Santander £130 switch offer

trickydicky14

Just used the switch number opt 1 to move a Virgin account into my 123 Light.
Fast process, ten mins sorted.

bristolleedsfan

When I phoned to initiaite switch to existing account, agent mentioned a few T+C,  requirement to pay in xxx amount and DD requirement, did not mention about if previously had received switching offer would not qualify

Following day 1530 hrs T+C was emailed, my belief was by that time was too late to completely stop the switch, was wondering if I should start ball rolling with a complaint that I would not have initiated switch if agent had mentioned the most key term that does apply to me as existing account holder or wait maybe 60 days + and see if £130 gets paid out, like other switch offers have with similar condition, if I know for sure that I will not get £130 would switch Santander account to RBS.

£130 cashback switcher offer terms

Thank you for requesting to switch your current account to Santander.

As mentioned during your phone call, you could be eligible for £130 cashback for switching your account. We’ve attached the full terms and conditions for the switcher offer so that you have them to hand.

JuliusCaesar

Opened my account over a week ago, switch has now completed, and Direct Debits are in place.

I transferred £1000 into my account when I opened it. The terms and conditions state that I need to have "funded your Qualifying Account with at least £1,000", which I have done. The question is - what exactly is meant by "funded"? Can I withdraw the £1000 now that the account has been funded, or do I need to leave the money in the account until I get the bonus?

Anyone here queried this with Santander?

soulsaver

JuliusCaesar said:

Opened my account over a week ago, switch has now completed, and Direct Debits are in place.

I transferred £1000 into my account when I opened it. The terms and conditions state that I need to have "funded your Qualifying Account with at least £1,000", which I have done. The question is - what exactly is meant by "funded"? Can I withdraw the £1000 now that the account has been funded, or do I need to leave the money in the account until I get the bonus?

Anyone here queried this with Santander?

Probably not, we know what funded means. Do the terms say it needs to stay?

Usa2019

What information do I need during switching via telephone ?

The_Green_Hornet

GTR_King said:

I have received my One time Password 

Debit Card/Pin 
One time Security Number to come.

Don't think banks meant to send all the stuff at once for security 

How long did it take for all that stuff to arrive?

I opened the account on Tuesday so it took 6 calendar days.

Nick_C

Usa2019 said:

What information do I need during switching via telephone ?

Sort Code and Account Number of the account you are switching from.

If you have a debit card on the account you are switching from, then also the debit card number and expiry date.

Yorkshire_Pud

JuliusCaesar said:

Opened my account over a week ago, switch has now completed, and Direct Debits are in place.

I transferred £1000 into my account when I opened it. The terms and conditions state that I need to have "funded your Qualifying Account with at least £1,000", which I have done. The question is - what exactly is meant by "funded"? Can I withdraw the £1000 now that the account has been funded, or do I need to leave the money in the account until I get the bonus?

Anyone here queried this with Santander?

No need to query with Santander. Whose money is it? Yours. Spend it as you like it’s a current account not a savings account so they could never stipulate the money stays in the account just that it shows as being credited, then as I did move the money back out. Left about £50 in to use account to show goodwill!

castle96

£1000 from my 123 a/c would be OK - yes?

PRAISETHESUN

castle96 said:

£1000 from my 123 a/c would be OK - yes?

There's nothing in the terms to say where the money has to come from, so I don't see why another Santander account can't be the funding source.