£100 Royal Bank of Scotland switch offer.

colsten

Shakin_Steve said:

This may have already been posted but haven't got time to go through the whole thread. Halifax is ending it's switching offer at midnight tonight, a week early.

It wouldn't have been mentioned in the RBS thread. But yes, it was mentioned in the Halifax thread.

Shakin_Steve

colsten said:

Shakin_Steve said:

This may have already been posted but haven't got time to go through the whole thread. Halifax is ending it's switching offer at midnight tonight, a week early.

It wouldn't have been mentioned in the RBS thread. But yes, it was mentioned in the Halifax thread.

Yes, sorry, I was a bit flustered today. HMRC reckoned the wife owed them £3300, and we were trying to get through to sort it. She went through the initial menu and then did some work. I sat listening to music for about 45 minutes ready to hand the phone to her. 

Got it sorted, she actually owes them £4.

ischris85

Shakin_Steve said:

colsten said:

Shakin_Steve said:

This may have already been posted but haven't got time to go through the whole thread. Halifax is ending it's switching offer at midnight tonight, a week early.

It wouldn't have been mentioned in the RBS thread. But yes, it was mentioned in the Halifax thread.

Yes, sorry, I was a bit flustered today. HMRC reckoned the wife owed them £3300, and we were trying to get through to sort it. She went through the initial menu and then did some work. I sat listening to music for about 45 minutes ready to hand the phone to her. 

Got it sorted, she actually owes them £4.

Glad you got it sorted Cute dog btw

badger09

dggar said:

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

...,,,,,,,,,,,,,,

My application went through without a problem but I don't think a sort code or account number a assigned at this point.(Unlike Halifax).
 After a couple of days I had a form posted to me to sign and later that day had an eMail with the same form for an electronic signature.
Both said if I'd completed one I didn't need to do the other.
On that form there was a Sort Code but no Account Number.

Same here. Application went through ok on Saturday after a few failed attempts to find my address.

In this morning's post, dated 5th Sept, a letter asking for my signature.

Also this morning, email asking me to log into Digidocs to upload ID & E signature. Kept getting error message until I requested forgotten password reset (as a previous sufferer of NatWest Digidocs). Managed to upload ID & complete Esign form but while the 'processing' wheel was still spinning, I had email to say docs had arrived safely and 

"We will use this information to carry out our further checks and to progress your application. This takes 3-5 days but will only take place once we've received all the information from all parties involved.

If you have provided your required documents and signed any requested forms online, you don't need to provide this again by post or in branch".

I do remember the NatWest application being similarly convoluted. Still, £100 is £100.

Herbalus

It’s comforting to know that other people are going through the exact same process Badger, I could’ve written the same post. I think I’m a day ahead though as my email came a day later (not the 3-5 days) to say account was opened. I’m just waiting for card to arrive now so I can set up online banking as I presume the card has the account number on it. 

funkycredit

Herbalus said:

It’s comforting to know that other people are going through the exact same process Badger, I could’ve written the same post. I think I’m a day ahead though as my email came a day later (not the 3-5 days) to say account was opened. I’m just waiting for card to arrive now so I can set up online banking as I presume the card has the account number on it. 

No your card is irrelevant to online banking. The OB email will follow once account is open and is usually your date of birth and 4 digits ie 0101701111. 

NatWest emailed me my code recently. Once I had this I setup online banking fine (a few days before card arrived). 

Here's a quote - 

Welcome to Online Banking. 

Here is your Customer Number. Please keep this number handy as you'll need this every time you log in. It's easy to remember as the first six digits are your date of birth.

What next? We'll send you an activation code separately – if we have your mobile number we'll send it by text within 48 hours, if not you'll receive a letter in 7-10 days. Once you get the code, go to www.natwest.com, and choose 'Login' at the top right-hand corner of the page. You'll need to: Enter your customer number Enter your activation code Choose a PIN & password (you'll need to enter a partial PIN & password each time you log in) And then you'll be ready to bank online! Once you're set up for Online Banking you can also download our Mobile Banking app. You'll need your customer number handy when you do this. If you haven't asked for an activation code, please contact us on 0800 1615154.   Remember It's really important to keep your personal information safe. Never reveal your banking security information, including log in or PIN details, to anyone via email or over the phone. We will never ask you to provide this information in full.   Yours sincerely

The Digital Banking Team

hollie.weimeraner

Apart from having to upload ID twice no problems here all sorted and account opened online. Bye bye Santander

ischris85

I've managed to create an online account, but each time I login I am put in restrictive mode. Anyone else have this issue?

colsten

ischris85 said:

I've managed to create an online account, but each time I login I am put in restrictive mode. Anyone else have this issue?

I dimly remember this might have something to do with you not having registered a card reader yet. As soon as you have your card, you can do this with any Natwest / Nationwide / Barclays / COOP card reader; it doesn't have to be an RBS one.

There is also this:
https://www.supportcentre-rbs.co.uk/Nonsearch/1321756972/What-can-I-do-in-the-restricted-service.htm

ischris85

colsten said:

ischris85 said:

I've managed to create an online account, but each time I login I am put in restrictive mode. Anyone else have this issue?

I dimly remember this might have something to do with you not having registered a card reader yet. As soon as you have your card, you can do this with any Natwest / Nationwide / Barclays / COOP card reader; it doesn't have to be an RBS one.

There is also this:
https://www.supportcentre-rbs.co.uk/Nonsearch/1321756972/What-can-I-do-in-the-restricted-service.htm

Thanks Colsten. Yes, I have a NatWest card reader but enabling a card reader on RBOS is currently not available, I guess because a card reader has only just been sent out.