CCJ. Parking fine sent to old address

Olive_j

Hi all, I’ve finally had a reply from the CCBC two weeks after my third query, saying they don’t know why it hasn’t been processed but it would have been invalid without the correct fee of £255 and not £100 and I didn’t include the consent order - she has failed to check the correct case, despite the reference being included 6 times in the email chain. Which clearly did include the consent order.

She has said it will be dealt with when they get to the date my last query was sent (and this is the only one they have a record of!) which I sent two weeks ago. They are about two weeks away from that date. Despite all of the correct information being sent at the beginning of August. I am absolutely furious that they have again managed to mess up and now want to shove my application sent months ago to the bottom of the pile. How are they so useless? 

Redx

Their email system has gone worse once july , totally unreliable and several defences went unnoticed or missing ( from other members , see the thread by dave111 I think his name is !! )

Olive_j

@Redx I sent the entire email thread and she’s still not bothered to read it. A further two weeks for them to get around to dealing with it, despite it being sent 8 weeks ago. With a “I don’t know why it’s not been looked at”. Are they joking! 

Redx

Complain to your local MP and so them to forward your complaint to the Justice MP minister who oversees the justice system , the CCBC is not fit for purpose and should have upload facilities and issue references etc , with acknowledgment emails to confirm the processes , keeping the people informed

Ps , the £255 is now £275 , ( the £100 is now £108 too )  , so be careful that they charge you correctly

Olive_j

@Redx she was referring to the £255 which was relevant to the other case, which is now set aside. The thing is, I wouldn’t mind if she was referring to that case correctly but she should have been able to see that that case was in fact dealt with and settled. Imagine telling me, incorrectly, 8 weeks later that I’ve paid the incorrect amount. I paid £100 for the consented set aside so I really hope they actually bother to deal with the case in hand, based on my email, and don't go off on a tangent based on her ridiculous, incorrect email. 

Olive_j

I’ve had a response that the woman “doesn’t know what to do with consent orders” and that her team leader has said there is no attachment on my previous email. I sent a screen shot of my sent items, since she said they didn’t receive it, and I’d forwarded the application AGAIN with attachments in the email before that. They’ve also asked me to send the email AGAIN and the auto response email. Fascinating as I’d sent all of the above two weeks ago but they seem incapable of reading email threads. 

Le_Kirk

Excuses, excuses, excuses and delaying tactics, they KNOW they messed up, shame they are trying to blame you instead of holding up their hands and trying to recover the situation for you.

Olive_j

@Le_Kirk they’ve managed to pull their finger out and refer it to a DJ today. 

Also just had a letter from the other case which was set aside & waiting for the hearing date saying A judge has considered your case and believes it is suitable for mediation and so you are encouraged to use the small claims mediation service….. even if you do not mediate, the Judge still encourages you to talk to the other party to see if you can agree a resolution to it. I did already say no to this. Not sure if I should now agree? I refuse to pay the a penny unless ordered to. 

It also says you may be able to agree that a judge can decide the case on paper without a hearing, which will normally be quicker….. 
Should I agree to this? 

Jenni_D

Olive_j said:

@Le_Kirk they’ve managed to pull their finger out and refer it to a DJ today. 

Also just had a letter from the other case which was set aside & waiting for the hearing date saying A judge has considered your case and believes it is suitable for mediation and so you are encouraged to use the small claims mediation service….. even if you do not mediate, the Judge still encourages you to talk to the other party to see if you can agree a resolution to it. I did already say no to this. Not sure if I should now agree? I refuse to pay the a penny unless ordered to. 

It also says you may be able to agree that a judge can decide the case on paper without a hearing, which will normally be quicker….. 
Should I agree to this? 

Absolutely not ... never agree to hear the case "on the papers" (i.e. WS and evidence filed by both parties), as you need your voice heard - the judge may well not be familiar with the rubbish spouted by the PPCs/legals and believe their mistruths.

D_P_Dance

Why not write to the judge and explain to him that the consensus of opinion of most who have looked deeply into the issue is that mediation is NOT suitable in claims from the industry.   The "other party" is trying to obtain monies by deceit, deception, threats and bullying.