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Eon Next Reviews: Give your feedback

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  • rp1974
    rp1974 Posts: 760 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I'm expecting to leave Eon Next in a few days.  Will I still be able to view my previous bills after I've left?

    This is most important since they reversed a great many payments and charges last month, then posted them back on my account.  I'm about £40 down after they did this. This process would have involved the last 20 bills, but they suppressed the amended bills and can't or won't offer any explanation.
    Is there something preventing you from downloading them?,could be the best plan wether you stay or leave.
  • binao
    binao Posts: 666 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    I'm expecting to leave Eon Next in a few days.  Will I still be able to view my previous bills after I've left?

    This is most important since they reversed a great many payments and charges last month, then posted them back on my account.  I'm about £40 down after they did this. This process would have involved the last 20 bills, but they suppressed the amended bills and can't or won't offer any explanation.
    @chuckie851 you have posted on a June 2022 thread.

    You will get more replys if you start your own thread.

    Good luck
  • born_again
    born_again Posts: 20,491 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Well lets put it like this. I left Eon Next 2 Aug. I can still login to my account & see ALL bills from my time with them. But they also email you them, so unless you delete them, odds on you still have them in your email account.

    Just checked OVO who I left on 7th June 2021 & all my bills are still there.
    Life in the slow lane
  • Thanks for  your help.  I've downloaded the last 24 bills and they produced amended bills back to January 2022 when I asked again.  I'd never needed to contact them before, but found some of their customer service people extremely poor,
  • AGBB8S
    AGBB8S Posts: 15 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    no gas tariff quoted by MSE so cannot make a comparison. POOR
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