Orange Retention Offers

Stutwo

Retentions just told me that they're expecting the Galaxy s2 on their systems by early afternoon, they're ringing me back then.

Ok, an update, at 1.30pm they offered me:

18 month contract
Galaxy s2 for £30
300 minutes (I don't use anywhere near this)
Unlimited texts
1.5gb Data (had to push hard for this)

For £30 per month. I'm undecided and was told the offer stands for 7 days. I could have got this for less if I'd gone with 24 months. Any opinions? Personally, I think it's not a great deal, but the phone cost seems to be the key for them.

Louby-Lou_2

Stutwo wrote: »

Retentions just told me that they're expecting the Galaxy s2 on their systems by early afternoon, they're ringing me back then.

Ok, an update, at 1.30pm they offered me:

18 month contract
Galaxy s2 for £30
300 minutes (I don't use anywhere near this)
Unlimited texts
1.5gb Data (had to push hard for this)

For £30 per month. I'm undecided and was told the offer stands for 7 days. I could have got this for less if I'd gone with 24 months. Any opinions? Personally, I think it's not a great deal, but the phone cost seems to be the key for them.

ok just got off phone s2 are flying out and may go out of stock today I got
Galaxy s2 FREE:j
400 mins
300 text
unlimited landline
magic no as accumalated
30 photo messages
1gb internet
orange care

for £26 month :j

he said I can cancel the orange care after 4 months:T taking it down to £20 which is brill for me :jand what I spend as I'm a band 3 customer.

But I'm gonna try and remove it in a couple of days like previous poster. How did you get it removed was it hard to do ?

I seemed to get a better deal for including the orange care which can then be removed taking price down if that makes sense??

really please was worth the wait.

Louby-Lou_2

drbesty wrote: »

Just to follow up on my post from the last page, I phoned up and was allowed to cancel the Orange Care, saving £6 a month, so my deal ended up as this:

A free Desire S
400 X net minutes
Unlimited texts
1.5GB of internet including wifi
50 MMS per month
24 month contract
£7.50 a month

If anyone can beat that I'll box the phone up and send it to them

how did you get it cancelled need to do the same as I have phone care through my bank ? was it easy to do , what did you say ?

drbesty

Orange Care has a 14 day cooling off period when ordered over the phone, so wait a few days then phone 150 and say you want to cancel the Orange Care, they'll put you back through to retentions who'll go through the usual spiel about how your bank/house insurance will take 6 months to replace the phone etc, but they can't stop you cancelling it, the whole process took less than 5 minutes.

My retentions deal was originally £13.50 with Orange Care or £13.50 without it, which made no sense to me, I questioned the retentions fella about this but he didn't have any answers, the truth is they get paid commission to sell Orange Care, I know you can't give an insurance product away for free as it's against FSA regulations, he essentially charged me £6 a month for it and told me it was free

Stutwo

Louby-Lou wrote: »

ok just got off phone s2 are flying out and may go out of stock today I got
Galaxy s2 FREE:j
400 mins
300 text
unlimited landline
magic no as accumalated
30 photo messages
1gb internet
orange care

for £26 month :j

he said I can cancel the orange care after 4 months:T taking it down to £20 which is brill for me :jand what I spend as I'm a band 3 customer.

But I'm gonna try and remove it in a couple of days like previous poster. How did you get it removed was it hard to do ?

I seemed to get a better deal for including the orange care which can then be removed taking price down if that makes sense??

really please was worth the wait.

Just rang back and got this exact deal for £25 per month as my Orange Care is £5 per month under the original terms I took it out on years back, happy with that and ordered. They also said that the phone will be out of stock by tomorrow.

:j

Louby-Lou_2

Stutwo wrote: »

Just rang back and got this exact deal for £25 per month, happy with that and ordered.

:j

well done for £25 would budge for me a £1 to £25
u gonna cancel the care as well?

Stutwo

I'm probably going to leave it to be honest, a phone like that should have some decent insurance - and Orange care has always been spot on for me, replaced a few phones with it.

foxyboo

Louby-Lou wrote: »

just phoned orange , this was my second call as first call was hopeless deal. My contracts up 16 july and I want a galaxy s2 . Quoted best deal been offered locally in store with Go mobile who were offering phone free 600 mins , 600 text 500 mb internet for £25 , for 24 months.plus flex booster with t mobile.

Was offered Free Galaxy s2 ( due in this week estimate 3rd )
700 mins
unlimited Landline
800 text
1 gb internet
15 photo messages
£23 month
24 months
best deal for this phone I've seen and found.
Have to phone back 3rd deal has been left for consideration

Interesting Free!!!!
I was offered
Galaxy s2 ( £100 )
? mins
?Landline
unlimited text
500 mg internet
?photo messages
£25 month
24 months

or the same vague package/deal for an iPhone4 but the phone costing £169 abd £30 month

I've found unlimited text and the 500 data for £30 and the Iphone4 for only £99...online anyone got better?

the guy did tell me to "think about it" "do some research on-line" and call back
Advice guys please? whats a good deal and better still whats a great deal


leaning towards the iPhone4 but only at the right price....

R2k6

I loath this horse trading. I’m not very good at it and I don’t feel I’ve done too well on what I’ve just accepted...... Feedback welcome! Sorry if this is an essay!

Objective:
Galaxy S2 as cheap as possible, Min of 300 X-network, 1Gb internet, unlimited txts, unlimited landline calls. Anything else a bonus.

Current deal:
Racoon 30 websave 18 mths
400 mins
400 loyalty mins
300 txts
500 Mb Internet
Unlimited landlines
£26.27 (Inc Loyalty reduction of £4.26


Thursday.
Thought I’d wind things up in preparation for GS2 launch by asking for “that code thing so I can shop around and keep my number”. Spoke to Matthew who was pretty good until I asked at the end “Just out of interest, what customer band am I in?” “Oh we don’t do that any more.”


Offered:
Desire S free
600 mins
Unlimited txt
500 Kb internet
£15pm – 24 mths

Tasty but PAC now in the post.

Friday
Gs2 comes online this afternoon so.......


Call 1.
Offered:-
S G S2 Free ("That's £300 odd but with creative accounting I can get that down to free." he said!)
600 mins
Unlimited txts
500 Mb internet
£24.50 – 24 mths

I pushed for 1Gb internet and price went up to £35 and he was churlish with it too. I declined and rang again.

Call 2.
Offered:-
S G S2 Free
600 Mins
Unlimited txts
500 Mb internet
Ins included (don’t need it)
Magic numbers (never used one)
Push email (for why?)
£23.50 – 24 mths

I asked about landlines & he said the 600 mins could be used for landlines too and was more than enough considering my low usage (true).
Pushed for 1 Gb internet – he came back with the above deal except mins dropped to 500 and phone went up to £112. He increased the mins to 600 again and I accepted the deal. I had lost the will to live!


Insurance is included “free” but I will be charged and reimbursed. Eh?


“What level customer am I?” “You’re level 5!”


Comments please?Judgement slightly clouded by stock running out and wanting GS2 in my hands on Monday! :rotfl:

dagsky

Yeah baby!! Called orange said i want Galaxy SII was given:

Galaxy s2 ( Free)
900 mins
700 min LOYALTY
Unltd Landline
unlimited text
500 mg internet
80 mg LOYALTY
30 photo messages
£32 month
24 months

For me i'm pleased to have got a deal like this as i was being hammered on my phone bill calling my future missus as i didn't have magic numbers so paying £32/mth is a welcome change from the £100-£150/mth i was paying!