Child & Co RBS Branch to close

Marchitiello

[Deleted User] said:

ForumUser7 said:

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

Does this mean that you meet the Premier criteria and would expect one to be assigned? Because with Child & Co you don’t get one unless you otherwise meet the Premier criteria

That was not the case when I opened mine, I did not qualify for RBS premier status, nevertheless I barely started using the account and I got a call from the Personal Banker from the branch, he introduced himself, gave me his details and the. We scheduled a call to discuss my banking needs.

I then visited the branch few times (it was lovely) and had few face to face chats with said person, but only have a standard Rewards account with them. 

we even got around talking about upgrades to Premier and I was told that I specifically had to apply for it and I had to present evidence of meeting the criteria, strictly 

ForumUser7

[Deleted User] said:

ForumUser7 said:

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

Does this mean that you meet the Premier criteria and would expect one to be assigned? Because with Child & Co you don’t get one unless you otherwise meet the Premier criteria

I don't meet the premier criteria, just as per Marchitiello's experience it appears this may be a way to get a personal banker assigned, without meeting the criteria for a premier account. I wouldn't expect one to be assigned, but it would be a lovely bonus if they were.

Saver101101

ForumUser7 said:

Saver101101 said:

I hate to throw a Spanner in the works, but in August I opened a 2nd RBS account (Already have Child & Co) and choose the Drummonds Branch, I didn't get a Drummonds Branded Card, but I did get a Beach Hut (Premier Beach Hut but still a Beach Hut).

Is it still possible to use the Drummond's sort code in order to open an account? If so, please may you tell me what sort code we need to put in? Thank you

16-00-38

superM

Saver101101 said:

ForumUser7 said:

Saver101101 said:

I hate to throw a Spanner in the works, but in August I opened a 2nd RBS account (Already have Child & Co) and choose the Drummonds Branch, I didn't get a Drummonds Branded Card, but I did get a Beach Hut (Premier Beach Hut but still a Beach Hut).

Is it still possible to use the Drummond's sort code in order to open an account? If so, please may you tell me what sort code we need to put in? Thank you

16-00-38

So if I apply for an account under the above sort code which card they will issue? 

[Deleted User]

superM said:

So if I apply for an account under the above sort code which card they will issue? 

That’s the big question we’re all trying to answer! 

My answer is:
if you meet Premier criteria, you’ll get a Drummonds branded one.
If you don’t, you’ll get a beach hut. 

Marchitiello thinks that you’ll get a Drummonds card in any case except if you’re not eligible for an offline card. 

If you do try, let us know how it goes. 

trient

Marchitiello said:

trient said:

How were you applying? Did you use the "special" form that was posted here a while back?

Are you talking about this (not really a special form):

Special in the sense that not the standard application process. A while ago people mentioned that the standard one would no longer give the sort code choice anymore (like Ulster still do for example) and you'd just get the closest branch assigned.

[Deleted User]

Great to see they are keeping the brand going.

For Drummonds, I applied for an account post Child closure and received the hut card. Standard RBS.

Marchitiello

A coupple of updates from me.

Somone I know, annual income in the sub £30k bracket, applied online and received the Drummonds MC debit card, but worth saying that even before the RBS branch closures in London, Drummonds would have been the closest to her in terms of arial distance.

Not sure this has been shared before, but I have just noticed (downloading a statement from online banking) that my Child & Co account, under the Branch Detail section, it now list: 

LONDON VICTORIA (B) (where it previously listed CHILD & CO. BANKERS, FLEET ST)

1 HARDMAN BOULEVARD 

MANCHESTER M3 3AQ

My son's child saving account also "held" at Child&co is still set up to receive paper statements, and the last one (edit to add: September statement) still was on Child&Co headed paper.

[Deleted User]

Interesting. Do you know when they applied, and if they were already an RBS/NatWest customer or if this was their first account?

Marchitiello

ndrw said:

Interesting. Do you know when they applied, and if they were already an RBS/NatWest customer or if this was their first account?

As far as I understood, she applied end of October, for the RBS switching bonus. She had NatWest accounts in the past but not for some years (again as we discussed switching bonus eligibility, she shared this with me).  They do have an RBS credit card.