Yorkshire energy ?

sallysaver

bagand96 said:

sallysaver said:

My  neighbour has just had a conversation with SP re costings on the Exclusive energy tarriff (northern area).  They have told her they don't know how much they are going to charge BUT it will be comparable to what we have been paying YE.  The CSA has no idea when we will be informed but eventually we'll get an email with the prices.  Surely the question most people will be asking is 'how much', it's certainly priority for us.

The tariff is on the SP website, as reported a few pages ago.  This might just be a placeholder I guess, the rates for me are exactly the same as the Tonik SoLR tariff, which is probably a good indicator.  But keep in mind that a CS agent may not know the ins and outs of tariff decisions that have already been made.  If the tariff has been added to the back-end of SP's systems, then that's why the website may already be showing it (once its added to the database, its likely it will automatically be displayed on the website).

Comparable is an interesting concept.  On the "Energy Exclusive Online" rates currently listed on SP, the unit cost is almost the same as my YE tariff (infact marginally cheaper).  But the standing charges are significantly more.  The SP PR department would certainly claim that my energy rates are comparable to YE!

Thank you for info.  Whilst the word 'comparable' was used in the conversation,in my case the electricity is almost 2p dearer per kw and the SC is 2.5 times more. The gas is very slightly cheaper but the SC is  3+ times more.  No thanks SP,  whilst I may have already muddied the waters, I have already instigated a switch, sadly at an increased price than YE were charging, but a much better
DSC. I agree, the PR department would claim that!!

phillw

gsmlnx said:

So hope Scottish Power aren't slow in sorting out an account so I can get away quickly.

Yeah, I am hoping that we can get away while all the companies are desperate for business but I am sure they will try to hold onto us for as long as possible.

spot1034

sallysaver said:

bagand96 said:

sallysaver said:

My  neighbour has just had a conversation with SP re costings on the Exclusive energy tarriff (northern area).  They have told her they don't know how much they are going to charge BUT it will be comparable to what we have been paying YE.  The CSA has no idea when we will be informed but eventually we'll get an email with the prices.  Surely the question most people will be asking is 'how much', it's certainly priority for us.

The tariff is on the SP website, as reported a few pages ago.  This might just be a placeholder I guess, the rates for me are exactly the same as the Tonik SoLR tariff, which is probably a good indicator.  But keep in mind that a CS agent may not know the ins and outs of tariff decisions that have already been made.  If the tariff has been added to the back-end of SP's systems, then that's why the website may already be showing it (once its added to the database, its likely it will automatically be displayed on the website).

Comparable is an interesting concept.  On the "Energy Exclusive Online" rates currently listed on SP, the unit cost is almost the same as my YE tariff (infact marginally cheaper).  But the standing charges are significantly more.  The SP PR department would certainly claim that my energy rates are comparable to YE!

Thank you for info.  Whilst the word 'comparable' was used in the conversation,in my case the electricity is almost 2p dearer per kw and the SC is 2.5 times more. The gas is very slightly cheaper but the SC is  3+ times more.  No thanks SP,  whilst I may have already muddied the waters, I have already instigated a switch, sadly at an increased price than YE were charging, but a much better
DSC. I agree, the PR department would claim that!!

That may be rejected as a switch is already in progress from YE to SP.

I intend to wait until there's evidence that SP is now recorded on the system as our supplier. Then I understand there's a 28 day rule - so would I be correct in assuming that given the 14 day cooling off period when you apply to move to a new supplier, it would probably be OK to instigate a switch any time after the first 14 days as the 28 days would then have elapsed by the time the switch was to take effect? 

masonic

spot1034 said:

sallysaver said:

bagand96 said:

sallysaver said:

My  neighbour has just had a conversation with SP re costings on the Exclusive energy tarriff (northern area).  They have told her they don't know how much they are going to charge BUT it will be comparable to what we have been paying YE.  The CSA has no idea when we will be informed but eventually we'll get an email with the prices.  Surely the question most people will be asking is 'how much', it's certainly priority for us.

The tariff is on the SP website, as reported a few pages ago.  This might just be a placeholder I guess, the rates for me are exactly the same as the Tonik SoLR tariff, which is probably a good indicator.  But keep in mind that a CS agent may not know the ins and outs of tariff decisions that have already been made.  If the tariff has been added to the back-end of SP's systems, then that's why the website may already be showing it (once its added to the database, its likely it will automatically be displayed on the website).

Comparable is an interesting concept.  On the "Energy Exclusive Online" rates currently listed on SP, the unit cost is almost the same as my YE tariff (infact marginally cheaper).  But the standing charges are significantly more.  The SP PR department would certainly claim that my energy rates are comparable to YE!

Thank you for info.  Whilst the word 'comparable' was used in the conversation,in my case the electricity is almost 2p dearer per kw and the SC is 2.5 times more. The gas is very slightly cheaper but the SC is  3+ times more.  No thanks SP,  whilst I may have already muddied the waters, I have already instigated a switch, sadly at an increased price than YE were charging, but a much better
DSC. I agree, the PR department would claim that!!

