Octopus Tracker

debz1404

mrochester said:

I’ve had an email to say my wait is up. I have now switched to Octopus and despite the fact I emailed them back once I had switched (last Friday, 21 April) I have not yet been moved onto the tracker tariff. Does anyone know how long it usually takes them to move you over once you are at the top of the list?

Many thanks. 

Have you been moved to tracker yet?
i have just had my email today to join octopus and to then email them once joined to move onto tracker

wondering how long the process might take

vic_sf49

To switch to Octopus, took about 48hrs (Oct 2022).

To move to their tracker (Jan 2023), took about 14 hrs. I'd emailed them my request at 10pm, and they'd put me on it by noon the next day.

SAC2334

vic_sf49 said:

To switch to Octopus, took about 48hrs (Oct 2022).

To move to their tracker (Jan 2023), took about 14 hrs. I'd emailed them my request at 10pm, and they'd put me on it by noon the next day.

Its changed since you joined last October and applied for the tracker in January ..Transferring to Octopus is now the easiest part.
 My friend joined Octopus last Feb and is still on the waiting list now to get on the electric tracker although they put her on gas tracker pretty quick after a chat on the phone .
UKhotdealsUK got onto the super low rates and flooded Octopus and since then its been up to  a six month waiting list to get on Tracker plus now you need a working smart meter . When I joined last January I did nt need smart meters to join and they calculate an average when I submit fortnightly reads

Griffindog

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

SAC2334

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

I don t have smart meters neither ,( although I ve agreed to the fitting of them )but where have they said those without smart meters can t stay on Tracker , and how long would my term be ? 
Octopus have nt emailed or messaged me. I started in Jan this year .

Spoonie_Turtle

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

Can you not have them fitted in time for when you need to renew?

SAC2334 said:

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

I don t have smart meters neither ,( although I ve agreed to the fitting of them )but where have they said those without smart meters can t stay on Tracker , and how long would my term be ? 
Octopus have nt emailed or messaged me. I started in Jan this year .

Your term will be a year, it should tell you on your dashboard under tariff info.

vic_sf49

SAC2334 said:

vic_sf49 said:

To switch to Octopus, took about 48hrs (Oct 2022).

To move to their tracker (Jan 2023), took about 14 hrs. I'd emailed them my request at 10pm, and they'd put me on it by noon the next day.

Its changed since you joined last October and applied for the tracker in January ..Transferring to Octopus is now the easiest part.
 My friend joined Octopus last Feb and is still on the waiting list now to get on the electric tracker although they put her on gas tracker pretty quick after a chat on the phone .
UKhotdealsUK got onto the super low rates and flooded Octopus and since then its been up to  a six month waiting list to get on Tracker plus now you need a working smart meter . When I joined last January I did nt need smart meters to join and they calculate an average when I submit fortnightly reads

 Was replying to the post above mine (that I failed to quote.. Oops..@debz1404), who has been emailed an invite to join Octopus/Tracker.

SAC2334

Spoonie_Turtle said:

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

Can you not have them fitted in time for when you need to renew?

SAC2334 said:

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

I don t have smart meters neither ,( although I ve agreed to the fitting of them )but where have they said those without smart meters can t stay on Tracker , and how long would my term be ? 
Octopus have nt emailed or messaged me. I started in Jan this year .

Your term will be a year, it should tell you on your dashboard under tariff info.

I ve looked and only found the old style dashboard.  so far I havent found any info about the length of term or needing a smart meter although I have registered interest and have nt heard anything back .Nothing mentioned on or under tariff info 

Spoonie_Turtle

SAC2334 said:

Spoonie_Turtle said:

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

Can you not have them fitted in time for when you need to renew?

SAC2334 said:

Griffindog said:

westv said:

Griffindog said:

I’ve just had my renewal email and haven’t got a smart meter. There’s nothing to say what rates we transfer onto if we stick with tracker.  I read somewhere that you go onto a different waiting list until new meters are installed so you don’t need to go on the six month list and should get tracker back as soon as you have smart meters.

Are those estimated costs much different to what you are paying now?

The estimated costs are SVR so they are almost double what I pay on tracker. I’m hoping SVR comes down in June so there is less difference. I don’t have smart meters so staying on tracker isn’t an option.

I don t have smart meters neither ,( although I ve agreed to the fitting of them )but where have they said those without smart meters can t stay on Tracker , and how long would my term be ? 
Octopus have nt emailed or messaged me. I started in Jan this year .

Your term will be a year, it should tell you on your dashboard under tariff info.

I ve looked and only found the old style dashboard.  so far I havent found any info about the length of term or needing a smart meter although I have registered interest and have nt heard anything back .Nothing mentioned on or under tariff info 

Not for smart meters, but the length of the term
Do you have anything that looks like this?

Xbigman

on or under tariff info 

Not for smart meters, but the length of the term
Do you have anything that looks like this?

New fixed term tariff's aren't allowed under the EPG so Octopus has classed all new Tracker and Agile deals as variable.



Darren