Good and Bad Buys at Lidl and Aldi stores (***Please don't expire***)

Brie

Rosa_Damascena said:

What is it with Lidl selling green bananas that never ripen?

The one I was in all the bananas were just this side of black.  I might have bought some if I was making banana muffins but knew I wouldn't have the time.  Instead I got a carton of their custard as I have some rhubarb in the freezer and may, in the goodness of time, make a rhubarb and custard cake.

PLRFD

Has anyone recently had Lidl deal with a complaint ? I posted in this thread I was really disappointed with some frozen fish from Lidl it really wasn’t right at all horrible taste looked dodgy even the huge GSD rescue dog that eats anything walked away from it I’m not convinced it was cod at all.i emailed them on 17th December and received this reply.

Dear Lidl Customer Re: Your Contact

Thanks for getting in touch.  We’re currently experiencing high contact volumes and we’re sorry that our response times are a bit longer than we’d like.  Please rest assured that every customer contact is very important to us and our team are working extremely hard to respond as soon as possible. Thank you for your patience, it is much appreciated.

Yours sincerely,  For and on behalf of Lidl Great Britain Limited  I left it until the 25th of January so emailed again and received the same reply now it’s 9th of February and still nothing. Is this too long to wait ? I’m not after any vouchers from them I just want to know what the hell was so wrong with this fish,they have photos of the box from every angle and a photo of the receipt .

Doc_N

PLRFD said:

Has anyone recently had Lidl deal with a complaint ? I posted in this thread I was really disappointed with some frozen fish from Lidl it really wasn’t right at all horrible taste looked dodgy even the huge GSD rescue dog that eats anything walked away from it I’m not convinced it was cod at all.i emailed them on 17th December and received this reply.

Dear Lidl Customer Re: Your Contact

Thanks for getting in touch.  We’re currently experiencing high contact volumes and we’re sorry that our response times are a bit longer than we’d like.  Please rest assured that every customer contact is very important to us and our team are working extremely hard to respond as soon as possible. Thank you for your patience, it is much appreciated.

Yours sincerely,  For and on behalf of Lidl Great Britain Limited  I left it until the 25th of January so emailed again and received the same reply now it’s 9th of February and still nothing. Is this too long to wait ? I’m not after any vouchers from them I just want to know what the hell was so wrong with this fish,they have photos of the box from every angle and a photo of the receipt .

I’ve always found their complaint handling to be adequate at best, and really just going through the motions. There’s rarely anything to complain about, but customer service is one of the things that’s minimised as part of the low cost model. The big boys are far better at it, but it comes at a premium of around 25% on everything you buy.

Greenglockenspiel

Rosa_Damascena said:

What is it with Lidl selling green bananas that never ripen?

The last load we've had have stayed green on the outside but have been ok on the inside. I don't know what witchcraft this is but I'm not going to question how it works

Greenglockenspiel

Strong recommendation for Lidl's dark chocolate digestives from my partner - I bought a pack for him to take to work as a cheaper alternative to individually wrapped Kitkats etc. Backfired as he ate them all in one day!!

briskbeats

I had a £5 coupon from Lidl after buying their split pot yoghurts which the bottom layer of them in multi pack the sauce was leaking from pots. Had to take photos of date, damage etc. Took a few days to get letter

S_uk

Two items I've not seen in my local Lidl for at least a month now:

Sardines in tomato sauce
Chocolate Oaties

Coffeekup

S_uk said:

Two items I've not seen in my local Lidl for at least a month now:

Sardines in tomato sauce

They are in my local, 2 boxes.... I know as I bought 5...
Can't comment on the oaties as I do t know what they are.... My store never has and pink or chocolate ring donuts last 2-3 months and pretzel's are a hit and miss, much to my daughter's dismay.

S_uk

Chocolate oaties are their version of chocolate hobnobs. As an alternative I've been buying their dark chocolate digestives, which as someone else mentioned further up the thread are also good.

Has anyone been using the 30% off bakery items after 7pm app voucher? Is there much left in the bakery section at that time?

PLRFD

My local Lidl had sardines in tomato sauce I get them for my dog noticed they had the tom ones the spicy tom ones and in oil.