That may be rejected as a switch is already in progress from YE to SP.

I intend to wait until there's evidence that SP is now recorded on the system as our supplier. Then I understand there's a 28 day rule - so would I be correct in assuming that given the 14 day cooling off period when you apply to move to a new supplier, it would probably be OK to instigate a switch any time after the first 14 days as the 28 days would then have elapsed by the time the switch was to take effect? 

When I last went through this with OneSelect/Together Energy, Together Energy took over my supply on 24th December and after liaising with my prospective new supplier (Bulb), they made several attempts to take over the supply and were eventually able to successfully apply on 8th January (and switch completed on 22nd).

Afourteen

YE are still snatching Direct Debits - took mine this morning (before 08:00 on 09/12/20). Be warned! As it's towards the end of the contract they hold a sum to pay for the extra energy used during the winter.  
Never liked DD's but was persuaded into having one. Now I seriously regret it, never again!

BedrockFred

Afourteen said:

YE are still snatching Direct Debits - took mine this morning (before 08:00 on 09/12/20). Be warned! As it's towards the end of the contract they hold a sum to pay for the extra energy used during the winter.  
Never liked DD's but was persuaded into having one. Now I seriously regret it, never again!

DD are fine you are in full control why did you not cancel the DD like most on here

Slinky

Afourteen said:

YE are still snatching Direct Debits - took mine this morning (before 08:00 on 09/12/20). Be warned! As it's towards the end of the contract they hold a sum to pay for the extra energy used during the winter.  
Never liked DD's but was persuaded into having one. Now I seriously regret it, never again!

There's not much point in searching for cheap energy deals and then not paying by direct debit as it will cost you more to pay by any other means.

mwt_2

Chris_Cross said:

The legalities of this that I find hard to get my head round is that they can be charging me for a few weeks of energy in the months I am using the most energy without me having any rights to know how much I am being charged, wow...    

That's my issue too, the timing of this stinks. I have to lay the blame on Yorkshire Energy for this, there's been no communication from them, the first time I found out about this was when Scottish Power emailed me yesterday.

The only clue I got was when a few months ago YE offered to "extend" my fixed tarriff for another 6 months without any exit fees, it sounded too good to be true, and sure enough it was.

Like everyone else I'll now have to wait it out until the switch over to SP is complete, then I'll be switching straight back out again.

Energy is an absolute disgrace in the UK, this whole system is not fit for purpose. I don't see why we shouldn't be able to pick our own supplier? The new supplier can just backdate the first bill to when YE went under. Surely there should be some sort of period where everyone gets a chance to switch to their preferred supplier, and if they don't take that opportunity then they get shifted to the SOLR.

Gerry1

mwt_2 said:

Chris_Cross said:

The legalities of this that I find hard to get my head round is that they can be charging me for a few weeks of energy in the months I am using the most energy without me having any rights to know how much I am being charged, wow...    

Energy is an absolute disgrace in the UK, this whole system is not fit for purpose. I don't see why we shouldn't be able to pick our own supplier? The new supplier can just backdate the first bill to when YE went under. Surely there should be some sort of period where everyone gets a chance to switch to their preferred supplier, and if they don't take that opportunity then they get shifted to the SOLR.

I can't understand why a normal energy switch can't be completed as quickly as a mobile phone switch, e.g. by the end of the next working day.  At present it's effectively three working days, but nothing happens for two weeks beforehand because of the cooling off period.  That's quite a deterrent.

Why can't the cooling off period be retrospective?  It's not as lots of work to lay new pipes and wires would have to be ripped up and reversed.  Even if no further improvement were possible, three days would still be a worthwhile improvement on the current situation.

spot1034

mwt_2 said:

Chris_Cross said:

The legalities of this that I find hard to get my head round is that they can be charging me for a few weeks of energy in the months I am using the most energy without me having any rights to know how much I am being charged, wow...    

That's my issue too, the timing of this stinks. I have to lay the blame on Yorkshire Energy for this, there's been no communication from them, the first time I found out about this was when Scottish Power emailed me yesterday.

The only clue I got was when a few months ago YE offered to "extend" my fixed tarriff for another 6 months without any exit fees, it sounded too good to be true, and sure enough it was.

Like everyone else I'll now have to wait it out until the switch over to SP is complete, then I'll be switching straight back out again.

Energy is an absolute disgrace in the UK, this whole system is not fit for purpose. I don't see why we shouldn't be able to pick our own supplier? The new supplier can just backdate the first bill to when YE went under. Surely there should be some sort of period where everyone gets a chance to switch to their preferred supplier, and if they don't take that opportunity then they get shifted to the SOLR.

My guess would be that YE was a victim of coronavirus - maybe it will be added to the official figures! I believe the government sent out a request via Ofgem that suppliers should not chase bad debts at the height of the crisis earlier this year, which of-course would affect small suppliers who have far less in reserve than the big boys. So you could say the blame lies with the government.