Child & Co RBS Branch to close

Marchitiello

Just noticed that the Child & Co logo and thus brand info have been removed from the NatWest Group’s our brands page…

https://www.natwestgroup.com/who-we-are/our-brands.html

[Deleted User]

Marchitiello said:

Just noticed that the Child & Co logo and thus brand info have been removed from the NatWest Group’s our brands page…

https://www.natwestgroup.com/who-we-are/our-brands.html

My now switched out Natwest account was being moved to their Edinburgh HQ. Seems like they're doing consolidation of their internal setup. 

Marchitiello

Deleted_User said:

Marchitiello said:

Just noticed that the Child & Co logo and thus brand info have been removed from the NatWest Group’s our brands page…

https://www.natwestgroup.com/who-we-are/our-brands.html

My now switched out Natwest account was being moved to their Edinburgh HQ. Seems like they're doing consolidation of their internal setup. 

This is different though, this one of the historic brand that they made effort until recently to keep and that even spent quite a bit of money refurbishing the historic branch in Fleet ST. The branch has now closed but they have confirmed numerous times that the brand would continue,  and are indeed still sending Cards and headed paper branded Child&Co so the removal of the brand from that webpage (where Drummonds still appear) is not line with their message ao far. 

[Deleted User]

Marchitiello said:

Deleted_User said:

Marchitiello said:

Just noticed that the Child & Co logo and thus brand info have been removed from the NatWest Group’s our brands page…

https://www.natwestgroup.com/who-we-are/our-brands.html

My now switched out Natwest account was being moved to their Edinburgh HQ. Seems like they're doing consolidation of their internal setup. 

This is different though, this one of the historic brand that they made effort until recently to keep and that even spent quite a bit of money refurbishing the historic branch in Fleet ST. The branch has now closed but they have confirmed numerous times that the brand would continue,  and are indeed still sending Cards and headed paper branded Child&Co so the removal of the brand from that webpage (where Drummonds still appear) is not line with their message ao far. 

They appear to have met that fairly vague commitment if they've retained branded cards and documentation. 

It doesn't mean that need to keep the branch, it open to new business nor actively market the brand in any way. It can be left to wither on the vine with other parts of Natwest Group picking up new business.

WillPS

Yes, it appears destined to die a long, slow death. Presumably the new debit card design at least buys that a few years before it'd be at risk of being quietly withdrawn, but who knows!

Marchitiello

Latest data point:

On my last account review I was pre-invited to apply for an upgrade to Premier Rewards and that triggered a new Debit Card being ordered, which I just received today, still on Child & Co full stationery but the newer MasterCard (ma Visa version was still with 2 years of life).

WillPS

Lots of reports of Drummonds cards being issued now, so I gave it a go myself and according to Google Pay I have indeed been issued a Drummonds branded Mastercard.

gt94sss2

WillPS said:

Lots of reports of Drummonds cards being issued now, so I gave it a go myself and according to Google Pay I have indeed been issued a Drummonds branded Mastercard.

Is that for a new card or a replacement for an existing one?

WillPS

gt94sss2 said:

WillPS said:

Lots of reports of Drummonds cards being issued now, so I gave it a go myself and according to Google Pay I have indeed been issued a Drummonds branded Mastercard.

Is that for a new card or a replacement for an existing one?

Brand new Select account for an existing RBS (Child's) customer, using the old rbos.com form.

brucefan_2

WillPS said:

gt94sss2 said:

WillPS said:

Lots of reports of Drummonds cards being issued now, so I gave it a go myself and according to Google Pay I have indeed been issued a Drummonds branded Mastercard.

Is that for a new card or a replacement for an existing one?

Brand new Select account for an existing RBS (Child's) customer, using the old rbos.com form.

Would you be able to provide a link please to that form. I can't seem to track it down.

Many thanks,
David