Orange Retention Offers

moaninmick

Orange don't seem to be interested in retentions. On Racoon £35 per month with BB. Said they couldn'd go below this. I think I will shoparound and switch.

diamonds

moaninmick wrote: »

Orange don't seem to be interested in retentions. On Racoon £35 per month with BB. Said they couldn'd go below this. I think I will shoparound and switch.

hhhhmmmm id try again, seems you got a jobsworth

moaninmick

Tried again as suggested. Spoke to different person and still no joy. I have given my 30 days notice. and will look around. Any advice welcome.

Thanks

clairewp

moaninmick wrote: »

Orange don't seem to be interested in retentions. On Racoon £35 per month with BB. Said they couldn'd go below this. I think I will shoparound and switch.

hi i am due now phoned orange yest and have got lg viewty(free),free broadband still, 400 mins and 750 texts .so not bad might try to push for 10% off monthly cost.

diamonds

moaninmick wrote: »

Tried again as suggested. Spoke to different person and still no joy. I have given my 30 days notice. and will look around. Any advice welcome.

Thanks

no call back ask for PAC, they dont mind a cancel contract they hate you PAC out to another network.......

then ask what what deals are available to stay while they sort out your PAC

Petlamb

Please try to bear in mind that while it is incredibly frustrating to try and get the deal you want and be told "no", it's not guaranteed to be because the operator is a jobsworth. It MIGHT be, or it could be that they really can't give you everything you want due to the system.

I would say give it a few tries, and if you don't really want to leave, then get your PAC instead of setting 30 day notice in place... that way you can just let the PAC run out if you don't find the deal you want elsewhere right away.

huttonc

If you dont have broadband already when it was free, with any upgrade you now have to pay for the broadband.

Is the broadband reliable and of a good speed?

huttonc

I have been offered:
600 mins unlimited texts for £30 per month
Free Sony Ericcson K850i or LG Viewty with 2 gb memory card thrown in
Free 18 months phone insurance

Is this any good and what phone would you go for?

huttonc

Anyone else able to offer an opinion?

Thanks : )

clairewp

huttonc wrote: »

I have been offered:
600 mins unlimited texts for £30 per month
Free Sony Ericcson K850i or LG Viewty with 2 gb memory card thrown in
Free 18 months phone insurance

Is this any good and what phone would you go for?

this seems really good deal, can i ask what you were on before.
Also if broadband question was for me i am exis bb cust so mine is still free.Not sure about speed question as only ever been with orange, but seems ok only had 1 problem so far.
claire