The Top Fixed Interest Savings Discussion Area

pw23

Quick question please regarding Oxbury bank, I have 10 days left to fund my two-year fix savings account, but I first wanted to see if anyone knew whether this means I have 10 days to make lump sum payment or can I make several as long as it's within the 10 days?

I've emailed Oxbury, but they will take a day or 2 to respond

jimexbox

pw23 said:

Quick question please regarding Oxbury bank, I have 10 days left to fund my two-year fix savings account, but I first wanted to see if anyone knew whether this means I have 10 days to make lump sum payment or can I make several as long as it's within the 10 days?

I've emailed Oxbury, but they will take a day or 2 to respond

You can make as many deposits as you like within the funding window. 

BigBlueSky

I'm trying to add more to my Oxbury but my deposit window is until tomorrow and a withdrawal I have requested might not come through until afterwards 😭

DavidAC

I also noticed there is no maturity date which is rather important. I sent £1 which took a while to show. I sent a secure message on the 16th and another the next day, neither have been replied to. I telephoned them yesterday evening and was put in a queue. Over 50 minutes later with no answer I gave up. I sent another secure message today basically saying what I have said here and that with the lack of response I do not feel confident sending a large deposit. I opened the 3 year fix before the rate dropped and with my experience of them so far I will not be funding it other than the £1 which I hope they send back. There was an option to transfer out of the fixed which I was surprised to see. I tried transferring the £1 out and it failed. Why give the option if you cannot transfer out.

pw23

Thanks, and do you know whether I need to include a reference code, as it asked for it on my HSBC app When setting up the payment, but I don't have one that I can see on the Oxbury app

BigBlueSky

pw23 said:

Thanks, and do you know whether I need to include a reference code, as it asked for it on my HSBC app When setting up the payment, but I don't have one that I can see on the Oxbury app

Not required.  If compulsory you could put your name again.

refluxer

pw23 said:

Thanks, and do you know whether I need to include a reference code, as it asked for it on my HSBC app When setting up the payment, but I don't have one that I can see on the Oxbury app

As your Oxbury account number is unique to you, the payment reference is optional. I called mine 'Oxbury 2 year bond' to make the account easy to identify in online banking, as I've been making multiple payments into it.  

happybagger

Blugosi said:

 I have messaged them about this , and to date have had no reply . 

I opened up a second account with JN when logged in, it showed immediately. I did message them as the first deposit did not show after 3 days. It took 2 days to respond, saying they had been "doing maintenance". It had been credited.

If you messaged by "secure message" it may take a couple of days to get a reply.

DavidAC

happybagger said:

Blugosi said:

 I have messaged them about this , and to date have had no reply . 

I opened up a second account with JN when logged in, it showed immediately. I did message them as the first deposit did not show after 3 days. It took 2 days to respond, saying they had been "doing maintenance". It had been credited.

If you messaged by "secure message" it may take a couple of days to get a reply.

Six days and still no reply to my secure message. 

SeriousHoax

Martin Lewis.

NS&I targets unchanged (it was predicted to rise) so don't expect it to do bumper rates #AutumnStatement (it's in the background docs)