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Poor TV internet signal

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  • dan958
    dan958 Posts: 770 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Yes I presume that would be the case.

    well ideally, I’d want to get something which is wireless. Something that I don’t need to plug into an Ethernet cable and have it plugged in all the time. Can anyone reccomend a good/cheap one? Whether that be a WiFi extender or  WiFi booster 

    (ideally one that comes with no/little packet loss)
    I assume the TV isn't being moved around constantly, so why is a cable out of the question? It is the best solution. Use powerline adapters if you dont want to run a cable.
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    dan958 said:
    I assume the TV isn't being moved around constantly, so why is a cable out of the question? It is the best solution. Use powerline adapters if you dont want to run a cable.
    Nope, the TV is mounted onto the Wall and never moves. I just wouldn’t want a cable running all the way from one end of the house to another? 

    Or what is it that you’re talking about?? Plugging something in upstairs and then run a cable from that to the TV?- if so, what is this 

    thanks 
  • dan958
    dan958 Posts: 770 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    dan958 said:
    I assume the TV isn't being moved around constantly, so why is a cable out of the question? It is the best solution. Use powerline adapters if you dont want to run a cable.
    Nope, the TV is mounted onto the Wall and never moves. I just wouldn’t want a cable running all the way from one end of the house to another? 

    Or what is it that you’re talking about?? Plugging something in upstairs and then run a cable from that to the TV?- if so, what is this 

    thanks 
    Powerline adapters use your electricity lines to transport the internet signal. You will have 1 powerline adapter by your router, where the ethernet goes into, and another powerline adapter by your TV, and the cable goes to your TV. No cables running through your house.
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    dan958 said:
    dan958 said:
    I assume the TV isn't being moved around constantly, so why is a cable out of the question? It is the best solution. Use powerline adapters if you dont want to run a cable.
    Nope, the TV is mounted onto the Wall and never moves. I just wouldn’t want a cable running all the way from one end of the house to another? 

    Or what is it that you’re talking about?? Plugging something in upstairs and then run a cable from that to the TV?- if so, what is this 

    thanks 
    Powerline adapters use your electricity lines to transport the internet signal. You will have 1 powerline adapter by your router, where the ethernet goes into, and another powerline adapter by your TV, and the cable goes to your TV. No cables running through your house.
    Okay thanks for that. I appreciate your help. From your experience/knowledge on these, do they create packet loss?
    (The WiFi in the living room is directly below the TV upstairs in the bedroom. Approx 10-15 metres away)
  • pbartlett
    pbartlett Posts: 1,397 Forumite
    1,000 Posts Name Dropper
    edited 19 May 2021 at 9:57AM

    "Yes I presume that would be the case."

    i would not presume i would test as it could be something else eg a faulty tv

    google wifi range extender you will get hits such as...

    https://trustedconsumerreview.com/best-wifi-tech/gb/?gclid=Cj0KCQjw7pKFBhDUARIsAFUoMDYUiAC8xRDIsKwmZY1wwW0MREAzMO_gn1720pHN-1q6xP_fsfA8S4gaAswzEALw_wcB&gclid=Cj0KCQjw7pKFBhDUARIsAFUoMDYUiAC8xRDIsKwmZY1wwW0MREAzMO_gn1720pHN-1q6xP_fsfA8S4gaAswzEALw_wcB
  • getmore4less
    getmore4less Posts: 46,882 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Hello,

    I have just bought a smart TV and have put it upstairs.

    my WiFi router is downstairs and when I watch my smart tv’s apps such as iPlayer, Netflix, itv player and so on, it works perfect.
    However, the TV upstairs struggles badly with internet connection. It connects fine, but keeps lagging and buffering when watching apps on my smart TV.

    Does anyone know why this may be?
    js there anything on the market which I could buy to rectify this?

    Its strange as my Xbox is upstairs (underneath the tv)& it’s connection is absolutely fine, as are the mobile phones /laptops. It is just the upstairs TV which struggles for good signal :(

    Any help would be appreciated

    thanks 
    lets be clear what you have here is my smart tv the upstairs TV or a different one

    Do you have 2 TV one downstairs one upstairs?
    (what models?)

    is the one downstairs near the router and dopes it have ethernet?

    Are both TV currently on wifi?

    is the one upstairs always bad or only when there is other stuff happening like streaming the downstairs TV.
    how easy to take the upstairs one off the wall and take it downstairs for testing?

    if  the upstairs has a problem only when the downstairs is streaming connect the downstairs by cable and see if that fixes it.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dan958 said:
    I assume the TV isn't being moved around constantly, so why is a cable out of the question? It is the best solution. Use powerline adapters if you dont want to run a cable.
    Or what is it that you’re talking about?? Plugging something in upstairs and then run a cable from that to the TV?- if so, what is this 

    Something like this:

    https://www.amazon.co.uk/TL-PA4010KIT-Powerline-Configuration-Required-UK/dp/B01BECPIMC/ref=sr_1_3

    or ones with a passthrough socket:

    https://www.amazon.co.uk/TL-PA4010PKIT-Passthrough-Powerline-Configuration-Required/dp/B07J652QRY/ref=sr_1_5

    Those two are fairly cheap 600 Mbps models but you can spend more for faster adapters if you require.
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    Do you have 2 TV one downstairs one upstairs?
    (what models?)

    is the one downstairs near the router and dopes it have ethernet?

    Are both TV currently on wifi?

    is the one upstairs always bad or only when there is other stuff happening like streaming the downstairs TV.
    how easy to take the upstairs one off the wall and take it downstairs for testing?

    if  the upstairs has a problem only when the downstairs is streaming connect the downstairs by cable and see if that fixes it.
    I have two TV in the house. 
    One is downstairs, approx 5 metre from the WiFi router and I the other is in my bedroom which for some reason struggles with good WiFi signal. Which I strange because all other devices such as mobiles and laptops works fine upstairs.

    The upstairs TV even has bad WiFi strength when all other devices are disconnected from the WiFi.

    im not sure how easy it was to take on/off the wall, but I guess I’ll have no other option but to test it that way.

  • Arsenal2019 said:
    And this tv in question is a hisene 4K 43’’ (2 month old)
    I had a new Hisense 4K TV last year - Wifi reception was awful on it, wouldn't actually connect sometimes but I put it down to it being located in an alcove behind a chimney breast when compared to the router location so ended up connecting to ethernet and it was fine.

    A few months later gave the TV to my son and swapped for a Samsung in exactly the same location and that connects perfectly to wifi so I do suspect the TV itself just isn't great with wifi.
  • Arsenal2019
    Arsenal2019 Posts: 551 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    edited 9 May 2024 at 12:42PM
    Arsenal2019 said:
    And this tv in question is a hisene 4K 43’’ (2 month old)
    I had a new Hisense 4K TV last year - Wifi reception was awful on it, wouldn't actually connect sometimes but I put it down to it being located in an alcove behind a chimney breast when compared to the router location so ended up connecting to ethernet and it was fine.

    A few months later gave the TV to my son and swapped for a Samsung in exactly the same location and that connects perfectly to wifi so I do suspect the TV itself just isn't great with wifi.
    Ooohhh fabulous. I hope that’s not the case as I can’t afford to buy a new one atm!
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