Child & Co RBS Branch to close

[Deleted User]

ForumUser7 said:

Is it still possible to use the Drummond's sort code in order to open an account? If so, please may you tell me what sort code we need to put in? Thank you

I’m sure I can dig it out. In the meantime can I please ask that once you have the account open you report back if:

1) you meet the RBS Premier criteria; and
2) whether you got a Drummonds branded card?

Marchitiello

Saver101101 said:

Marchitiello said:

That is really interesting because I have been told on multiple times that you had to specifically apply for the Premier Account, even for the free Premier Select.

if I may, and only if you are willing to share, are you saying that you simply applied for a standard account, entered your income details and based on that qualifying criteria you have been given a Premier Account? 

In any case, back to the latest thread topic, I would still think that your account has fallen outside of pure branch allocation and gone to more general Digital Premier Management   

Not sure if this is relevant, but just noticed this Logo on the Email I received from Premier, which would indicate it might be the Same part / division of the Bank ?.

This may suggest that your “Premier” profile, managed centrally, has caused you to get a generic “RBS” premier card, maybe not the intended purpose of you opening the account.

if you ever pass by the branch, it may be worth asking if there is anything they can do to get you the “normal” card. For what they told me they have lost the ability to specifically select the “logo” card but even by them selecting the generic RBS card, we are getting the Drummonds’ one. Maybe in your profile it may come up as RBS premier and RBS standard card as options, and if you really want the Drummonds card, I would attempt to ask them To order a standard version replacement. 

Marchitiello

ForumUser7 said:

Saver101101 said:

I hate to throw a Spanner in the works, but in August I opened a 2nd RBS account (Already have Child & Co) and choose the Drummonds Branch, I didn't get a Drummonds Branded Card, but I did get a Beach Hut (Premier Beach Hut but still a Beach Hut).

Is it still possible to use the Drummond's sort code in order to open an account? If so, please may you tell me what sort code we need to put in? Thank you

I have not opened a new account for a long while but you never actually entered the sort code as such, you selected the branch name from a drop down list. In Any case, Drummonds new/regular sort code is 16-00-38 

[Deleted User]

This will be an interesting test to see if cards are just automatically given out to people now. ForumUser7, please report back 

Marchitiello

[Deleted User] said:

This will be an interesting test to see if cards are just automatically given out to people now. ForumUser7, please report back 

It may be not the ultimate test as even for Child &Co when the majority of applicants online were getting the branded debit card, some received the RBS version. Drummonds never issued branded cards to online applicant in the past (only in branch, and to Private, Premier and standard customers) but as I mentioned they lost the facility to order specifically the Branded card and still they are re-ordering standard cards and branded cards are delivered. 

[Deleted User]

Marchitiello said:

ndrw said:

This will be an interesting test to see if cards are just automatically given out to people now. ForumUser7, please report back 

It may be not the ultimate test as even for Child &Co when the majority of applicants online were getting the branded debit card, some received the RBS version. Drummonds never issued branded cards to online applicant in the past (only in branch, and to Private, Premier and standard customers) but as I mentioned they lost the facility to order specifically the Branded card and still they are re-ordering standard cards and branded cards are delivered. 

It will be as good a test as we can perform without insider knowledge. If ForumUser7 doesn’t fit Premier criteria and gets the Drummonds card then you’re correct that most people likely get one. 

If they don’t and they don’t, then it’s an additional data point (but not irrefutable evidence) that Premier eligibility is one of the criteria 

I’d do it myself but I need to keep my hard searches under control at the moment. 

Marchitiello

https://forums.moneysavingexpert.com/discussion/4366947/why-was-i-sent-an-rbs-debit-card-and-a-child-co-cheque-book/p1

ForumUser7

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

trient

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

How were you applying? Did you use the "special" form that was posted here a while back?

Marchitiello

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

Sorry, just to be clear, you have tried to apply without being logged into your RBS account and managed to select the branch and all but then were told that you could not do that?

you then started again (without being logged in) and could not select an account?

This would be indeed new limitation, as the process was the same for NatWest and RBS and at one point I opened 3 Select account (the standard one) with NatWest, and I opened my Drummonds on when I already had Child & Co. I do remember that then branch selection came quite late into the process though.

with regards to Personal Banker, it is not a great deal though but nice to have someone to directly contact for serious questions. 

I have Premier banking with HSBC and Barclays and do not have one individual I can contact, but the general Premier lines for both banks do answer quickly and try to go the extra bit (would not side mile) when needed. I only have a Club Lloyds account but was also assigned an individual Personal Banker at one point