HMRC Self assessment 2021

Sarahrees892

It's a complete nightmare they recieved my surf2 response on the 6th June and iv had my original documents back weeks ago but nothing since then. I'm gonna give it until the end of July and then go down the complaints route 

Trob198

Sarahrees892 said:

It's a complete nightmare they recieved my surf2 response on the 6th June and iv had my original documents back weeks ago but nothing since then. I'm gonna give it until the end of July and then go down the complaints route 

Yeah i'm just going to wait til 23rd then do the same as yourself. If we owed them money it would be a completely different story. Never had problems like this 

nicky1990

Still no update since sending back surf2 letter! Getting beyond a joke now. Has anyone got further forward by putting a complaint in? 

kuratowski

Delays are because there aren't enough staff, with the extra workload caused by pandemic (remember HMRC has brand new schemes to run now, i.e. CJRS and SEISS).

Every one who calls every day or every week and who complains is just going to create further delays by diverting resources.

We all need to be patient.

ashu12345678

Hello 

I received the letter requesting further information. Do I need to write the cover letter confirming that I have receipts for expenses? How does it work please? 

Sarahrees892

Is it the surf 2 letter requesting the Id and payslips that you recieved  ?

ashu12345678

Sarahrees892 said:

Is it the surf 2 letter requesting the Id and payslips that you recieved  ?

Yes but not pay slips. I am employed so they asking for ID and documents as laid out. I am not sure if I need to send cover letter with it? There is line in there asking to confirm if I have receipts for expenses. Where do I write this? 

Sarahrees892

I would just write a cover letter to make sure you've given them everything they've asked for otherwise your response will just get delayed 

ashu12345678

Has anyone received their overpayment after Surf2 completion? 

Trob198

ashu12345678 said:

Has anyone received their overpayment after Surf2 completion? 

Not as of yet, they received my Sruf2 back 3 weeks ago, been told to expect an update on 23/07