UKPC parking ticket for being over 10 minutes, I am disabled, appeal ignored.

Stacey81

D_P_Dance said:

Have you rough this to the attention of your local paper?

No, how do I do that?

Should I wait for lady at BPA first?
Her auto reply say she away till 31st January.

D_P_Dance

No, how do I do that?

By 'phone, letter, email, or personal visit  No need to wait .

Stacey81

D_P_Dance said:

No, how do I do that?

By 'phone, letter, email, or personal visit  No need to wait .

I wrote email now to send some local me and to some in bury st Edmunds where I get ticket.

i will come back get email checked before I send.

Stacey81

Ok, I do rough draft,
can someone fix spelling for me, take out what not need be there, attack it etc, make it read good.
I have email addresses for couple local Cambridge papers and one bury st Edmunds paper

——————-

Dear Sir/Madam,

            I am emailing you because I want to share a story that effects many disabled people as well as the elderly. In regards to parking, and the fines we get, for being some what slower than the average person.

 

            Many retail parks, supermarkets, stores and businesses use private parking company’s like UKPC, Parking eye, etc to control their parking areas. However, unlike council parking areas, Private parking company’s use ANPR cameras. Which councils are not aloud to.

 

            The use of ANPC cameras by private parking company’s means they can not determine who needs extra time due to protected characteristics of the equality act 2010 relating to disability. Which in turn, means that disabled people are being ‘charged’ for overstaying for no fault of their own, other than reasons relating to their disability. 

 

            Every other company/ businesses in this country must and has to make reasonable adjustments for disabled people. This should also apply to Private parking company’s. However, they seam to believe they are above the law and above everyone. 

 

I have again, recently been sent a ‘invoice charge’ for overstaying in a retail car park by 10 minutes. Whilst shopping at ‘The Range’ and ‘B&M’ in Bury st. Edmunds on 6thDecember. Because it takes time for me to do my shopping, unclamp and clamp my wheelchair in and generally just be as independent as possible. I have tried to appeal the ticket and my appeal has been rejected.

 

You can learn more about this ticket here

https://forums.moneysavingexpert.com/discussion/6330103/ukpc-parking-ticket-for-being-over-10-minutes-i-am-disabled-appeal-ignored/p1

 

            The private parking firms rely on disabled people and the elderly not knowing what to do, and being scared of their letters and threats. They ignore appeals, ignoring the information being given to them and evidence sent to them that the person was shopping and was/is disabled and requires reasonable adjustments.

 

            If it was not for the kind people at MoneySavingExpert online, I would have fallen for these scare tactics many times. However, I fear that many disabled and elderly do fall for these scare tactics and do not know where to turn for help, many also do not have the strength to fight the private parking company’s, I know I struggle to. They make something that could be so simple, very long and complicated. There is absolutely no need to put disabled people through what they are doing. It’s appalling, and they need to be held accountable for their actions. No other company/ businesses would be aloud to treat disabled people in this manner so why can private parking company’s?

 

This thread here shows how scared I was from my first parking ticket, how they had me believing people would be coming to my door demanding money, because I over stayed, trying to pay their meter as the pay by phone was not working.

https://forums.moneysavingexpert.com/discussion/5478273/parking-ticket-fistral-beach-no-time-given-to-apeal-or-pay/p1

 

            The new parking code that is looking to be introduced, must and needs to include regulations that private parking firms, must follow when dealing with disabled people in particular blue badge holders, just the same as the council are held accountable and all businesses. At current, there is nothing.

 

            This is not the first time I have received a parking ticket for reasons relating to my disability, and I am sure it will not be the last. But it is time something is done to stop private parking company’s bullying the disabled and the elderly. 

 

The retail stores are also to blame, they need to take responsibility for who they employ to look after their car parks. They are scaring of disabled and elderly costumers, not welcoming them, by using bullying private parking firms who will not make allowances for disability related needs.

 

I do not believe it is fair or acceptable To issue a ticket to a disabled person who was 10 minutes over the 3 hours parking, because they where there shopping and it took them longer than the 3 hours to shop, and be loaded and re clamped into their adapted vehicle.

 

This Video shows how long and complicated clamping my wheelchair into the van is.

https://youtu.be/5WygWoWHrC8

 

            Please help me spread this information out, disabled people need to know that this treatment they are receiving from private parking firms is wrong. They need to know there are people who can and will help them. Retailers and businesses need to take responsibility for the parking company’s they employ, and think about the customers they are losing because these private bully’s are scaring them off. The government needs to make sure the new code of conduct protects disabled people, especially blue badge holders. And the private parking forms, must be held responsible for their actions, no other businesses is aloud to discriminate against disabled people, so why should they be getting away with it.

 

Thank you for your time.

 

Kind regards

Stacey

—————-

Thank you all for helping me. 

I think I maybe repeat myself bit, so attack letter so it read good please.

Coupon-mad

Reads well to me but see edits below by @Le_Kirk

You could add a link to this 2010 article, that shows that what you are saying is true and has been known for over a decade, before the DDA was replaced by the Equality Act...yet nothing has been done by parking firms:

http://news.bbc.co.uk/1/hi/uk/8488737.stm

Old but useful as it shows the issue, for journalists to understand.

Le_Kirk

Stacey81 said:

Dear Sir/Madam,

            I am emailing you because I want to share a story that effects many disabled people as well as the elderly. In regards to parking, and the fines Parking Charge Notices (PCNs) we get for being some what slower than the average person.

