£100 Royal Bank of Scotland switch offer.

colsten

drob4 said:

miller said:

Having said that, the last email after uploading my photo ID (and "eSigning" via their portal, which didn't involve providing a proper signature) said "If you have provided your required documents and signed any requested forms online, you don't need to provide this again by post or in branch." bit confused then whether to sign and send back the actual paperwork.

I’m ignoring it. The letter is asking me to sign and return the form so they can open my account... but the account is already up and running and in use.

I wouldn't ignore it, and I haven't ignore it. If they have my signature on file, this will make it much easier to resolve any potential issues in the future.

funkycredit

Well I'm still getting told i'm not eligible even though I've opened 2 x NatWest and an Ulster account within the last month. 

N Hunter SAR came today. 3x RBS searches, all showing credit risk D3 (but so does the two NatWest ones which were accepted) and all my N Hunter entries are showing "Clear". So it's definitely just RBS don't want me. Weird as it's the only bank that's said no. 

Not even getting searched, it's at the end of the second screen - just says I'm not eligible. 

Sod them then. I'm not going to lose sleep over £100! 

drob4

colsten said:

drob4 said:

miller said:

Having said that, the last email after uploading my photo ID (and "eSigning" via their portal, which didn't involve providing a proper signature) said "If you have provided your required documents and signed any requested forms online, you don't need to provide this again by post or in branch." bit confused then whether to sign and send back the actual paperwork.

I’m ignoring it. The letter is asking me to sign and return the form so they can open my account... but the account is already up and running and in use.

I wouldn't ignore it, and I haven't ignore it. If they have my signature on file, this will make it much easier to resolve any potential issues in the future.

They have my passport (with sig) on file, so shouldn’t be an issue. 

funkycredit

drob4 said:

colsten said:

drob4 said:

miller said:

Having said that, the last email after uploading my photo ID (and "eSigning" via their portal, which didn't involve providing a proper signature) said "If you have provided your required documents and signed any requested forms online, you don't need to provide this again by post or in branch." bit confused then whether to sign and send back the actual paperwork.

I’m ignoring it. The letter is asking me to sign and return the form so they can open my account... but the account is already up and running and in use.

I wouldn't ignore it, and I haven't ignore it. If they have my signature on file, this will make it much easier to resolve any potential issues in the future.

They have my passport (with sig) on file, so shouldn’t be an issue. 

They don't use this as signature. I opened 2 NatWest in August and was sent 4x signature type forms to sign and return. I done the 4th as clearly they wanted them even though I also uploaded my passport via digidocs.

Yorkshire_Pud

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

ischris85

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

Yorkshire_Pud

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

I wondered about re applying about twenty minutes after the problem and it said essential maintenance taking place so applications cannot be taken, this was about 22:15 last night.
I looked up RBS services and all were “running normally”. Which they obviously weren’t.

So I may have hit an outage at the critical moment. I did spend about ten minutes trying to input my address and it kept telling me to input the postcode correctly which I did but still no joy so entered manually then it said doesn’t match Post Office records, reason being RBS own form asks for UK not county so corrected it with County and still kept getting there’s an error on this page. Eventually it accepted my address! Weird, never had this problem before. Everything else was plain sailing until the final sorry something’s gone wrong message. Think it took about 40 minutes with all the faffing! They even ask how many credit cards you have!

I don’t want to apply again as they must have done a credit search once already.
No email from RBS as of yet. I will phone them tonight I guess if nothing heard back by then.

Penguin_

Thinking of doing this but will wait a week or so as I am due to be paid from my old employers next Tuesday & have all my DD's & SO's set for the 16th.

Ed-1

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

I wondered about re applying about twenty minutes after the problem and it said essential maintenance taking place so applications cannot be taken, this was about 22:15 last night.
I looked up RBS services and all were “running normally”. Which they obviously weren’t.

So I may have hit an outage at the critical moment. I did spend about ten minutes trying to input my address and it kept telling me to input the postcode correctly which I did but still no joy so entered manually then it said doesn’t match Post Office records, reason being RBS own form asks for UK not county so corrected it with County and still kept getting there’s an error on this page. Eventually it accepted my address! Weird, never had this problem before. Everything else was plain sailing until the final sorry something’s gone wrong message. Think it took about 40 minutes with all the faffing! They even ask how many credit cards you have!

I don’t want to apply again as they must have done a credit search once already.
No email from RBS as of yet. I will phone them tonight I guess if nothing heard back by then.

There'll be a hard credit search on your Equifax (this search gets done after you complete the first page of the application) but not Experian. They only do the Experian (+National Hunter) search at the final stage after all ID has been checked.

Yorkshire_Pud

Ed-1 said:

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

I wondered about re applying about twenty minutes after the problem and it said essential maintenance taking place so applications cannot be taken, this was about 22:15 last night.
I looked up RBS services and all were “running normally”. Which they obviously weren’t.

So I may have hit an outage at the critical moment. I did spend about ten minutes trying to input my address and it kept telling me to input the postcode correctly which I did but still no joy so entered manually then it said doesn’t match Post Office records, reason being RBS own form asks for UK not county so corrected it with County and still kept getting there’s an error on this page. Eventually it accepted my address! Weird, never had this problem before. Everything else was plain sailing until the final sorry something’s gone wrong message. Think it took about 40 minutes with all the faffing! They even ask how many credit cards you have!

I don’t want to apply again as they must have done a credit search once already.
No email from RBS as of yet. I will phone them tonight I guess if nothing heard back by then.

There'll be a hard credit search on your Equifax (this search gets done after you complete the first page of the application) but not Experian. They only do the Experian (+National Hunter) search at the final stage after all ID has been checked.

I’m assuming that as I got to the entering switch account details and choosing a date I was at a stage when the Experian and NH search will have been done?