Child & Co RBS Branch to close

Marchitiello

trient said:

How were you applying? Did you use the "special" form that was posted here a while back?

Are you talking about this (not really a special form):

EarthBoy said:

I understand that the current RBS website no longer lets you choose your branch when you apply for a current account.  However, if you use this old link instead, it will let you select your preferred branch by address or sort code:
https://www.cao.rbos.com/cao/external/rbs/launchChannelHandler.do?PF=CAC&PI=ZJ&BRD=RBS&CID=INT&CS=N&devicemode=null&subbrand=responsive_rbs_personal&CCF=Y

You need to enter sort code 15 80 00 if you want a Child & Co account.

ForumUser7

trient said:

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

How were you applying? Did you use the "special" form that was posted here a while back?

I wasn't aware of any special form, I just went to the RBS website and followed the application process. Perhaps the special form would yield a different result

ForumUser7

Marchitiello said:

ForumUser7 said:

I've tried applying but unfortunately it says I cannot apply as I already hold one of those normal RBS current accounts - this seems odd because the internet suggests you can hold more than one. I then tried applying for another kind, but it wouldn't let me input my own sort code - perhaps as I'm already a customer it knows my local branch. Sorry I can't answer those questions, it's a shame as it would be great to get the premier banking relationship manager free of charge!

Sorry, just to be clear, you have tried to apply without being logged into your RBS account and managed to select the branch and all but then were told that you could not do that?

you then started again (without being logged in) and could not select an account?

This would be indeed new limitation, as the process was the same for NatWest and RBS and at one point I opened 3 Select account (the standard one) with NatWest, and I opened my Drummonds on when I already had Child & Co. I do remember that then branch selection came quite late into the process though.

with regards to Personal Banker, it is not a great deal though but nice to have someone to directly contact for serious questions. 

I have Premier banking with HSBC and Barclays and do not have one individual I can contact, but the general Premier lines for both banks do answer quickly and try to go the extra bit (would not side mile) when needed. I only have a Club Lloyds account but was also assigned an individual Personal Banker at one point

No, I tried to apply without being logged in, put in my details (name, contact, address etc.) and was stopped before I even got to the sort code section! I then tried again being logged in, and it wouldn't even let me start.

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

[Deleted User]

ForumUser7 said:

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

Does this mean that you meet the Premier criteria and would expect one to be assigned? Because with Child & Co you don’t get one unless you otherwise meet the Premier criteria

Marchitiello

[Deleted User] said:

ForumUser7 said:

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

Does this mean that you meet the Premier criteria and would expect one to be assigned? Because with Child & Co you don’t get one unless you otherwise meet the Premier criteria

That was not the case when I opened mine, I did not qualify for RBS premier status, nevertheless I barely started using the account and I got a call from the Personal Banker from the branch, he introduced himself, gave me his details and the. We scheduled a call to discuss my banking needs.

I then visited the branch few times (it was lovely) and had few face to face chats with said person, but only have a standard Rewards account with them. 

we even got around talking about upgrades to Premier and I was told that I specifically had to apply for it and I had to present evidence of meeting the criteria, strictly 

ForumUser7

[Deleted User] said:

ForumUser7 said:

Personal Banker wise, I think a single point of contact is preferable for me because if I need something from the last conversation clearing up, it's a lot easier if I speak to the same person. There is also the benefit of the dedicated premier line as you've said

Does this mean that you meet the Premier criteria and would expect one to be assigned? Because with Child & Co you don’t get one unless you otherwise meet the Premier criteria

I don't meet the premier criteria, just as per Marchitiello's experience it appears this may be a way to get a personal banker assigned, without meeting the criteria for a premier account. I wouldn't expect one to be assigned, but it would be a lovely bonus if they were.

Saver101101

ForumUser7 said:

Saver101101 said:

I hate to throw a Spanner in the works, but in August I opened a 2nd RBS account (Already have Child & Co) and choose the Drummonds Branch, I didn't get a Drummonds Branded Card, but I did get a Beach Hut (Premier Beach Hut but still a Beach Hut).

Is it still possible to use the Drummond's sort code in order to open an account? If so, please may you tell me what sort code we need to put in? Thank you

16-00-38

superM

Saver101101 said:

ForumUser7 said:

Saver101101 said:

I hate to throw a Spanner in the works, but in August I opened a 2nd RBS account (Already have Child & Co) and choose the Drummonds Branch, I didn't get a Drummonds Branded Card, but I did get a Beach Hut (Premier Beach Hut but still a Beach Hut).

Is it still possible to use the Drummond's sort code in order to open an account? If so, please may you tell me what sort code we need to put in? Thank you

16-00-38

So if I apply for an account under the above sort code which card they will issue? 

[Deleted User]

superM said:

So if I apply for an account under the above sort code which card they will issue? 

That’s the big question we’re all trying to answer! 

My answer is:
if you meet Premier criteria, you’ll get a Drummonds branded one.
If you don’t, you’ll get a beach hut. 

Marchitiello thinks that you’ll get a Drummonds card in any case except if you’re not eligible for an offline card. 

If you do try, let us know how it goes. 

trient

Marchitiello said:

trient said:

How were you applying? Did you use the "special" form that was posted here a while back?

Are you talking about this (not really a special form):

Special in the sense that not the standard application process. A while ago people mentioned that the standard one would no longer give the sort code choice anymore (like Ulster still do for example) and you'd just get the closest branch assigned.