Octopus Tracker

debitcardmayhem

northernstar007 said:

debitcardmayhem said:

northernstar007 said:

pfpf said:

i have been looking at maybe fixing on Gas and make a decision on both Feb 15th but when looking to switch i keep getting "something went wrong, try again later".
maybe they are changing the January Fix? can someone check if they have the same issue, you don't have to go far in to hit the error message.
thanks.

everything is fine offers are shown
add your acc number is where caps are and should show your offers 

www.octopus.energy/dashboard/accounts/YOUR ACCOUNT NUMBER HERE/tariff-renewal/#/

I get the same when using single tariff page, I don’t want to change both.

on the same page i have a box that gives you the option for single fuel, its at the top in the center

I have tried that in the app and the browser, as I said I get the same error

noitsnotme

debitcardmayhem said:

northernstar007 said:

pfpf said:

i have been looking at maybe fixing on Gas and make a decision on both Feb 15th but when looking to switch i keep getting "something went wrong, try again later".
maybe they are changing the January Fix? can someone check if they have the same issue, you don't have to go far in to hit the error message.
thanks.

everything is fine offers are shown
add your acc number is where caps are and should show your offers 

www.octopus.energy/dashboard/accounts/YOUR ACCOUNT NUMBER HERE/tariff-renewal/#/

I get the same when using single tariff page, I don’t want to change both.

I didn’t take the chance.  I messaged Octopus on X and made it clear I only wanted to change the gas to the fixed deal and only after my current tracker expires on Feb 15th.  They were to ensure that the electricity tariff was left alone (IOG).  That’s exactly what they’ve done.  All very quick and efficient.

northernstar007

debitcardmayhem said:

northernstar007 said:

debitcardmayhem said:

northernstar007 said:

pfpf said:

i have been looking at maybe fixing on Gas and make a decision on both Feb 15th but when looking to switch i keep getting "something went wrong, try again later".
maybe they are changing the January Fix? can someone check if they have the same issue, you don't have to go far in to hit the error message.
thanks.

everything is fine offers are shown
add your acc number is where caps are and should show your offers 

www.octopus.energy/dashboard/accounts/YOUR ACCOUNT NUMBER HERE/tariff-renewal/#/

I get the same when using single tariff page, I don’t want to change both.

on the same page i have a box that gives you the option for single fuel, its at the top in the center

I have tried that in the app and the browser, as I said I get the same error

message them on twitter starting with your name acc number and address, saves them asking for it

debitcardmayhem

noitsnotme said:

I didn’t take the chance.  I messaged Octopus on X and made it clear I only wanted to change the gas to the fixed deal and only after my current tracker expires on Feb 15th.  They were to ensure that the electricity tariff was left alone (IOG).  That’s exactly what they’ve done.  All very quick and efficient.

Out of interest which fixed rate did they say?

noitsnotme

debitcardmayhem said:

noitsnotme said:

I didn’t take the chance.  I messaged Octopus on X and made it clear I only wanted to change the gas to the fixed deal and only after my current tracker expires on Feb 15th.  They were to ensure that the electricity tariff was left alone (IOG).  That’s exactly what they’ve done.  All very quick and efficient.

Out of interest which fixed rate did they say?

14/12/24 by the looks of it…

nekr0mantik

anyone know estimates for Tracker starting in January?

if its cheaper to go on current fix then stay on tracker then I can switch before 1st.

Pat38493

debitcardmayhem said:

northernstar007 said:

debitcardmayhem said:

northernstar007 said:

pfpf said:

i have been looking at maybe fixing on Gas and make a decision on both Feb 15th but when looking to switch i keep getting "something went wrong, try again later".
maybe they are changing the January Fix? can someone check if they have the same issue, you don't have to go far in to hit the error message.
thanks.

everything is fine offers are shown
add your acc number is where caps are and should show your offers 

www.octopus.energy/dashboard/accounts/YOUR ACCOUNT NUMBER HERE/tariff-renewal/#/

I get the same when using single tariff page, I don’t want to change both.

on the same page i have a box that gives you the option for single fuel, its at the top in the center

I have tried that in the app and the browser, as I said I get the same error

For me, if I use the main tarrif switch page, I do see tariffs that I can switch to.  If  I try to use the single fuel switch page and select "Gas", I get an error.  If I select Electric it works.  My Electric is currently on Octopus Go and Gas is on Tracker Dec '23.

perrinelli

I haven’t got the error message

they’re offering 12 month fix electricity rates as attached 

perrinelli

And the gas tariff is ;

perrinelli

I’m thinking I should fix the gas but leave electricity on the July 24 tracker maybe?

I can’t use little 4-7pm so don’t think agile would be good for me