Argos selling used items

suzymonkey

We bought a slow cooker from argos this evening and found that it was used.Food smears in pot,crack across the bottom etc.We were fuming as we had travelled a few miles away due to lack of stock.Rang them and they have resereved us one at a local store and have said they will send a cheque to re-emberse petrol costs.I will think twice before buying from them in future as this is unacceptable.

kimstud69

I am in the process of moving into my own house :j .. and have ordered numerous items from Argos online. I received my cordless kettle on Tuesday.. and they've taken the term 'cordless' very literally, and not sent a power-base, lead and plug.. it is literally a 'CORDLESS KETTLE'. Not impressed at all. I order online because the nearest Argos to us is 18+ miles away (we live in the sticks lol) and now I'm going to have to go there anyway, after paying for bloody delivery!!! :mad:

minx_01

kimstud69 wrote: »

I am in the process of moving into my own house :j .. and have ordered numerous items from Argos online. I received my cordless kettle on Tuesday.. and they've taken the term 'cordless' very literally, and not sent a power-base, lead and plug.. it is literally a 'CORDLESS KETTLE'. Not impressed at all. I order online because the nearest Argos to us is 18+ miles away (we live in the sticks lol) and now I'm going to have to go there anyway, after paying for bloody delivery!!! :mad:

I'm not trying to be funny - but have you looked inside the actual kettle? Argos do sell one which has the base and lead packed inside the kettle inside the box! Just a thought!

If not - ring Argos Direct to get them to send you out a replacement kettle and collect the faulty item at he same time! Don't waste your petrol! If you can't wait, then ask them to refund your delivery charge to compensate you!

kimstud69

minx_01 wrote: »

I'm not trying to be funny - but have you looked inside the actual kettle? Argos do sell one which has the base and lead packed inside the kettle inside the box! Just a thought!

If not - ring Argos Direct to get them to send you out a replacement kettle and collect the faulty item at he same time! Don't waste your petrol! If you can't wait, then ask them to refund your delivery charge to compensate you!

Lol.. yes, I did think of checking inside to no avail.. bit confused as to how there are no obvious signs of it being used (no watermarks or nowt) but not having a base and plug?! Just hope I dont get any hassle with them accepting it back!