            Many retail parks, supermarkets, stores and businesses use private parking company’s companies like UKPC, Parking eye, etc to control their parking areas. However, unlike council parking areas, Private parking company’s companies use ANPR cameras,  which councils are not aloud allowed to do.

            The use of ANPC ANPR cameras by private parking company’s companies means they can not determine who needs extra time due to protected characteristics of the equality act 2010 relating to disability, which in turn, means that disabled people are being ‘charged’ for overstaying for through no fault of their own, other than reasons relating to their disability. 

            Every other company/businesses in this country must and has to make reasonable adjustments for disabled people. This should also apply to Private parking company’s companies. However, they seam seem to believe they are above the law and above everyone. 

I have again, recently been sent a ‘invoice charge’ speculative invoice or PCN for overstaying in a retail car park by 10 minutes, whilst shopping at ‘The Range’ and ‘B&M’ in Bury St. Edmunds on 6thDecember. Because it takes time for me to do my shopping, unclamp and clamp my wheelchair in and generally just be as independent as possible it can take longer than an able-bodied person. I have tried to appeal the ticket and my appeal has been rejected.

You can learn more about this ticket here

https://forums.moneysavingexpert.com/discussion/6330103/ukpc-parking-ticket-for-being-over-10-minutes-i-am-disabled-appeal-ignored/p1

            The private parking firms rely on disabled people and the elderly not knowing what to do, and being scared of their letters and threats. They ignore appeals, ignoring the information being given to them and evidence sent to them that the person was shopping and was/is disabled and requires reasonable adjustments.

            If it was not for the kind people at MoneySavingExpert online, I would have fallen for these scare tactics many times. However, I fear that many disabled and elderly do fall for these scare tactics and do not know where to turn for help, many also do not have the strength to fight the private parking company’s, I know I struggle to. They make something that could be so simple, very long and complicated. There is absolutely no need to put disabled people through what they are doing. It’s appalling, and they need to be held accountable for their actions. No other company/ businesses would be aloud allowed to treat disabled people in this manner so why can private parking companies company’s?

This thread here shows how scared I was from my first parking ticket, how they had me believing people would be coming to my door demanding money, because I over stayed, trying to pay their meter as the pay by phone was not working.

https://forums.moneysavingexpert.com/discussion/5478273/parking-ticket-fistral-beach-no-time-given-to-apeal-or-pay/p1

            The new parking code that is looking to be introduced, must and needs to include regulations that private parking firms, must follow when dealing with disabled people in particular blue badge holders, just the same as the council are held accountable and all businesses. At current, there is nothing.

            This is not the first time I have received a parking ticket for reasons relating to my disability, and I am sure it will not be the last. But it is time something is was done to stop private parking companies company’s bullying the disabled and the elderly. 

The retail stores are also to blame, they need to take responsibility for who they employ to look after their car parks. They are scaring of off disabled and elderly customers costumers not welcoming them, by using bullying private parking firms who will not make allowances for disability related needs.

I do not believe it is fair or acceptable To issue a ticket to a disabled person who was 10 minutes over the 3 hours parking, because they where there shopping and it took them longer than the 3 hours to shop, and be loaded and re clamped into their adapted vehicle.

This Video shows how long and complicated clamping my wheelchair into the van is.

https://youtu.be/5WygWoWHrC8

            Please help me spread this information out, disabled people need to know that this treatment they are receiving from private parking firms is wrong. They need to know there are people who can and will help them. Retailers and businesses need to take responsibility for the parking company’s they employ, and think about the customers they are losing because these private bully’s are scaring them off. The government needs to make sure the new code of conduct protects disabled people, especially blue badge holders. And the private parking firms forms, must be held accountable  responsible for their actions, no other businesses is aloud are allowed to discriminate against disabled people, so why should they be getting away with it.

 

Thank you for your time.

 yours faithfully

Kind regards

Stacey

Suggestions above

Stacey81

Le_Kirk said:

Suggestions above

Thank you 🙏 

Stacey81

Coupon-mad said:

Reads well to me but see edits below by @Le_Kirk

You could add a link to this 2010 article, that shows that what you are saying is true and has been known for over a decade, before the DDA was replaced by the Equality Act...yet nothing has been done by parking firms:

http://news.bbc.co.uk/1/hi/uk/8488737.stm

Old but useful as it shows the issue, for journalists to understand.

Oooooooo
i like 👍 
thank you 

victor2

The changes by Le_Kirk look good, but I would consider making it much shorter.

Make the opening sentence mention elderly people before disabled, as it refers to a wider group first. For example:

"I would like to highlight an issue that affects many elderly and disabled people in regard to parking, and the Parking Charge Notices (PCNs) we get for being some what slower than the average person."

I would remove the links to the threads on here, along with their preceding sentences and just put a grateful mention of how helpful people on Money Saving Expert have been. The youtube link could be removed as well, along with the whole of the last paragraph. Perhaps just replace it with a single closing statement along the lines of "How can private parking companies be allowed to get away with this?"

People generally reading it are most likely to lose interest before reaching the end. If the recipient of the letter/email wants more detail, they will get in touch with you.

Apologies, but you did say "attack" it!

I do wish you luck sorting this particular ticket out. You've got some great support on here, as you have already highlighted.

Umkomaas

In Stacey's case the YouTube video is particularly revealing and apposite. In the grand scheme of things on the disabled person front, Stacey has a greater difficulty than most in doing what even many disabled people would find relatively easy and straightforward in their daily life.