Octopus Tracker

PennineAcute

I am just wondering if it is a coincidence that we have a sudden increase in price and an armed conflict between Israel and Palestine?

crumpet_man

PennineAcute said:

I am just wondering if it is a coincidence that we have a sudden increase in price and an armed conflict between Israel and Palestine?

What sudden increase?

bristolleedsfan

PennineAcute said:

I am just wondering if it is a coincidence that we have a sudden increase in price and an armed conflict between Israel and Palestine?

Probably got more to do with less wind than last week as well as working day rather than weekend

Today

17.71p

Electric - Tomorrow

Tomorrow

19.72p

Gas - Today (08/10/2023)

Tomorrow

4.27p

Gas - Tomorrow

Tomorrow

4.23p

crumpet_man

2p on electric is not a sudden increase.

Gas is cheaper tomorrow than today.

IMO electric in high twenties would be a sudden increase.

Spies

Qyburn said:

[Deleted User] said:

Zero use would not be a missing value, it would be an explicit zero. I don't know about missing due to a power cut - do smart meters have a battery backup? I've tended to assume they do. I've only ever experienced missing values because of a failure to retrieve, which was correctable by manually pulling the data.

If data is missing, the supplier can attempt a manual data pull. Missing data only matters for those who are billed on 30 minute usage data. I am not sure what a power cut has to do with billing? I would imagine that a ‘cut’ would generate an event in the smart meter log.

A power cut causes Tracker to average over the month instead of pricing each day's actual use. At first I though we were actually being billed for the days the power was off. I don't know what they would do for Agile.

They charge you that day at the SVR

Telegraph_Sam

At the risk of sounding cynical, if there ain't no power then it matters not what rate they charge even on Agile. Part days excepted. And I suspect the standing charges continue come hell or high water?

Spies

Telegraph_Sam said:

At the risk of sounding cynical, if there ain't no power then it matters not what rate they charge even on Agile. Part days excepted. And I suspect the standing charges continue come hell or high water?

My issue was the power was out between 9am and 3pm.

What I don't understand is they have the readings they need, zero usage between those hours yet they have to fall back to SVR?

We have had two fairly long planned power cuts over the last 2 months so I moaned about being charged SVR the second time and they credited me back that days usage (£3.95!!) because I put 7.2kwh into my car in the cheap wee hours of that day, so it does matter in my case

Qyburn

[Deleted User] said:

Qyburn said:

A power cut causes Tracker to average over the month instead of pricing each day's actual use. At first I thought we were actually being billed for the days the power was off. I don't know what they would do for Agile.

Why a month? The meter still records index readings so from I have seen they just use the daily price. For Agile, the ts and cs allow them to use the flexible tariff price. 

I said a month because that's the normally billing interval. For some reason in February Octopus were billing from 1st to 19th. Power was off from (roughly) 0630 on 17th to 1400 on 18th. They used what I assume to be the correct daily prices for those two days, but fudged the usage not just for those days but for the whole billing period. Any effort to load shift onto cheaper days is therefore undone. The mitigation I guess is to submit a manual meter reading immediately after each power cut.

Qyburn

Telegraph_Sam said:

At the risk of sounding cynical, if there ain't no power then it matters not what rate they charge even on Agile. Part days excepted. And I suspect the standing charges continue come hell or high water?

Standing charge continues. What they do for usage is fill in an estimate for the days of the power cut. For example 17th Feb actual use was 2.5kWh, but billed for 9.88. 

Telegraph_Sam

It still seems to me to amount to a double whammy if you were being charged for kWh's that you never used.