Chase UK discussion

LondonSouth556

Nothing for me.

masonic

I didn't get the above, but I did get an email notifying me that I had a statement yesterday. They have probably triggered some sort of rate limit resulting in some email servers bouncing some of their messages. More teething troubles / growing pains!

emmajones1976

You can always Live Chat them through the app.

Daliah

masonic said:

They have probably triggered some sort of rate limit resulting in some email servers bouncing some of their messages. More teething troubles / growing pains!

That's a good guess at an explanation. Although I am on gmail.com, which should be able to deal with larger volumes (judging by the amount of carp that automatically lands in my spam folder)?

emmajones1976 said:

You can always Live Chat them through the app.

I know. But they won't be able to tell me whether other customers got the same text. 

masonic

Daliah said:

masonic said:

They have probably triggered some sort of rate limit resulting in some email servers bouncing some of their messages. More teething troubles / growing pains!

That's a good guess at an explanation. Although I am on gmail.com, which should be able to deal with larger volumes (judging by the amount of carp that automatically lands in my spam folder)?

Not entirely a guess. Some of those early stage P2P companies I got involved with encountered this issue with certain email providers. One even recommended customers switch their registered email address temporarily during a problem period so that they could continue receiving timely notifications! A lot of spam does get refused before the sender even gets to transmit the message body. What gets through is just the tip of the iceberg, and it's not unusual for gmail users to be targeted by spam originating from within gmail. This is one of the reasons why small companies tend to make use of services like mailchimp, and why blanket notifications to all customers are often spread over quite a long time period (thinking of the lucky people whose energy supplier goes bust).

emmajones1976

Daliah said:

masonic said:

They have probably triggered some sort of rate limit resulting in some email servers bouncing some of their messages. More teething troubles / growing pains!

That's a good guess at an explanation. Although I am on gmail.com, which should be able to deal with larger volumes (judging by the amount of carp that automatically lands in my spam folder)?

emmajones1976 said:

You can always Live Chat them through the app.

I know. But they won't be able to tell me whether other customers got the same text. 

I had an email linking me back to the app.

Marchitiello

Received the email notification yesterday about the statement, with no issue here 

andyhicks88

Does anyone know if the 1% cashback works in conjunction with mastercard priceless cashback offers?

Thrugelmir

anotheruser said:

Thrugelmir said:

Deleted_User said:

I feel a bit deflated about this Chase bank offering. Given the money they have I can't see where it has gone advertising or feature wise. It has been a few months now and it's still a lacking account. When are they going to pull their finger out? ie direct debits, overdraft, credit cards.

Scaling up takes considerable time.

Does it?
Or is that just what you think or assume?
Because unless you have facts to back up the words...  I guess you're not really in a position to make such a statement.

I'd have said it's commonsense.  Even if you take a pragmatic view with no knowledge of business at all. 

orange-juice

Hi, does opening up one of these accounts leave a mark on your credit file? I noticed they don't offer an overdraft so my hunch is no, but i would rather be safe as I'm thinking if getting a mortgage sometime next year.