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Octopus Tracker

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  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,335 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Anyone used greener days forecasting by Octopus and does.it give us an insight into.uocoming cheap tracker days?



    Sign up is her for any interested

    https://octopus.typeform.com/to/bhA1D3SJ?typeform-source=t.co#account_nr=A-xxxxxxxxx&preference=biweekly
    That's got your account number in it.  
    When I went to https://octopus.typeform.com/to/bhA1D3SJ It came up with 'great, we'll send you a forecast twice a week, what e-mail address?' then question 3 was 'great, we'll send you weekly, what e-mail address?' - huh?
    Actually the link sent to me so not my account👍
    It has someone's account number in it, then.  The part saying "account_nr=A-xxxxxxxxx" (redacted for obvious reasons)
  • Telegraph_Sam
    Telegraph_Sam Posts: 2,552 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    QrizB said:
    As I understand it Tracker gas and electric charges me the average of the past month's spot prices. Is there any way of looking up / checking externally what these were?
    That's not how it works - and you've been a Tracker user for ages, joined before me!
    Every day, you're charged for your use on that day based on the day-ahead spot price for that day.
    Electricity prices are from Nordpool (or are very similar to). Gas prices are from Marex.
    I have only just rejoined Tracker after having deserted it for many months of Go Faster: :(  so am a little rusty. I have only received one (gas) Tracker invoice showing zero consumption but the formula that they use is:
    "How we work out your average unit rate: Total Cost £0.00 ÷ Total Energy Used 0.0 kWh × Convert to pence 100 = Average unit rate 0.00p/kWh"
    I remember that an average came into it and it looks like they use the weighted average of each day's consumption to arrive at the average unit rate to be applied for the period.
    I guess that I could check this out on a Nordpool or Marex web site.
    Not for the faint-hearted
    Telegraph Sam

    There are also unknown unknowns - the one's we don't know we don't know
  • Chrysalis
    Chrysalis Posts: 4,724 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 8 October 2023 at 3:22AM
    Chrysalis said:
    Chrysalis said:
    My October wheel of fortune update.

    First 2 spins had £0 before £64, £512, 3rd and 4th spins had £1 there.

    However all 4 spins lost, the wheel no longer lands before the two big prizes for me.

    So I guess my luck evening out now.
    How do you get so many spins, new to tracker and rarely get a spin?

    You get one a month for electric, another for gas, and its doubled if using smart meters, so I get four a month.
    Thanks I don't seem to be getting the double spin even though we have smart meter reporting correctly on electricity usage ever 30 mins

    Cheers for the info 

    No worries, after the first spin, it should say a message along the lines of, here is another spin on us, and then you click the message to spin again, so dont leave the screen until after you used that second spin, so its possible you havent been noticing that, hopefully thats all it is.

    Next month I will screenshot it and highlight it.
  • Chrysalis
    Chrysalis Posts: 4,724 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    As I understand it Tracker gas and electric charges me the average of the past month's spot prices. Is there any way of looking up / checking externally what these were?


    The bill summary presents in that way, but its actually based on daily pricing for that day's usage and then totalled for a monthly cost, there is extra sheets on the bill breaking this down.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,335 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Chrysalis said:
    As I understand it Tracker gas and electric charges me the average of the past month's spot prices. Is there any way of looking up / checking externally what these were?


    The bill summary presents in that way, but its actually based on daily pricing for that day's usage and then totalled for a monthly cost, there is extra sheets on the bill breaking this down.
    Yep.

    For the previous poster, go back a couple of pages, it's just been discussed in the last few days 
    https://forums.moneysavingexpert.com/discussion/6261575/octopus-tracker/p298
  • Qyburn
    Qyburn Posts: 3,621 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Pat38493 said:
    If it’s the gas that’s done like that, I suppose technically you don’t know if there are missing half hour readings unless you are using gas every half hour of the whole month, or the missing data corresponded to a time you were actually using gas.

