Octopus Energy takes on Avro customers

xlnc99

johnbhoy70 said:

Maybe ask yourself the question why many of us on a money saving forum who have heard of Neon plenty times in here have not moved to them??

That is the only stumbling block But their reviews seem ok 4 star out of 1500 on trust pilot

LippyDoodle

xlnc99 said:

johnbhoy70 said:

Maybe ask yourself the question why many of us on a money saving forum who have heard of Neon plenty times in here have not moved to them??

That is the only stumbling block But their reviews seem ok 4 star out of 1500 on trust pilot

@xinc99 You need to take a step back and listen to what people are trying to tell you. You don't seem to have a full understanding of the whole situation. If people on here are not able to help you understand maybe you need to try to find information on google etc. No one wants to pay more then they need to but regardless we are all going to pay a lot more then what we have been paying. There is no escaping that. 

Ultrasonic

xlnc99 said:

Ultrasonic said:

xlnc99 said:

Ultrasonic said:

xlnc99 said:

Ultrasonic said:

xlnc99 said:

Ultrasonic said:

xlnc99 said:

oliverbrown said:

xlnc99 said:

Excuse me for trying to help people save money and warn them about how expensive OCT is. I mean, just doing quotes show at least a dozen cheaper tarrifs then OCT. 

Fixed or variable? Show me a variable tariff that's cheaper than Octopus and you may have a point.

Why would u go for variable at this moment in time? Prices are going on way and that is up! Variable is a no go for anyone so before you know your bill will sky rocket

The reason to go for variable right now is they are significantly cheaper, due to the cap preventing an appropriate price being charged. The fixed tariffs available for new customers will cost substantially more for the approaching winter.

Yes they are cheaper now but you can guarantee they will sky rocket in the next month or two. The cap means nothing - all that means is to stop ridiculous prices, like the very extreme. But that does not stop variable prices shooting up and it will no doubt be more then the fixed prices come or two months time. By then the fixed prices will also increase for new customers

No. When a price is essentially already at the cap it DOES prevent the price shooting up, until the cap itself is increased.

Yes but the CAP is probably so high and expensive that it wont reach there. 

No. It's where we're at NOW, bar the generosity of Octopus to offer slightly less than this fir the Avro customers being discussed.

Genorisity? You are kidding right? No-one knows what they offering as of yet. They say it wont be as high as their own tarrifs well thats because they fully well know no-one is going to stick with them if it was! Even no - with the decrease and discount for ex avro customers it will still be very high

No. As many have explained we know exactly what the offer is.

Please share - (dont be generic and say less then what they are offering their customers)

I actually edited my post above to remove the word 'exactly' but being less that the price cap is the key part. 

egyptiancotton

I am tempted to switch to separate suppliers (Neon Reef and Daligas) but after experiencing horrendous and then non-existent customer service with Avro, I'll be glad to be in Octopus' loving tentacles. I'll stick with Octopus and see how things go.

Edit: Don't forget to order your free cuddly octopus toy! https://octopus.energy/blog/octopus-toys/

[Deleted User]

xlnc99 said:

[Deleted User] said:

xlnc99 said:

Ultrasonic said:

xlnc99 said:

oliverbrown said:

xlnc99 said:

Excuse me for trying to help people save money and warn them about how expensive OCT is. I mean, just doing quotes show at least a dozen cheaper tarrifs then OCT. 

Fixed or variable? Show me a variable tariff that's cheaper than Octopus and you may have a point.

Why would u go for variable at this moment in time? Prices are going on way and that is up! Variable is a no go for anyone so before you know your bill will sky rocket

The reason to go for variable right now is they are significantly cheaper, due to the cap preventing an appropriate price being charged. The fixed tariffs available for new customers will cost substantially more for the approaching winter.

Yes they are cheaper now but you can guarantee they will sky rocket in the next month or two. The cap means nothing - all that means is to stop ridiculous prices, like the very extreme. But that does not stop variable prices shooting up and it will no doubt be more then the fixed prices come or two months time. By then the fixed prices will also increase for new customers

If you believe that a £10 a year increase in costs is ‘skyrocketing’ then yes Octopus could give 30 days notice of that amount of increase. At the point, the tariff would equal the Cap which is ‘fixed’ until April 2022 UNLESS Ofgem decides to change the Cap to make it more representative of wholesale prices. No one is making consumers stay with Octopus. They are free to switch suppliers once Octopus has taken over the supply from Avro. 

Its not the £10 increase that is the problem but rather the current prices. Whats a £10 increase from their already high prices - nothing. Its marketing strategy to make you belive. For example a low price company can have a £200 increase and still be cheaper then a company that is very expensive has a £100 decrease the following year

Your looking at the wrong things - you just need to look at the tarrifs nothing else

Please don't patronise. We all do things in our own way and make our own decisions - right or wrong.

I happen to be an Octopus customer and have been for nearly 4 years. If I switched to Octopus' Flexible Capped Tariff now, Octopus would charge me 3.82p/kWh and 23.85p/day for gas. The cheapest Octopus Fixed tariff available to me today for gas has a unit price of 6.02p/kWh and a standing charge of 26.1p/day. The Fixed tariffs now reflect much higher wholesale gas costs whereas the Capped tariff does not.

Unless Ofgem changes the Cap level, then Octopus could only charge me the Flexible Capped Tariff prices until the 31st March 2022. Octopus is not insisting - it can't - that Avro customers move on to one of their most expensive fixed tariffs. This is not a 'bait and switch' offer.

I am not suggesting that ex Avro customers should not look at other suppliers and their fixed tariffs but look how choosing one of the cheapest tariffs on the market has worked out for 580,000 Avro customers. Ofgem is selecting SoLRs that are unlikely to fail whereas the same cannot be said for many other suppliers.

GingerTim

If Neon Reef is still around come Christmas I'll eat my shoes.

egyptiancotton

GingerTim said:

If Neon Reef is still around come Christmas I'll eat my shoes.

Haha. You're on!

mellyflewus

... avro displays the wrong number in the previous reading field on the 'submit new reading' page;

the number is not one that I gave them ....

actually i've just checked the supplier from whom i switched to avro and they did the same thing with my final reading.

please could somebody tell me if it is usual practice for suppliers to increase the final reading so that they eseentially get to keep more money or if something else is at play?

GingerTim

lloydyyy said:

GingerTim said:

If Neon Reef is still around come Christmas I'll eat my shoes.

Haha. You're on!

Ordering some extra salt and pepper, just in case.

LippyDoodle

GingerTim said:

If Neon Reef is still around come Christmas I'll eat my shoes.

Don't you mean your hat?