Orange Retention Offers

d.m_3

lufcgirl wrote: »

Best deal I've seen is to retain an exisiting customer that my colleague did today, was 800 mins, unlimited texts, unlimited BB internet for £20 p/m. She had built up double what most customers have for an upgrade though, but amazing deal!

Hmm not bad at all! Im just trying to get a comparison for the deal i got. New connection (no previous contract with orange), £30 for panther40 + free 9700.

Btw was the deal you mentioned 18m or 24m? or 12m for that matter..

SparciaM

I was on: 1200 mins, unlimited texts, unlimited web & magic numbers for £30pm

Called today as contract up in feb & got:

800 mins, unlimited texts, unlimited web, magic numbers, LG GT505 for £20pm

Kingsd316

anyone managed to wangle a discount on the Iphone, or stay on your current contract and get it as an upgrade (paying some money towards the phone?)

paulharibo11

Hi there,

Just wanted opinions really about the offer i have been given by orange.

Either a Samsung Jet or HTC Hero (which is better?)
400mins
Unlimited Texts
Umlimited Internet

9months at £20
9months at £25

Total Cost £405

Thanks

Caroona

lufcgirl wrote: »

Best deal I've seen is to retain an exisiting customer that my colleague did today, was 800 mins, unlimited texts, unlimited BB internet for £20 p/m. She had built up double what most customers have for an upgrade though, but amazing deal!

This is similar to the retention deal I got on Saturday. Free HTC hero, 800 minutes, unlimited texts, unlimited internet, free insurance and a car charger for £20 on an 18 month contract. Needless to say I was very happy with this!

neildwattam

Athletic81 wrote: »

Hi

Has anyone got any stories/success with Orange Retentions department, as there doesnt seem to be a thread.

My question is what did they offer you and when?

My friend was with orange for about 8 years on pay as you go. He called about 2months-ish ago to see if they could match or beet an offer 02 where doing on there simplicity. He was looking for a cheap data package with a few free texts and mins, for a new smart phone he was looking at getting sim free.

They didnt come up with anything for him, and i said they prob wont because they will just see you as trying it on, where as if you actually request your PAC code they might see you differently and actually looking at leaving.

He made his mind set to leave orange and move to 02, and when requesting is PAC he recived a phone call later on, is there anything they could do to get him to stay. After doing a credit check to see if he would pass for a month by month sim, they offered him an iPhone 3GS for £20 a month and sure it was only over a 12 month period.

I was quite surprised at this, and put it more down to orange wanting to keep there customers due to how many they might of lost with 02 and the iPhone and them now having it them selves.

He didnt take the offer in the end, and kept with 02 mainly due to the 3G+ connection being better where he lives, and not keep of long contracts.

Just goes to show though.

drbesty

There are no deals on the iPhone, especially for £20 a month, and they don't offer any handset with a month by month sim, hence the name sim only

spark_deals

Hi lufcgirl,
I am with orange since Sept. 2009 for 18 months. I am out o work now and was planning to let orange know if they could reduce my monthly bill.
Also when it would be time to upgrade, would I still get the same retentions offers or the second grade because I downgraded?
Thanks

OnTheUp_2-2

Just been offered upgrade of (I apparently have built up between £400-500 loyalty):

18month contract

800 min
800 text
unlimited landline
unlimited internet
Blackberry Curve 8900

Any opinions?

OnTheUp_2-2

also can any one tell me if i cancel my orange contract what happens to my orange bb that I have just signed up for that costs just over £7 a month? will i lose it?