£100 Royal Bank of Scotland switch offer.

Ed-1

Yorkshire_Pud said:

Ed-1 said:

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

I wondered about re applying about twenty minutes after the problem and it said essential maintenance taking place so applications cannot be taken, this was about 22:15 last night.
I looked up RBS services and all were “running normally”. Which they obviously weren’t.

So I may have hit an outage at the critical moment. I did spend about ten minutes trying to input my address and it kept telling me to input the postcode correctly which I did but still no joy so entered manually then it said doesn’t match Post Office records, reason being RBS own form asks for UK not county so corrected it with County and still kept getting there’s an error on this page. Eventually it accepted my address! Weird, never had this problem before. Everything else was plain sailing until the final sorry something’s gone wrong message. Think it took about 40 minutes with all the faffing! They even ask how many credit cards you have!

I don’t want to apply again as they must have done a credit search once already.
No email from RBS as of yet. I will phone them tonight I guess if nothing heard back by then.

There'll be a hard credit search on your Equifax (this search gets done after you complete the first page of the application) but not Experian. They only do the Experian (+National Hunter) search at the final stage after all ID has been checked.

I’m assuming that as I got to the entering switch account details and choosing a date I was at a stage when the Experian and NH search will have been done?

No. It's only done at the stage where application is approved/declined.

dggar

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

...,,,,,,,,,,,,,,

My application went through without a problem but I don't think a sort code or account number a assigned at this point.(Unlike Halifax).
 After a couple of days I had a form posted to me to sign and later that day had an eMail with the same form for an electronic signature.
Both said if I'd completed one I didn't need to do the other.
On that form there was a Sort Code but no Account Number.

ischris85

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

I wondered about re applying about twenty minutes after the problem and it said essential maintenance taking place so applications cannot be taken, this was about 22:15 last night.
I looked up RBS services and all were “running normally”. Which they obviously weren’t.

So I may have hit an outage at the critical moment. I did spend about ten minutes trying to input my address and it kept telling me to input the postcode correctly which I did but still no joy so entered manually then it said doesn’t match Post Office records, reason being RBS own form asks for UK not county so corrected it with County and still kept getting there’s an error on this page. Eventually it accepted my address! Weird, never had this problem before. Everything else was plain sailing until the final sorry something’s gone wrong message. Think it took about 40 minutes with all the faffing! They even ask how many credit cards you have!

I don’t want to apply again as they must have done a credit search once already.
No email from RBS as of yet. I will phone them tonight I guess if nothing heard back by then.

I received an email about 24hrs~ after my application.

Catplan

So I got as far as getting the 13 digit reference number on the Reward account application, it said we just need to confirm a few more details..... clicked next, screen just said please close using X or the close button. Are the few more details they need to confirm signature / proof of address? Assuming these will be via email / post?

TheMightySwordfish

I had nothing to confirm after applying bar the last screen with ref no. Friday night. Had email and and text Monday morning with link to digidocs. This morning had email and text confirming pass and Account open. 

Yorkshire_Pud

ischris85 said:

Yorkshire_Pud said:

ischris85 said:

Yorkshire_Pud said:

I filled in the whole online application form even up to inputting all my switch account details and saying I qualify for an account only to click next and get a message, “Sorry something’s gone wrong”
Have an error code but not sure what to do next.

I'd say wait a day or so to see if you receive an email/text. Did you write down the application number?

 I wrote down the reference number, error code, and time, I don’t think I got an application number, nor did it show an account number or sort code.

I wondered about re applying about twenty minutes after the problem and it said essential maintenance taking place so applications cannot be taken, this was about 22:15 last night.
I looked up RBS services and all were “running normally”. Which they obviously weren’t.

So I may have hit an outage at the critical moment. I did spend about ten minutes trying to input my address and it kept telling me to input the postcode correctly which I did but still no joy so entered manually then it said doesn’t match Post Office records, reason being RBS own form asks for UK not county so corrected it with County and still kept getting there’s an error on this page. Eventually it accepted my address! Weird, never had this problem before. Everything else was plain sailing until the final sorry something’s gone wrong message. Think it took about 40 minutes with all the faffing! They even ask how many credit cards you have!

I don’t want to apply again as they must have done a credit search once already.
No email from RBS as of yet. I will phone them tonight I guess if nothing heard back by then.

I received an email about 24hrs~ after my application.

Well I couldn’t wait and just applied a second time, all went well apart from, again the address finder not working and being told I had to live in the UK to apply! Got a Application reference number 13 digit which I see is in the same sequence as my gone wrong application last night so maybe I will end up with two accounts. Although I used the same account to switch !!!
This one did at least say to expect an email.

On reflection I did find NatWest and particularly Ulster bank like dinosaur banks in my past dealings which why I left them.

miller

Yorkshire_Pud said:

Well I couldn’t wait and just applied a second time, all went well apart from, again the address finder not working

I had that applying with the latest Ubuntu/Firefox versions so entered manually. The find address (presumably javascript) button did nothing.

funkycredit

funkycredit said:

Well I'm still getting told i'm not eligible even though I've opened 2 x NatWest and an Ulster account within the last month. 

N Hunter SAR came today. 3x RBS searches, all showing credit risk D3 (but so does the two NatWest ones which were accepted) and all my N Hunter entries are showing "Clear". So it's definitely just RBS don't want me. Weird as it's the only bank that's said no. 

Not even getting searched, it's at the end of the second screen - just says I'm not eligible. 

Sod them then. I'm not going to lose sleep over £100! 

Weird - just tried again as I notice NatWest has my middle name (albeit I never use it), and suddenly I'm allowed to apply. Was offered account with £1k overdraft like all my NatWest / Ulster apps of late. Ulster never picked up the blank middle name field but clearly RBS did which made them reject at an early stage so they're possibly more aligned with NatWest to note the difference of name. 

Clearly this is an issue, as in do they know each brand is offering the same overdraft - surely it should be offered on one, as that's 4 I've opened which is £4K overdrafts (2x NW, 1x UB & 1x RBS). 

Interesting to see if any of the £100's will be paid, being I've opened both Ulster & RBS in the same week 🙈

miller

miller said:

Yorkshire_Pud said:

Well I couldn’t wait and just applied a second time, all went well apart from, again the address finder not working

I had that applying with the latest Ubuntu/Firefox versions so entered manually. The find address (presumably javascript) button did nothing.

Just received the account open email, then 20 minutes later a text to advise of an address change. I assume that's them pressing buttons, it's too much of a coincidence. Their internal systems must be like a Hammer House of Horrors. Having said that I have been a previous NatWest and Ulster customer so maybe there is some internal pollution.

Shakin_Steve

This may have already been posted but haven't got time to go through the whole thread. Halifax is ending it's switching offer at midnight tonight, a week early.