We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Poor TV internet signal

Options
1235711

Comments

  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    neilmcl said:
    neilmcl said:
    RumRat said:
    No one asked yet who your internet provider is?
    Some of them guarantee Wi-Fi reception BT, Virgin etc and have equipment/solutions if you are not getting good coverage.
    I’m with talk talk. 
    I have good internet connection all around my house, it’s just the internet connection to this TV upstairs. What makes it even harder to grasp is that my Xbox is underneath the TV upstairs, and that runs smoothly on the internet 
    Nothing difficult to grasp, your Xbox has a much better wifi aerial/receiver than your TV and a TV hung on a wall isn't the best place to get a good signal. Is your router dual band, does your Xbox connect via 5Ghz?
    But the TV downstairs is on the wall, but then again, the tv is near to the router.

    I have the Talk Talk WiFi Hub.
    Wi-Fi technology:2.4GHz Wi-Fi (802.11 b/g/n) and MU-MIMO 5GHz Wi-Fi (802.11 a/n/ac)

    And I am not too sure about how my Xbox connects 
    If it's an Xbox One or above it can connect via 5Ghz, whether it currently does or not is a different matter. If you tell us the model of TV then we can check which bands that can connect via?
    My tv is 

    HISENSE 43A7300FTUK 43" Smart 4K Ultra HD HDR LED TV

  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    Worth checking if you can use the Xbox as a WiFi bridge to connect the TV to that.
    Now you’re talking a foreign language  to me hahah. I’ve no idea what a WiFi bridge is/ means
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    You've said you don't want cable running across your house, but that's what I did, sort of. There's a a bit of prep and it assumes you can use a drill, are aware of not drilling through mains cables and are happy to knock a couple of holes in your walls, but it's a) cheap and b) very effective.

    From Wickes or similar buy two x Ethernet faceplates and 2 x std steel wall boxes to match - about a tenner, and some cable clips.
    On Amazon source a roll of Ethernet cable, I can see some at about £20 for 50m, you might not need that much but it's cheaper in bulk. You want a reel, not a length made up with a plug at each end.
    In the same site find an Ethernet terminal insertion tool, from about a fiver.

    Mount one steel wall box in the room where the router is, drill through the wall and run the cable to the outside using the cable clips and round the house & up the wall to the room where the tv is. Mount the other steel box in that room with a hole from outside to in.
    Make off the cable at the source end by the router (instructions for how and which colour goes where are easily available online)  and screw the faceplate to the box. Looks good huh? Leave a loop of cable inside to allow remakes and for easier access.
    Make off the cable in the target room, as per source. Fit faceplate to wall box.
    Seal the hole at each end into the wall with some suitable sealant.
    Run a normal ethernet cable from the router to the new wall socket, and one from the other wall socket to the tv. 
    If you want to run more than one device off the wall plate, add a switch - e.g. https://www.amazon.co.uk/TP-Link-TL-SG105S-Ethernet-Lifetime-Warranty/dp/B07HP5TN4S

    I did this to get ethernet into the conservatory when I was working from home in there and the Wi-Fi was hopeless. Solved, still good 6 years on albeit I don't work in there now. Someone will be along soon to insist that you can only use special outdoor Ethernet cable; I used some spare from a project at work and it's still good, but it's up to you.
    I can just abouts change a light bulb... jokes hahaha I think that would be a last resort after I’ve tried adjusting the settings / WiFi adapter as I would probably just make a mess of the house and have drilled holes in all the wrong places !!! It’s good to bare in mind tho cos like you said, it’ll run smoothly and is cheap ?
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    RumRat said:
    Look in the TV settings - Network and see if you have a choice of 2Ghz and 5Ghz WiFi, if you have change it to the one you are not on now and see if that makes a difference......Simple things first.
    I’ve no idea. I can’t find this anywhere on my Tv, nor can I find it in the TV specs online :(
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    neilmcl said:
    neilmcl said:
    RumRat said:
    No one asked yet who your internet provider is?
    Some of them guarantee Wi-Fi reception BT, Virgin etc and have equipment/solutions if you are not getting good coverage.
    I’m with talk talk. 
    I have good internet connection all around my house, it’s just the internet connection to this TV upstairs. What makes it even harder to grasp is that my Xbox is underneath the TV upstairs, and that runs smoothly on the internet 
    Nothing difficult to grasp, your Xbox has a much better wifi aerial/receiver than your TV and a TV hung on a wall isn't the best place to get a good signal. Is your router dual band, does your Xbox connect via 5Ghz?
    But the TV downstairs is on the wall, but then again, the tv is near to the router.