    However I think if you download the gas readings using the Octopus download option on the website, there will be missing rows if they don’t have a reading (at least I saw this once in my case where they had partial readings for one day but a few slots were missing.).
    Does anyone know if the data received by the supplier distinguishes between different types of gaps .. (1) missing because it failed to retrieve (2) missing because power was off and (3) not really missing but zero use.
  • masonic
    masonic Posts: 27,286 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 8 October 2023 at 11:13AM
    Qyburn said:
    Pat38493 said:
    If it’s the gas that’s done like that, I suppose technically you don’t know if there are missing half hour readings unless you are using gas every half hour of the whole month, or the missing data corresponded to a time you were actually using gas.

    However I think if you download the gas readings using the Octopus download option on the website, there will be missing rows if they don’t have a reading (at least I saw this once in my case where they had partial readings for one day but a few slots were missing.).
    Does anyone know if the data received by the supplier distinguishes between different types of gaps .. (1) missing because it failed to retrieve (2) missing because power was off and (3) not really missing but zero use.
    Zero use would not be a missing value, it would be an explicit zero. I don't know about missing due to a power cut - do smart meters have a battery backup? I've tended to assume they do. I've only ever experienced missing values because of a failure to retrieve, which was correctable by manually pulling the data.
  • masonic said:
    Qyburn said:
    Pat38493 said:
    If it’s the gas that’s done like that, I suppose technically you don’t know if there are missing half hour readings unless you are using gas every half hour of the whole month, or the missing data corresponded to a time you were actually using gas.

    However I think if you download the gas readings using the Octopus download option on the website, there will be missing rows if they don’t have a reading (at least I saw this once in my case where they had partial readings for one day but a few slots were missing.).
    Does anyone know if the data received by the supplier distinguishes between different types of gaps .. (1) missing because it failed to retrieve (2) missing because power was off and (3) not really missing but zero use.
    Zero use would not be a missing value, it would be an explicit zero. I don't know about missing due to a power cut - do smart meters have a battery backup? I've tended to assume they do. I've only ever experienced missing values because of a failure to retrieve, which was correctable by manually pulling the data.
    Only the gas meter has a battery.

    If data is missing, the supplier can attempt a manual data pull. Missing data only matters for those who are billed on 30 minute usage data. I am not sure what a power cut has to do with billing? I would imagine that a ‘cut’ would generate an event in the smart meter log.


  • Qyburn
    Qyburn Posts: 3,621 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    edited 25 October 2023 at 9:41PM
    Zero use would not be a missing value, it would be an explicit zero. I don't know about missing due to a power cut - do smart meters have a battery backup? I've tended to assume they do. I've only ever experienced missing values because of a failure to retrieve, which was correctable by manually pulling the data.
    If data is missing, the supplier can attempt a manual data pull. Missing data only matters for those who are billed on 30 minute usage data. I am not sure what a power cut has to do with billing? I would imagine that a ‘cut’ would generate an event in the smart meter log.
    A power cut causes Tracker to average over the month instead of pricing each day's actual use. At first I though we were actually being billed for the days the power was off. I don't know what they would do for Agile.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 25 October 2023 at 9:41PM
    Qyburn said:
    Zero use would not be a missing value, it would be an explicit zero. I don't know about missing due to a power cut - do smart meters have a battery backup? I've tended to assume they do. I've only ever experienced missing values because of a failure to retrieve, which was correctable by manually pulling the data.
    If data is missing, the supplier can attempt a manual data pull. Missing data only matters for those who are billed on 30 minute usage data. I am not sure what a power cut has to do with billing? I would imagine that a ‘cut’ would generate an event in the smart meter log.
    A power cut causes Tracker to average over the month instead of pricing each day's actual use. At first I thought we were actually being billed for the days the power was off. I don't know what they would do for Agile.
    Why a month? The meter still records index readings so from I have seen they just use the daily price. For Agile, the ts and cs allow them to use the flexible tariff price. 
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