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Chase UK discussion

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  • RebekahR
    RebekahR Posts: 5,987 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Any cashback with these dudes before I sign up?
  • RebekahR
    RebekahR Posts: 5,987 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    All signed up and my gosh how quick and easy it was! Lovely! Waiting on bank cards now ...
  • RebekahR said:
    All signed up and my gosh how quick and easy it was! Lovely! Waiting on bank cards now ...
    Why ?.
    Been with Chase for almost a year now, card is still in its white card wallet.
    Never used or left the house.
    Card was added to Google wallet when account was set up.
    That was the last time I saw the card.

  • Marchitiello
    Marchitiello Posts: 1,303 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 10 February 2023 at 1:44AM
    SarahLu said:
    SarahLu said:
    SarahLu said:
    I am considering opening an account with chase. I see that they don't allow international payments. Currently, the company I work for pay me in USD via Payoneer and I then manually transfer it into my bank account. I'm assuming this would not be possible with chase? Payoneer do use the Global Payment Service, so perhaps if I moved/converted my balance from USD to GBP on Payoneer and then transferred it to Chase it might work, but I don't know if it would cost me any more (or less?) to do it that way. Does anyone have any experience with this or know if Chase would except a transfer from Payoneer? I've tried asking Chase but all they keep doing is replying with a link to their FAQ document.
    All I can say is that they officially do not issue you with an IBAN and in theory you cannot receive international payments but I have extrapolated my IBAN (mentioned earlier in this thread)  and sent myself money from a EU based account I have. 

    Having said that if you get paid in USD, you may be better off with one of the two routes we have mentioned in another thread recently:

    Fineco UK multi currency account

    HSBC (you needs to have a GBP account and open both a Currency Account and Global Money Account. You will use the Currency Account to receive USD, then internal Transfer to Global Money  USD pot, and within Global Money convert at very good rates) 
    Thank you for your reply. I am currently with HSBC. When I make the transfer into them from Payoneer, it is converted to GBP first. I believe all I needed to set my account up on Payoneer was the sort code and account number, I don't think I needed an IBAN, but its a while since I set it up. If it were only a sort code and account number needed do you think it would work with Chase?
    I am not familiar at all about Payoneer, but you would need to open a separate Currency Account within HSBC in USD. You would use this only to receive USD (if payoneer allowed to set up a payee with an IBAN or even if your employer could pay you directly there. However as the HSBC Currency Account has terrible exchange rates/fee, you then also need an HSBC Global Money account. You can then transfer your USD from the currency account into the Global Money USD wallet and from there you convert it in GBP. You do not want for either Payoneer or HSBC currency to handle the conversion. Chase would also convert into GBP at whatever rate they want as they currently do not have a currency account nor a USD specific account. What chase is good at is allowing the current account holder to use their Chase Debit Card in Foreign Currency at MasterCard currency exchange rate without additional fees.
    As I said, I'm already with HSBC. I don't have any separate global account, I just transfer the money into my usual current account. I believe the conversion is done on Payoneers end and transferred to my HSBC account in GBP. I am looking to leave this account and move to Chase but until I know if it’s possible I don't really want to open the account. When they say international payments are not accepted is that relating purely to the currency, because if so maybe it would be ok if the conversion is done first on Payoneers end.
    The only info I can get on Payoneer is that it is a Multicurrency account designed to operate a global e-commerce and get paid in the buyer currency, no info on private individual, so not sure what is happening or what is the set up in your case, I though you said to have opened such an account to be paid by your employer in USD.

    Few things from me, and I will list them in a bullet point form as you seem to get hung up to the wrong concept I am trying to make:

    - most people on here would have multiple accounts, so opening a free Chase account should be independent from what you want to do with it, as it has its own benefit anyway without needing to be your only account.

    - how do you make the transfer from Payoneers? (Assuming it is your own account and not your employer account). Do you send USD to your HSBC or you can select the GBP amount and clearly send that from Payoneers end? If you can just select the USD amount in Payoneers, then the currency exchange would be done by the receiving bank. If instead you can select the amount to send in GBP from Payoneers, then they would handle the conversions. You can further check from the HSBC statement side  on the specific pay in transaction, it should have further notes about currency received and fees applied if the amount originally received was not GBP.

    - whichever of the two scenarios above you are actually in, as both Payoneers and HSBC standard GBP account will apply fees, it will be a more costly set up than if you follow my (and others in different threads) suggestions to open an HSBC Currency Account (https://www.hsbc.co.uk/international/currency-account/) and also an HSBC Global Money Account (https://www.hsbc.co.uk/international/travel-money-card/) . NB, you would need both, the first link attempt to promote the Global Money account as an alternative but you need to progress with the Foreign Currency Account and separately also apply for the Global Money Account.
    you need to be an HSBC UK customer in the first place to apply to those additional accounts, so by being one already you are well set up. 

