Orange Retention Offers

diamonds

Kingsd316 wrote: »

Just got:

Unlimited Text
Unlimited Calls
Unlimited Internet (Including Tethering)
Free Iphone 5 16gb Black (Delivery by end of September but im not in a rush)

For £41 per month.

Happy with that

£10 off a month, great deal ! I'd have pushed for 32GB though for £39.99 aswell as per website

Kingsd316

Kingsd316 wrote: »

Just got:

Unlimited Text
Unlimited Calls
Unlimited Internet (Including Tethering)
Free Iphone 5 16gb Black (Delivery by end of September but im not in a rush)

For £41 per month.

Happy with that

Just to warn people, this turned out to be BS, i thought it was too good to be true, it turns out it was the Iphone 46 plan with 10% off so £41.40 a month, and DIDNT include unlimited data or tethering, data was limited to 3gb.

I have cancelled the upgrade and requested my PAC code

LC88

Just like many others on here, I came to the end of my contract and rang Orange for a deal. Currently have a Blackberry Bold 9700 on Dolphin 25 (300 mins, 500mb data, unlimted text)

I wanted a HTC One S and had seen it on 02 via Phones 4u for £21.50 (100 mins, 500 mb and 3000 texts) so basically asked them to match it and the closest retentions could get was £26 and even acknowledged to me on the phone that it was a shame they couldn't keep me as I'd been a customer for a long time.
I have seen the HTC One S on Orange via Phones 4U for 20.50 on a panther contract (100 mins, 500mb and 3000 texts) so no idea why they can't match it. But wanted to leave Orange as my partner has a HTC now and gets terrible signal at home so I was worried that HTC + Orange is a bad combo in my area!

I got my PAC code, and it runs out in a few days time, but I haven't managed to sort a new phone yet purely as I've heard bad things about 02 signal in my area as well so just doing some further research on which network to switch to.

Does anyone know if I'll be cut off? Or will my current contract keep rolling?

Thanks

Del_Astra

Once you PAC runs out you need to request another, Orange will just roll you over, if you have "loyalty mins" you could lose them when the initial contract ends and you roll over as it were.

If it were me, I would call the day before or on the day my PAC runs out to double check though. Assuming you don't find something and use your PAC int he meantime.

sterlingstash

Coming from a 24 month deal with a Samsung wave (£15.50 - unlimited landline, text and data and something like 900 anytime minutes - way more than I ever use) I have just been offered the following after going through to cancellations

£13.50pm (24mth)
Free Samsung Galaxy Ace 2
500 anytime mins
unlimited texts
500mb data

Sounded a fair good (although I lose the unlimited landline and data :@), but I am not too clued up on the latest phones... Low tariff was the main thing.

EDIT - Just seen the above post about same deal but with 400 mins for £8 per month - wow, that's awesome - might think about having another chat with them

Straycat_2

My latest contract renewal story:

Have been an Orange customer for 6 yrs plus, not a heavy spender with them.

Very fortunate to have been on an old Racoon 25 contract and paying £6.10 nett per month (18mth contract - 400 mins, u/l landline, 300 text, 80mb data), that included bundle loyalty's and a £5 & £10 loyalty reward!

Had been able to renegotiate that above deal on the 3 previous occassions including a lower end phone for free (eg Orange SF on last upgrade).

The most recent upgrade (this month) I was told I could only have a £12.50 max loyalty reward as apparently that's their limit now..???
I was able to squeeze u/l texts, 500mb data and 30 pic messages/mth on top of the 400 xnetwork mins and u/l landlines mins. Now my monthly bill is going to £8.80/mth and I did have to pay £30 toward the Galaxy Ace 2 handset.

I think Orange are deffinately clamping down on deals and I think the cost of hardware(phones) is a contributing factor in this.

All told I'm still very happy with what I get as you can imagine.

Good luck to all those chasing an upgrade deal... it took me half a dozen calls and various chats with upgrade/retentions dept to finally strike a deal this time..keep persisting!

GT60

I have just got a great deal for my son, he hardly put credit (payg)on his phone and i asked for a pac code to put him on Giff gaff.

They asked why i was leaving i told them what GG had and they offered me
300 minutes Xnewwork unlimited text, unlimited wifi and 500 MB of internet for £8 per month sim only deal for 12 months.

I have gone to Carphonewarehouse and used an old / disused orange number i had to get an upgrade on a phone for him saving £40 on the new phone.

aylesby

From retentions after 10 minutes of nonsense. I have a decent balance built up;-

Based on a Galaxy 3 offers were

Freephone, unlimited min and text 2.5 GB data. £31.

Freephone 900 min unlimited text 2gig data £21.

Going for lower mintes makes little difference.

La_leyenda

Just away to try and upgrade through Orange (if I can get through with all the iPhone callers).

I've currently got the Samsung S, and although the contract is £31 a month (magically increased from £27.50 mid-contract) my usual monthly spending is between £50 - £60.

I'm looking for the HTC One X. I've saw it going for £34 a month on buymobiles.net, 18 months, 900 mins, unlimited texts, 1GB internet, and the phone free.

Best Orange are offering on their website is the Panther 36 deal (free, 24 months, 600 mins, unlimited texts, 1GB internet, 2 swapables).

I was just going to try and get Orange to give me panther 36, but on a 18 month contract (I know that's more expensive and less mins than buymobiles.net deal, but I want the two free swapables orange are offering on panther 36). The buymobiles.net deal is with Orange anyway, but with no swapables.

Would that be a good deal, or would I be selling myself short? And how likely are they to give me a 24 month deal on an 18 month contract?

msph321

Been using billmonitor.com since it was published on here a few months ago. I came to the end of my Orange contract a little over a week ago, so I called Orange to ask for my PAC because I was gonna switch to 3 via billmonitor.com. The representative was damn good because she made me feel as if I was a valued customer & gave me an offer that I couldn't refuse - unlimited everything on my upgraded mobile phone (iPhone 4S - no need for the 5) and upgraded phone was only £29.99, unlimited home broadband usage with bright box, unlimited landline calls (including 0845 & 0870), 1 year free anti-virus (which I don't need but I'll take it), plus £50.00 credit and 1/2 credit toward home broadband & landline activation. All of this is for 24 months. Now my Sky bill will be cheaper, as I'll only pay for TV, and I won't have to pay full Sky & full Orange bills like I've been doing for over a year.

So thank you, MSE, for the heads up about billmonitor.com. :T:cool: