode=null&subbrand=responsive_rbs_personal&CCF=Y

You need to enter sort code 15 80 00 if you want a Child & Co account.

ForumUser7

trient said:

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

How were you applying? Did you use the "special" form that was posted here a while back?

I wasn't aware of any special form, I just went to the RBS website and followed the application process. Perhaps the special form would yield a different result

ForumUser7

Marchitiello said:

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

Sorry, just to be clear, you have tried to apply without being logged into your RBS account and managed to select the branch and all but then were told that you could not do that?

you then started again (without being logged in) and could not select an account?

This would be indeed new limitation, as the process was the same for NatWest and RBS and at one point I opened 3 Select account (the standard one) with NatWest, and I opened my Drummonds on when I already had Child & Co. I do remember that then branch selection came quite late into the process though.

with regards to Personal Banker, it is not a great deal though but nice to have someone to directly contact for serious questions. 

I have Premier banking with HSBC and Barclays and do not have one individual I can contact, but the general Premier lines for both banks do answer quickly and try to go the extra bit (would not side mile) when needed. I only have a Club Lloyds account but was also assigned an individual Personal Banker at one point

No, I tried to apply without being logged in, put in my details (name, contact, address etc.) and was stopped before I even got to the sort code section! I then tried again being logged in, and it wouldn't even let me start.

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

[Deleted User]

ForumUser7 said:

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

Does this mean that you meet the Premier criteria and would expect one to be assigned? Because with Child & Co you don’t get one unless you otherwise meet the Premier criteria