    -once again, Chase is just a GBP account, the “foreign currency” positive functionality is exclusively linked to the Debit card usage not the account itself. So paying in a foreign currency will also incur in fees that would be mostly avoided if you followed the HSBC route . You keep asking if Chase will “accept” a payment from Payoneers. If Payoneer can handle sort code and  account number (UK format) then it is definitive that they can accept it. If however Payoneer can only use IBAN, Chase officially do not support it /share your account IBAN number but (my experience) I have extrapolated by IBAN and made a payment to myself (SEPA/Using the IBAN i derived) from one of my EU based account, but I sent the GBP amount at origin, so have not tested the Chase conversion handling, rate and fees.

    - as a further alternative, Fineco UK Multi-currency account is also an alternative.
  • RebekahR
    RebekahR Posts: 5,987 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    RebekahR said:
    All signed up and my gosh how quick and easy it was! Lovely! Waiting on bank cards now ...
    Why ?.
    Been with Chase for almost a year now, card is still in its white card wallet.
    Never used or left the house.
    Card was added to Google wallet when account was set up.
    That was the last time I saw the card.


    Erm because I want to use it in shops to spend?! ...
  • RG2015
    RG2015 Posts: 6,045 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 10 February 2023 at 12:30PM
    RebekahR said:
    RebekahR said:
    All signed up and my gosh how quick and easy it was! Lovely! Waiting on bank cards now ...
    Why ?.
    Been with Chase for almost a year now, card is still in its white card wallet.
    Never used or left the house.
    Card was added to Google wallet when account was set up.
    That was the last time I saw the card.


    Erm because I want to use it in shops to spend?! ...
    I guess @Bigwheels1111 was suggesting that the card could be used through Google Pay before it was physically received.

    I have added my Chase card to Google Pay but that was after I received it.

    I wouldn't have thought you could add it directly from the Chase app to the Google Pay app, but I may be wrong.

    PS: I have just realised that there are no card details on the card. Therefore it can only be added to Google Pay using the card details from the Chase app.

    Hence I guess @Bigwheels1111 was saying in a sideways fashion that you did not have to wait before using the "card"


  • masonic
    masonic Posts: 27,158 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    RG2015 said:
    RebekahR said:
    RebekahR said:
    All signed up and my gosh how quick and easy it was! Lovely! Waiting on bank cards now ...
    Why ?.
    Been with Chase for almost a year now, card is still in its white card wallet.
    Never used or left the house.
    Card was added to Google wallet when account was set up.
    That was the last time I saw the card.


    Erm because I want to use it in shops to spend?! ...
    I guess @Bigwheels1111 was suggesting that the card could be used through Google Pay before it was physically received.

    I have added my Chase card to Google Pay but that was after I received it.

    I wouldn't have thought you could add it directly from the Chase app to the Google Pay app, but I may be wrong.
    The physical card is numberless, so it couldn't be used to add to Google Wallet, which requires an image of the card details or for them to be manually entered. The only details provided to the customer are those of the virtual debit card in the app (which are different than the physical card). Those are the details I used. If the card details in Google Wallet match those in the Chase app, then the physical card wasn't used.
  • masonic said:
    RG2015 said:
    RebekahR said:
    RebekahR said:
    All signed up and my gosh how quick and easy it was! Lovely! Waiting on bank cards now ...
    Why ?.
    Been with Chase for almost a year now, card is still in its white card wallet.
    Never used or left the house.
    Card was added to Google wallet when account was set up.
    That was the last time I saw the card.


    Erm because I want to use it in shops to spend?! ...
    I guess @Bigwheels1111 was suggesting that the card could be used through Google Pay before it was physically received.

    I have added my Chase card to Google Pay but that was after I received it.

    I wouldn't have thought you could add it directly from the Chase app to the Google Pay app, but I may be wrong.
    The physical card is numberless, so it couldn't be used to add to Google Wallet, which requires an image of the card details or for them to be manually entered. The only details provided to the customer are those of the virtual debit card in the app (which are different than the physical card). Those are the details I used. If the card details in Google Wallet match those in the Chase app, then the physical card wasn't used.

    As above was added by Chase as i set up the account
  • trient
    trient Posts: 183 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    masonic said:
    The physical card is numberless, so it couldn't be used to add to Google Wallet, which requires an image of the card details or for them to be manually entered. The only details provided to the customer are those of the virtual debit card in the app (which are different than the physical card).
    With the pedantic caveat that you can actually get the numberless card details by using it on the TfL (the details will be available on the transaction for a few days).
  • masonic
    masonic Posts: 27,158 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    trient said:
    masonic said:
    The physical card is numberless, so it couldn't be used to add to Google Wallet, which requires an image of the card details or for them to be manually entered. The only details provided to the customer are those of the virtual debit card in the app (which are different than the physical card).
    With the pedantic caveat that you can actually get the numberless card details by using it on the TfL (the details will be available on the transaction for a few days).
    Yes, also using a NFC scanner app on your phone. But you can't get the CVC from either method, which is normally required to add a card to a digital wallet.
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