Orange Retention Offers

harley1

Hi,

I've been ringing almost daily, since it's free to harrass them, to try to get the desire but no joy so far. First tried at beginning of August. Missed last delivery because they said they were getting 3000 phone and to ring back the next day. They actually only got 900 and all had gone by the time I rang at 8.20am. Not very trusting about what people tell me on the phone since it is so easy to fob someone off when they're not looking at you so been chasing ever since.

Their latest excuse is that HTC have released a statement saying that they will be available after Sept 1st. No indication of how long after, or even which Sept 1st but I'll be calling every day anyway. Can't find any reference to this statement from HTC online though and not sure if other companies are having the same delay. Orange say they are but they would, wouldn't they.

Orange have, however, offered me a cracking deal... which I only discovered was good after trying to get the last desire in the local orange shop and finding out what he was offering. So I will persevere for the time being, although I have my pac code safely tucked away for when my patience finally wears out!!!

Hope we all manage to get one soon.

highguyuk

oliver321 wrote: »

Yes I got the Desire last week.

You've sort of missed the important part of that quote...

oliver321

No I'm a new customer and they provide me HTC Desire.

highguyuk

oliver321 wrote: »

No I'm a new customer and they provide me HTC Desire.

Exactly. The question was - have any upgrades or retentions got an HTC.

There are apparently 2 different supplies of stock, 1 for new customers and 1 for upgrades. It's very disappointing that they treat existing customers this way.

disney_cjd

highguyuk wrote: »

Exactly. The question was - have any upgrades or retentions got an HTC.

There are apparently 2 different supplies of stock, 1 for new customers and 1 for upgrades. It's very disappointing that they treat existing customers this way.

yes upgrade - 10 aug

Dpk

Actually had a call back from retentions at the weekend - no stock expected for at least 2 weeks

Dpk

ORANGE RETENTIONS NOW HAVE STOCK

Got one yesterday on 18 month deal - 300 mins, 200 texts, 500 MB Data, unlimited landland and insurance for £21pm and £100 handset cost

I'm a low user at the mo so seems ok to me - original deal was £20 but then threw in the insurance at £1 pm

Hairy_Dan

At 0930 this morning retentions said they didn't have any stock:(

legend76

Hairy_Dan wrote: »

At 0930 this morning retentions said they didn't have any stock:(

I got a text this morning just after 9am, phoned at 10.30 and got my HTC Desire Upgrade.
Its been a long wait.

Hairy_Dan

legend76 wrote: »

I got a text this morning just after 9am, phoned at 10.30 and got my HTC Desire Upgrade.
Its been a long wait.

How long have you been waiting for the text?