Octopus Tracker

bristolleedsfan

Pat38493 said:

I have just changed to Octopus Tracker (which was done within 2 hours so good quick response from Octopus).

The only confusing thing is that now if I look on the app, it says I am on Octopus Tracker and "Fixed term ends 27/11/2024" - I was not signing up for any fixed term and the boxes I had to sign up to said that I could leave anytime (but it might take up to 2 weeks to take effect)?

12 month fixed term with no exit fees = no tie in for customer.

masonic

Pat38493 said:

I have just changed to Octopus Tracker (which was done within 2 hours so good quick response from Octopus).

The only confusing thing is that now if I look on the app, it says I am on Octopus Tracker and "Fixed term ends 27/11/2024" - I was not signing up for any fixed term and the boxes I had to sign up to said that I could leave anytime (but it might take up to 2 weeks to take effect)?

That's a little odd. Perhaps check out your contracts on the Guy Lipman site https://energy.guylipman.com/sm/admin?source=octopus
The prior fixed term versions of Tracker had no exit fees, but they did have lower price caps, so if you are on one of those all the better for you.

bristolleedsfan

masonic said:

Pat38493 said:

I have just changed to Octopus Tracker (which was done within 2 hours so good quick response from Octopus).

The only confusing thing is that now if I look on the app, it says I am on Octopus Tracker and "Fixed term ends 27/11/2024" - I was not signing up for any fixed term and the boxes I had to sign up to said that I could leave anytime (but it might take up to 2 weeks to take effect)?

That's a little odd. Perhaps check out your contracts on the Guy Lipman site https://energy.guylipman.com/sm/admin?source=octopus
The prior fixed term versions of Tracker had no exit fees, but they did have lower price caps, so if you are on one of those all the better for you.

Some ( not all) customers have gone on current version with 12 month fixed term.

Pat38493  should be able to see tracker version on account dashboard

Pat38493

bristolleedsfan said:

masonic said:

Pat38493 said:

I have just changed to Octopus Tracker (which was done within 2 hours so good quick response from Octopus).

The only confusing thing is that now if I look on the app, it says I am on Octopus Tracker and "Fixed term ends 27/11/2024" - I was not signing up for any fixed term and the boxes I had to sign up to said that I could leave anytime (but it might take up to 2 weeks to take effect)?

That's a little odd. Perhaps check out your contracts on the Guy Lipman site https://energy.guylipman.com/sm/admin?source=octopus
The prior fixed term versions of Tracker had no exit fees, but they did have lower price caps, so if you are on one of those all the better for you.

Some ( not all) customers have gone on current version with 12 month fixed term.

Pat38493  should be able to see tracker version on account dashboard

It says I've been moved onto Octopus Tracker Nov 2022 v1, fixed term ends 27/11/2024.

This doesn't seem to be the most recent tracker tariff as that is "Tracker February 2023".

I guess it doesn't make any difference as long as it doesn't hit the cap

bristolleedsfan

Pat38493 said:

bristolleedsfan said:

masonic said:

Pat38493 said:

I have just changed to Octopus Tracker (which was done within 2 hours so good quick response from Octopus).

The only confusing thing is that now if I look on the app, it says I am on Octopus Tracker and "Fixed term ends 27/11/2024" - I was not signing up for any fixed term and the boxes I had to sign up to said that I could leave anytime (but it might take up to 2 weeks to take effect)?

That's a little odd. Perhaps check out your contracts on the Guy Lipman site https://energy.guylipman.com/sm/admin?source=octopus
The prior fixed term versions of Tracker had no exit fees, but they did have lower price caps, so if you are on one of those all the better for you.

Some ( not all) customers have gone on current version with 12 month fixed term.

Pat38493  should be able to see tracker version on account dashboard

It says I've been moved onto Octopus Tracker Nov 2022 v1 fixed term ends 27/11/2024.

This doesn't seem to be the most recent tracker tariff as that is "Tracker February 2023".

I guess it doesn't make any difference as long as it doesn't hit the cap

All screenshots that I have seen posted for new switches whether no end date or 12 month fixed term -  Octopus Tracker Nov 2022 v1 which still shows as current tariff on all tariff listing.

Product cap is the same as Octopus Tracker February 2023 v1

masonic

I guess they just pick the one they find first! Given that government support is definitively not happening this year, it is of no consequence which you are on, other than possibly giving you an out in 12 months time without the 9 month wait to return?

la531983

Electric going over 22p tomorrow, but given its cold, with no wind, and it seems to be the lowest wind for the next 2 weeks, and gas prices arent going up, think I can live with that.

Telegraph_Sam

Out of interest, as per gastracker, mysmartenergy or who?
I found surprisingly last time I looked that there was a slight discrepancy (for the North East) but I didn't follow it up

MultiFuelBurner

la531983 said:

Electric going over 22p tomorrow, but given its cold, with no wind, and it seems to be the lowest wind for the next 2 weeks, and gas prices arent going up, think I can live with that.

Not too bad considering the weather as you have mentioned.

Some dips down to -5oC round these parts until the 6th December so the heat pump cop is going to take a beating and it's time to fire up the tree we cut down two years ago to supplement the heating.

For those interested with the outside garage and seperate office with air to air heat pump units and the main house with ASHP washing tumble drying cooking and all those fun things we will break 40kwh electricity a day or very close.

This is definitely a much colder start to winter than last year so we expect 500kwh extra use Dec-Feb.

MultiFuelBurner

masonic said:

I guess they just pick the one they find first! Given that government support is definitively not happening this year, it is of no consequence which you are on, other than possibly giving you an out in 12 months time without the 9 month wait to return?

Could be ours doesn't have an end date 

Octopus Tracker November 2022 v1