    I have the Talk Talk WiFi Hub.
    Wi-Fi technology:2.4GHz Wi-Fi (802.11 b/g/n) and MU-MIMO 5GHz Wi-Fi (802.11 a/n/ac)

    And I am not too sure about how my Xbox connects 
    If it's an Xbox One or above it can connect via 5Ghz, whether it currently does or not is a different matter. If you tell us the model of TV then we can check which bands that can connect via?
    My tv is 

    HISENSE 43A7300FTUK 43" Smart 4K Ultra HD HDR LED TV

    Only 2.4ghz then.
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    neilmcl said:
    neilmcl said:
    neilmcl said:
    RumRat said:
    No one asked yet who your internet provider is?
    Some of them guarantee Wi-Fi reception BT, Virgin etc and have equipment/solutions if you are not getting good coverage.
    I’m with talk talk. 
    I have good internet connection all around my house, it’s just the internet connection to this TV upstairs. What makes it even harder to grasp is that my Xbox is underneath the TV upstairs, and that runs smoothly on the internet 
    Nothing difficult to grasp, your Xbox has a much better wifi aerial/receiver than your TV and a TV hung on a wall isn't the best place to get a good signal. Is your router dual band, does your Xbox connect via 5Ghz?
    But the TV downstairs is on the wall, but then again, the tv is near to the router.

    I have the Talk Talk WiFi Hub.
    Wi-Fi technology:2.4GHz Wi-Fi (802.11 b/g/n) and MU-MIMO 5GHz Wi-Fi (802.11 a/n/ac)

    And I am not too sure about how my Xbox connects 
    If it's an Xbox One or above it can connect via 5Ghz, whether it currently does or not is a different matter. If you tell us the model of TV then we can check which bands that can connect via?
    My tv is 

    HISENSE 43A7300FTUK 43" Smart 4K Ultra HD HDR LED TV

    Only 2.4ghz then.
    Not sure how you found out that but thanks... so in light of that information, I won’t be able to change between GHz :(
  • getmore4less
    getmore4less Posts: 46,882 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    RumRat said:
    Look in the TV settings - Network and see if you have a choice of 2Ghz and 5Ghz WiFi, if you have change it to the one you are not on now and see if that makes a difference......Simple things first.
    I’ve no idea. I can’t find this anywhere on my Tv, nor can I find it in the TV specs online :(
    In the manual

    Built-in wireless LAN
    - Do not connect to wireless networks 
    that you do not have the usage rights 
    for. Data transmitted and received over 
    radio waves may be intercepted and 
    monitored.
    The built-in wireless LAN uses 2.4 GHz 
    frequency band. To avoid malfunctions 
    or slow response caused by radio wave 
    interference, keep the TV away from 
    devices such as other wireless LAN 
    devices, microwaves, mobile phones, and 
    other devices that use 2.4 GHz signa
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    RumRat said:
    Look in the TV settings - Network and see if you have a choice of 2Ghz and 5Ghz WiFi, if you have change it to the one you are not on now and see if that makes a difference......Simple things first.
    I’ve no idea. I can’t find this anywhere on my Tv, nor can I find it in the TV specs online :(
    In the manual

    Built-in wireless LAN
    - Do not connect to wireless networks 
    that you do not have the usage rights 
    for. Data transmitted and received over 
    radio waves may be intercepted and 
    monitored.
    The built-in wireless LAN uses 2.4 GHz 
    frequency band. To avoid malfunctions 
    or slow response caused by radio wave 
    interference, keep the TV away from 
    devices such as other wireless LAN 
    devices, microwaves, mobile phones, and 
    other devices that use 2.4 GHz signa
    Oh bloody hell! Hahaha thanks for that. Well, now I know!!
  • RumRat
    RumRat Posts: 5,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 19 May 2021 at 9:06PM
    Of course there may be another solution. get a cheap TV stick Roku, Fire TV, Google Chromcast Ultra with google TV. Any of these should pick up your wifi if your Xbox can.
    Another simple try.....Unplug TV for at least 2 minutes, this should reset the TV and may get it to grab WiFi better..

    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 19 May 2021 at 9:10PM
    There was a time decades ago when people wouldn't think twice about running wires all around the house and up and down the stairs to get a phone extension in the kitchen / bedroom / living room or for a doorbell etc yet nowadays everyone seems reluctant to run an ethernet cable and solve wifi troubles for a few quid  ;)


Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.