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Yorkshire energy ?

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  • Talldave said:
    sallysaver said:  Someone earlier suggested that sometimes, just sometimes a better deal is achieved by using 2 suppliers instead of one.  Time will tell.

    I think you'll find it's a lot of the time!  But use a decent comparison site, not CEC.
    Nice one, I’m all for that. Don’t know why it didn’t occur to me before. What do you class as a ‘good’ comparison site though.
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  • NINJA59
    NINJA59 Posts: 115 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Being an SoLR virgin I (probably naively) thought that I would be able to ring SP today, get my account details and tariff they have forced us all onto,  get onto the comparison sites and make my switch if deemed necessary.  Well, I at least managed to get through, but was told that no tariff costs or account details are available and they would be sent out via post/email in the near future with no commitment of time..

    The legalities of this that I find hard to get my head round is that they can be charging me for a few weeks of energy in the months I am using the most energy without me having any rights to know how much I am being charged, wow...    

    It is a weird thing, that being said I suspect having been through it you just sort of play the game and make a note of any conversations, times and dates you have had. 
    Like many others though the deal I was on I know was a stonking deal, rather like my Breeze rate. I suspect I am goign to have to accept paying more again, my rough estimates are around a £200 increase per annum (my DD was slightly low all things being said, but even so I am looking at around a £15 per month increase, not £70 per month, more like £85).
    We don't use vast amounts of gas, but electricity is our problem child so to speak.

  • Slinky
    Slinky Posts: 11,027 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Here's the blurb from Scottish Energy if you haven't already found it

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  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Talldave said:
    sallysaver said:  Someone earlier suggested that sometimes, just sometimes a better deal is achieved by using 2 suppliers instead of one.  Time will tell.

    I think you'll find it's a lot of the time!  But use a decent comparison site, not CEC.
    Nice one, I’m all for that. Don’t know why it didn’t occur to me before. What do you class as a ‘good’ comparison site though.
    Start with Citizens Advice and 'Switch with Which?'.
  • A._Badger
    A._Badger Posts: 5,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Slinky said:
    Here's the blurb from Scottish Energy if you haven't already found it

    Thanks for posting that, Slinky. Fascinating reading, I must say. So 100% of SP's electricity is generated by wind power, eh? Must have been interesting over the last few days when wind was regularly contributing under 2% of the country's needs according to Gridwatch!  I assume their customers' power was generated by fairies running on a treadmill. What a load of Greenwash PR guff - can't wait to get away!  
  • I was with so energy for years. Never let me down. Used green electricity. Used to email me occasionally and tell me that some of my power was coming from a big solar farm nearby. Would hate to think they were greenwashing me, but it’s all too common. You think you’re making a responsible choice but all too often as has been said it can be bluster...no pun intended given the previous windfarm chat 🤣 grid watch is new to me, going to have a look at that!! Thanks to all so far. Is there any reason I can’t just switch right now? Will I lose me credit etc?
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  • pokora
    pokora Posts: 190 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 7 December 2020 at 1:49PM

    JamesCG26
    said:
    pokora said:
    JamesCG26 said:
    I initiated a switch away from YE this morning before all this happened.

    I got the usual monthly email this morning saying submit your meter readings which I did but when I got the bill like an hour later I noticed they had increased my prices without telling me. So I emailed them but also started a switch as thought I may as well as the prices are going up. 
    I got a response to my email about the price rise at 11:40am saying to check my spam folder. I know I never received an emailed from them about it so replied and then at 16:14 got a response saying they had ceased trading.
    If you were in Variable tariff they sent an email on the 28th October asking to fix your tariff, as the prise will rise from 28th November.
    That was in no way a price rise email. They waffled a lot in it about fixing etc.. and said prices will rise by an average 31% but they did not state exactly how much they would rise by.
    Well clearly says the price is going up:

    As we're approaching the winter, the rates of this tariff are set to increase on 28th November by 31% on average.** This may vary based on your individual usage.
    Other suppliers simply increase the price of their variable tariffs without providing another option. That's not what we do.
    Remain on your current tariff
    Happy as you are? Put your feet up! Remaining on our Variable tariff requires no action from you. Your rates will change on 28th November.

    At that point, when you accessed your online account and pressed renew your tariff shows the new rates available for your address (Fixed and variable). Also you could check the tariffs in the website or making a new quote for your address.


    I am starting to think the SoLR process is more concern about absorbing the obligations with employees, suppliers and contracts. Customers are last and the profitable margin from the transaction. While they calculate final bills and give the freedom to leave they are generating their profit by "kidnapping" you in a "invisible" tariff or making the process as tedious as they can.


  • alco_pop
    alco_pop Posts: 56 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    A._Badger said:
    Slinky said:
    Here's the blurb from Scottish Energy if you haven't already found it

    Thanks for posting that, Slinky. Fascinating reading, I must say. So 100% of SP's electricity is generated by wind power, eh? Must have been interesting over the last few days when wind was regularly contributing under 2% of the country's needs according to Gridwatch!  I assume their customers' power was generated by fairies running on a treadmill. What a load of Greenwash PR guff - can't wait to get away!  
    Maybe it's from all the hot air they produce?
  • alco_pop said:
    A._Badger said:
    Slinky said:
    Here's the blurb from Scottish Energy if you haven't already found it

    Thanks for posting that, Slinky. Fascinating reading, I must say. So 100% of SP's electricity is generated by wind power, eh? Must have been interesting over the last few days when wind was regularly contributing under 2% of the country's needs according to Gridwatch!  I assume their customers' power was generated by fairies running on a treadmill. What a load of Greenwash PR guff - can't wait to get away!  
    Maybe it's from all the hot air they produce?
    Only their newer fixed tariffs are matched with electricity generated by their wind farms.

    If you're on an older tariff or a variable tariff (deemed/default/SVT) you'll just be getting the bog standard fuel mix.
  • pokora said:

    JamesCG26
    said:
    pokora said:
    JamesCG26 said:
    I initiated a switch away from YE this morning before all this happened.

    I got the usual monthly email this morning saying submit your meter readings which I did but when I got the bill like an hour later I noticed they had increased my prices without telling me. So I emailed them but also started a switch as thought I may as well as the prices are going up. 
    I got a response to my email about the price rise at 11:40am saying to check my spam folder. I know I never received an emailed from them about it so replied and then at 16:14 got a response saying they had ceased trading.
    If you were in Variable tariff they sent an email on the 28th October asking to fix your tariff, as the prise will rise from 28th November.
    That was in no way a price rise email. They waffled a lot in it about fixing etc.. and said prices will rise by an average 31% but they did not state exactly how much they would rise by.
    Well clearly says the price is going up:

    As we're approaching the winter, the rates of this tariff are set to increase on 28th November by 31% on average.** This may vary based on your individual usage.
    Other suppliers simply increase the price of their variable tariffs without providing another option. That's not what we do.
    Remain on your current tariff
    Happy as you are? Put your feet up! Remaining on our Variable tariff requires no action from you. Your rates will change on 28th November.

    At that point, when you accessed your online account and pressed renew your tariff shows the new rates available for your address (Fixed and variable). Also you could check the tariffs in the website or making a new quote for your address.


    I am starting to think the SoLR process is more concern about absorbing the obligations with employees, suppliers and contracts. Customers are last and the profitable margin from the transaction. While they calculate final bills and give the freedom to leave they are generating their profit by "kidnapping" you in a "invisible" tariff or making the process as tedious as they can.


    Yes but the email still only said "on average" so that is not classed as a price rise email. The email they sent out was not a proper price rise email.
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