Bought a £10 ticket for 12 hours, still slapped £100 charge by One Parking Solutions at Llangrannog

cryingoutloud

Forgive me for not being so clued on the masses of text and terminologies in the FAQs. Could you please advise me while filling DCB Legal's response online, whether I should enter the reasons here or leave it blank? I read somewhere not to even enter a full stop?
I dispute the debt because:
And what about Supporting Document 1: and Supporting Document 2?
And what should I ask for:
I require the following additional information:

KeithP

Did you read this in the first few lines of the second post of the NEWBIES thread?...


Where did you read that stuff about a full stop?
It certainly was not about when replying to a Letter of Claim.

cryingoutloud

KeithP said:

Did you read this in the first few lines of the second post of the NEWBIES thread?...


Where did you read that stuff about a full stop?
It certainly was not about when replying to a Letter of Claim.

Thanks KeithP for pointing me to the right part. I was confused by the "you do not have to declare your finances". But DCB Legal's online form doesn't ask for finances anywhere. I thus wondered if the post was current or not.

Since we are both referring to the same thread now, in addition to the SAR, am I right to do this next:

As well as the SAR to the parking firm's DPO, also write another email, if they are using Gladstones, DCLegal, BW Legal or other solicitor.
Your email tells the solicitor:
(a) I am seeking debt advice but I deny any debt and the case must be put 'on hold' for not less than 30 days under the PAP for debt claims 2017.
(b) I have sent your client a SAR
(c) also confirm your correct 'address for service' if you've moved and the PPC has two addresses.

Sorry to ask another dumb question. Why should we not use the response forms? It looks like this


At this stage we don't have to draft any defence explanation is it? Is all this for when the court claim is sent?

As to the timelines, should I push responding to them as close as possible to the end of the 30 day mark without exceeding it or should I do it straight away. It isn't clear to me. I might have been confused by reading some other pages like this https://forums.moneysavingexpert.com/discussion/5546325/court-claim-procedure-updated-october-2016/p1

95Rollers

cryingoutloud said:

Sorry to ask another dumb question. Why should we not use the response forms? It looks like this

Don't ever use their forms.  They are unfit for the purpose.  The question is loaded in that it says "I dispute the debt because".
By answering that section- you are effectively agreeing it is a "debt" when it is clearly not one by definition or legality.  Its a dispured speculative invoice with unlawful add-ons which go against all rules of legitimate debt recovery. So therefore the document is factually inaccurate, untruthful and therefore useless. 

You want to follow the template and dispute the notion that it is a "debt" from the get go and that you are disputing the charge and their unlawful add-ons. 

They have NO ritht asking you what your earn, what you pay out or anything whatsoever to do with your finances or home arrangements!

ALL this is covered in the Template/ Newbies thread. Their pony forms with a loaded trick question and small text box won't allow you to provide a decent intelligible response to their nonsense. 

Coupon-mad

You are going to need to read the NEWBIES thread 2nd post.  Tell me what I can make more clear and I will listen and note it for the next edit (but I will never do a flowchart!  Won't work and childish...IMHO).

Jenni_D

Don't dis a flowchart - they can make things very easy to understand.

Umkomaas

Send BWL a simple letter/email. You dispute the charge, there is no debt. Should they issue legal proceedings, you will defend robustly. While you are disputing that any debt exists, you are nonetheless seeking debt advice and require BWL to place any further action on hold for 30 days, as per the Pre Action Protocol for Debt Claims. 

Send that as near as possible to their deadline for your response, and this kicks the can further down the road to allow you much more time to do your research for the preparation of a Defence, should a claim ensue.

In parallel, send your SAR to OPS (not to BWL) for the essential information you might need to defend. 

cryingoutloud

Thanks for your assistance all. I sent an SAR to OPS and sent this in via email to DCBL. I also got my MP to write in to Mr Ramsay-Williams' (the landowner) office. Hope that should get him to cancel the charge. If not, bring on the court claim DCB! I have another day or two write in still. Hope this is ok? I have received an acknowledgement email.

I acknowledge receipt of your letter of claim dated 25th of April 2022. As previously stated to your client, I dispute the charge you refer to in your letter of claim. There is no debt. Should you issue legal proceedings, I will defend it robustly. 

While I dispute that any debt exists, I am nonetheless seeking debt advice and require DCB Legal to place any further action "on hold" for not less than 30 days, as per the Pre Action Protocol for Debt Claims 2017.

I have sent your client a Subject Access Request to respond with the data they hold on me and under Data Protection Act 2018.

Coupon-mad

No hope with Mr Ramsey-Williams. By all accounts it looks like he and OPS have the same mindset.  Lord knows how they got a contract in Wales when they are from Worthing.  Maybe they are mates 

Do you speak Welsh, by the way?

95Rollers

Coupon-mad said:

No hope with Mr Ramsey-Williams. By all accounts it looks like he and OPS have the same mindset.  Lord knows how they got a contract in Wales when they are from Worthing.  Maybe they are mates 

Do you speak Welsh, by the way?

It could be just a case of him looking for a free parking management company and was lured by their promises of "Increased revenue" in their online adverts where they were offering percentage based kickbacks on each PCN issued at their PCN Factories, I mean carparks such as this one 

I don't think that the MP will have much influence as this has been going on for years and countless MPs, community leaders, local businesses, legal experts, residents etc have been prominent in the media.

 Sadly the landowner seems to have little interest in the local community whilst he is profiting from the misery of others. Maybe Val and Gavs !!!!!! "license to print money" appealed to his greed and he's locked into a lengthy deal with them with a harsh get out clause?!?

OPS unashamedly boast about their lack of discretion so this will be a court job I'm affraid (because they like using the courts as "a tool" to enforce their charges). BUT fear not as they lose the vast majority of cases and are last minute bottlers so are beatable. I took them on myself after making a pigs ear of a defence/MCOL reply and won so you'll be fine with the assistance of the good people here.