Green Network Energy is ceasing to trade

manic37

Received GNE credit into my EDF account today, phoned up to get it refunded but they refused until yearly review next March, think this is completely unacceptable.

Robin9

@manic37   I'm also on this sorrowful transfer saga. I had a review of DD in June - downwards which actually increased the amount I would be owing at the end of September. I've made one extra credit and will need a second by September to enable me to jump ship easily. 

My online account says I am due another review in September.

Nicholas81

After several cups of strong coffee, I've realised that my post of 20 July was wrong: I was looking at a (slightly) revised GNE closing statement which didn't explicitly show the DDs GNE had taken. They did appear on their previous version. Sorry! Meanwhile, EdF are on about their fourth attempt to send me their first bill.

Grumpy_chap

Does anyone know whether we will ever receive a final bill from GNE?

Where did the credit balance go?

When will EDF send a bill?

Mgaer

I have received via email a final bill from GNE.

(Here’s your closing account statement from Green Network Energy in Administration 1… And a little note from EDF)
 
It shows  GNE Family Green 2 Year Fixed up to 31st January 2021 and then Welcome GNE Variable V1 DD (31 Jan 2021 - 18 Apr 2021).

I have also had my first  bill from EDF 19th April to 16th July 2021.

Inigo_Montoya

Grumpy_chap said:

Does anyone know whether we will ever receive a final bill from GNE?

Where did the credit balance go?

When will EDF send a bill?

my guess is the administrators are almost certainly prioritising final bills that are NOT in credit 

my transfer to EDF happened very late i.e. end of june but I had my final (non credit) GNE bill just 3 weeks later

they will try to hold onto peoples money for as long as possible

Neil_Jones

Grumpy_chap said:

Does anyone know whether we will ever receive a final bill from GNE?

Where did the credit balance go?

When will EDF send a bill?

Had mine on the 17th of June.

embebe

EDF are not be a

Supplier of Last Resort but a Company of Last Resort.

EDF Customer Service in are very be poor but I'm not as be bad in as Scottish Power.

I am have to a complaint that is 7 months old and still ongoing. I have a named point of contact and we are on first name terms!! Every time she tries to get in something done someone else in EDF messes it up

Have already in started the move to a new fixed rate 25 month in deal only marginally dearer than EDF.

EDF can wait for any money owed until they sort out the complaint.

bristolleedsfan

Inigo_Montoya said:

Grumpy_chap said:

Does anyone know whether we will ever receive a final bill from GNE?

Where did the credit balance go?

When will EDF send a bill?

my guess is the administrators are almost certainly prioritising final bills that are NOT in credit 

Why would they do that when it is EDF who are honouring credit balances not the administrators ???

brewerdave

bristolleedsfan said:

Inigo_Montoya said:

Grumpy_chap said:

Does anyone know whether we will ever receive a final bill from GNE?

Where did the credit balance go?

When will EDF send a bill?

my guess is the administrators are almost certainly prioritising final bills that are NOT in credit 

Why would they do that when it is EDF who are honouring credit balances not the administrators ???

Because the administrators have a duty to the creditors of the failed Company ,to recover as much money as possible ,as quickly as possible. They have no interest in raising "bills" that are in credit as it is of zero benefit to them !!