Lebara switching Sim only plan - Deals only available to new customers

easysaver

https://forums.moneysavingexpert.com/discussion/comment/81861636#Comment_81861636

I thought I'd try using a discount code as per above even if for only the first month discount but, alas I couldn't find any that were accepted when trying to sign up to the 10GB Uswitch Exclusive Monthly Plan and applied to an existing number.

Has anyone had success in the past couple of weeks?

IsEveryoneUsingMyName

https://forums.moneysavingexpert.com/discussion/comment/81800699#Comment_81800699

I tried this and its set me up a new number, I guess I have to do a PORT / PUK transfer??

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82028390#Comment_82028390

You can't transfer a Lebara number to another Lebara SIM.

Need to use PAC to another carrier's SIM then PAC to the new Lebara SIM.

Spread this out over a week, trying to do the transfers same-day can break the system.

IsEveryoneUsingMyName

OK - so I am not following how the process works…to get the MSE bagged deal again..

Do I need to

1. Set up an NON lebara packages
2. transfer my current lebara to the new NON lebara number
3. a week later transfer the Non lebara back to the new lebara number?
4. cancel the original Lebara & the non lebara?

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82028571#Comment_82028571

This works, although step 4 is not needed since using a PAC to transfer a number will always cancel the old service.

IsEveryoneUsingMyName

Thanks… Any other suggestions how I can basically extend the low intro periods.

akh43

I have a Lebara deal from last November with 7 months @ £1.20 which ends on 22 June. Do I need to actually cancel or can I just remove my payment method so they can no longer take money and then leave the sim until I decide to port elsewhere so I can take up a new deal in the future? Just took advantage of the Sky £1 12 month contract and looking to port the number there at some point. This is a second sim in my phone, main sim is giffgaff.

flaneurs_lobster

Using a PAC to move the number from Lebara to Sky also has the effect of cancelling the Lebara contract. You'll be liable for charges to the end of the current billing month, don't cancel any payment methods just yet, wait until you've got confirmation that the account has closed.

akh43

https://forums.moneysavingexpert.com/discussion/comment/82038542#Comment_82038542

Unfortunately, I removed my card details the other day as I didn't want it to take payment this month as it renews on 22nd and don't want to be charged at the full price, it was only afterwards I thought maybe that wasn't the best way to cancel, which was why I posted my query.

I just went on the Lebara website to get my PAC number to move the number to Sky, but when I go to text 65075 with PAC it says "messages would like to send the message to 65075 - This will incur charges on your mobile account" which put me off texting as I thought texts were free with Lebara.

I went to get the PAC code online https://www.lebara.co.uk/en/port-out but Sky isn't in the list of providers I want to switch to, not sure if it matters who I choose?

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82039026#Comment_82039026

Simply cancelling a mobile phone contract is rarely a good idea if you want to keep the number.

That message looks like it's coming from Google Messages (or whatever the equivalent is for iPhone) - you are using a message service (via your internet connection) in preference to standard SMS - the PAC message has to be sent by pure SMS so Messages is warning you that this 'would' incur charges if you didn't have an inclusive plan (which you do).

Ignore the list of "approved" port-out networks - moving your number is independent of any network.